First of all they have great quality parts. Communication is excellent. Prices and shipping time are excellent. Had a problem with an item and they went above and beyond to make it right. Will def... Voir plus
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Lisez les avis des autres
Cataloging and distribution of the myriad tiny parts that make up the world’s collection of significant watches is a task worthy of admiration. I have ordered several times from this company and each... Voir plus
This is the first time dealing with this company and I've been very pleasantly surprised. The promptness with which the order was processed and delivered was exemplary. The quality of the watch strap... Voir plus
I have been using this company for the last several months. It has an incredible supply of Watch parts and has become by number one store to go to for any sort of Rolex or Swiss watch repairs. They ar... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Ewatchparts carries a huge selection of aftermarket/generic watch parts for many major watch brands like Cartier, Rolex, Hublot, Tag Heuer, Omega, and many others. We carry leather watch straps, rubber watch straps, stainless steel watch bands, sapphire crystals, extra links, inserts, and much more. All items ship from Texas, USA and come with a 30 day no hassle return policy. We have over 25 years of watch parts experience. 100% Satisfaction is Guaranteed or your money back.
Coordonnées de contact
3130 Grants Lake Blvd. Unit 19969, 77496, Sugar Land, Etats-Unis
- sales@ewatchparts.com
- www.ewatchparts.com
4,7
Excellent
167 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I had questions before I ordered
I had questions before I ordered, and I got a fast and helpful response. Really solid customer service, fast shipping, and the product is perfect.
20 mai 2026
Avis spontané
Réponse de Ewatchparts
Thank you for your review!
High quality Watch Band as good as OEM…
High quality Watch Band as good as OEM and better. Fast response to order, tracking provided with updates, very good price. Will definitely do business again.
Thank you!
15 mai 2026
Avis spontané
Réponse de Ewatchparts
Thank you for your review!
BUYER BEWARE - RETURNS ARE CHALLENGING
UPDATE 5/29/26 - After a lot of frustration they made the decision to do the right thing and offered a refund. Not sure why this didn't happen earlier and in the end they fixed it!
I ordered 2 bands from them. They are definitely cheap bands. They shipped the wrong size on one of them so I returned it. They received the package on 5/5/2026. It is now 21 days and they have done nothing but make excuses, all kinds of B.S. from Gerard. We only do credits on Tuesdays and Thursdays, we are processing it, we lost it and had to reach out to the post office to find out where they left the package, we are looking into it.
UPDATE - FRUSTRATED - THEY MADE UP A BUNCH OF EXCUSES AND THEN ASKED ME TO REMOVE THE BAD REVIEW. I AM NOW BEING TOLD THE ITEM WAS RETURNED USED., EVEN THOUGH IT WAS NEVER TAKEN OUT OF THE PACKAGE BECAUSE IT WAS THE WRONG SIZE.
HERE'S THERE EMAIL
From: sales
Sent: Wednesday, May 27, 2026 9:28 AM
To: Joseph
Subject: A shipment from order 57613 has been delivered
Can you remove the low rating you left us online as we strive for customer satisfaction.
I REPLIED:
On Wednesday, May 27, 2026 at 11:42 AM, Joseph wrote:
Why would I do that? I just reported my experience, which was incredibly poor!
Just because you strive for something doesn’t mean you accomplish it.
• You sent the wrong product
• You lost the package I returned (for 3 weeks)
• You didn’t escalate the incident
• You sent me emails that were misinformation
• I had to reach out multiple times… ALL FOR $25
I don’t think so…
UPDATE 5/27/2026:
The package was never opened because you shipped an 18MM band instead of the 19mm. You lost the package for 3 weeks stating you had to contact the post office to see where they delivered it.
FYI: When you ask someone to remove a bad review even though it is factual, you are trying to reshape the truth.
23 mai 2026
Avis spontané
Réponse de Ewatchparts
We have been in business for over 25+ years and have over 250,000+ satisfied online customers.
We show the 1 item you mailed back to us was in used condition and not in brand new condition as originally sold to you! We are not able to process any refunds if the item mailed back to us is not in the same condition as sold.
Also we show the item shipped was correct per the listing and per selection by the customer at checkout. This was a variation listing that has a selection to pick at checkout.
ALL items come with a full return policy but items must be returned in same original brand new condition.
Trustworthy Company
Trustworthy Company, they stand by their products. They also provide Hassle Free return and return label.
22 mai 2026
Avis spontané
Réponse de Ewatchparts
Thanks for your feedback; let us know if we can assist further.
Great service
Great service. Found the perfect replacement band for a vintage 60’s Rolex OP. Looks great!
1 mai 2026
Avis spontané
Réponse de Ewatchparts
Thank you for taking the time to leave us a review. Let us know if we can assist in a future purchase!
Love the bands and all the options
Love the bands and all the options. Quality materials.
18 mai 2026
Avis spontané
Réponse de Ewatchparts
Thank you for taking the time to leave us a review. Let us know if we can assist in a future purchase!
I am very happy with the replacement…
I am very happy with the replacement bracelet screws for my Omega Aqua terra . Perfect fit, good price and fast delivery.
11 mai 2026
Avis spontané
Réponse de Ewatchparts
Thank you for taking the time to leave us a review. Let us know if we can assist in a future purchase!
Great product
Great product, awesome customer service, fast shipping. I highly recommend Ewatchparts!
14 mai 2026
Avis spontané
Réponse de Ewatchparts
Thank you for taking the time to leave us a review. Let us know if we can assist in a future purchase!
Excellent parts, Great Customer Service
I have been buying watch parts from Ewatchparts for several years now and I am continually impressed and satisfied with the experience every time. Any time I am working on a watch and need a specific part, they are my go-to source for certain pieces. The quality is great and the turn-time is fast. Much appreciated and definitely recommended. Thank you, guys!
13 mai 2026
Avis spontané
Réponse de Ewatchparts
Thank you for taking the time to leave us a review. Let us know if we can assist in a future purchase!
Ewatchparts was efficient and fast
Ewatchparts was efficient and fast. Sent me the exact watch band/links I was looking for in a couple days. Very Satisfied and highly recommend them!
8 mai 2026
Avis spontané
Réponse de Ewatchparts
Thank you for taking the time to leave us a review. Let us know if we can assist in a future purchase!
Great quick service
1 mai 2026
Avis spontané
Réponse de Ewatchparts
Thanks for taking the time to leave us a review; if you need anything in the future please let us know.
Réponse de Ewatchparts
Thanks for taking the time to leave us a review; if you need anything in the future please let us know.
I ordered a watch band for my tag heuer…
I ordered a watch band for my tag heuer carerra and the band exceeded expectations.
1 mai 2026
Avis spontané
Réponse de Ewatchparts
Thanks for taking the time to leave us a review; if you need anything in the future please let us know.
Excellent
Had an oddly shaped bezel insert in stock that I needed, Click to doorstep was fast and got exactly what I needed along with a few notes about care for that part.
27 avril 2026
Avis spontané
Réponse de Ewatchparts
Thanks for taking the time to leave us a review; if you need anything in the future please let us know.
Réponse de Ewatchparts
Thanks for taking the time to leave us a review; if you need anything in the future please let us know.
eWatchParts has consistently been one…
eWatchParts has consistently been one of my most trusted sources for watch parts and accessories. Their inventory is extensive and I usually can find everything I need.
30 avril 2026
Avis spontané
Réponse de Ewatchparts
Thanks for taking the time to leave us a review; if you need anything in the future please let us know.
Quality Product and Arrived as Stated
Product came quickly and was as stated. Worked for my watch.
29 avril 2026
Avis spontané
Réponse de Ewatchparts
Thanks for taking the time to leave us a review; if you need anything in the future please let us know.
The watch strap is amazing
The watch strap is amazing! Great Quality and got it quickly.
16 avril 2026
Avis spontané
Réponse de Ewatchparts
Thanks for taking the time to leave us a review; if you need anything in the future please let us know.
I would not recommend.
I would not recommend.
Shipment has had no movement or tracking updates for over 40 days since March 16 and remains in the United States.
The seller provided no real support and kept sending repetitive, generic responses without addressing the issue.
The case was only taken seriously after escalation, which reflects a highly unprofessional approach.
Overall, this experience felt unreliable and misleading.
25 avril 2026
Avis spontané
Réponse de Ewatchparts
Sorry for the delay in your shipment but we shipped the order next business day. You being located in Saudi Arabia and with the war; think many shipping carriers held shipments in that region.
Great parts, value, and service!
I have purchased an easy link and 3 additional links for a Rolex band I had to get just right. They were perfect matches and fit great. Ewatchparts has been excellent to do business with!
24 avril 2026
Avis spontané
Réponse de Ewatchparts
Thank you for taking the time to leave us a review. Let us know if we can assist in the future!
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