We’ve had a water softener 500 gold from them for four/five years. Recently it stopped working properly. We contacted the company that took over the business twice for service and repair, but were tol... Voir plus
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I am with EWT services, they good customer service from last 3 years since i hv started using their service. Excellent engineers, yimely reminders send about servicing and maintenance. Useful Emails... Voir plus
We struggled massively with the hardness of our water until we contacted EW Technologies. Such an easy process and extremely friendly engineer came to install. Our water has never tasted so good and w... Voir plus
I had my service done recently which I pay through ever increasing direct debit. The service person did not complete the drinking water filter replacement fully. I reported that immediately, but even... Voir plus
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À propos de l'entreprise
Informations provenant de diverses sources externes
Since 2002, EWT have provided Water Softeners, Water Filters and Water Coolers all over the Ireland. Over 100,000 people depend on EWT for their Water Treatment equipment. We’re proud of our success and owe it to exceeding your expectations and putting...
Coordonnées de contact
Blanchardstown Road North, Dublin 15, Royaume-Uni
- www.ewtechnologies.ie
2,6
Bas
267 avis
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Service no show
My system needs a service . they arranged a time and date wich took a long time to get and when I made myself available at home for the times they gave me nobody showed and i received no explanation. I got another date eventually and the same happened again. The only way to contact them is a no reply service. I'm still waiting months for a service and can't get them
5 avril 2024
Avis spontané
Réponse de Ew Technologies
Hi Alan, Sorry to hear about your experience. We will look to rectify this right away. Please email us your account details to care@ewtwater.com , Regards EWT
Company grand until I had a leak
Company grand until I had a leak. Called and they said someone would come, and didn't. I phoned back, there was no log of my original call. Someone would come within 5 working days for a leak! they said. 2 weeks later, after an angry phone call, they came and just switched the ewt water off. Not even a minute inside the house. They are threating me now with "uninstall" bill of 100eur, even if they didn't uninstall anything, and completely ignored the water damage occasioned from the leak.
4 mars 2024
Avis spontané
Réponse de Ew Technologies
Hi Laly, Sorry to hear about your experience. We will look to resolve this. Please email us your account details to care@ewtwater.com , Regards EWT
Water softener has really helped with…
Water softener has really helped with the hard water that we had. Ewt also give you credits for the purchases you make so the credits can reduce the price of future costs such as servicing and buying salt etc
19 mars 2024
Avis spontané
Réponse de Ew Technologies
Thank you for your kind words and for taking the time to share your positive experience. We're thrilled to hear that our water softener has made a difference in your home and that you're enjoying the benefits of our credit program.
Steph was very helpful
Steph was very helpful trying to solve the problem, but it didn’t work.
Since then I have had a new unit installed so the problem no longer exists.
12 mars 2024
Avis spontané
Réponse de Ew Technologies
We understand your frustration that the issue wasn't resolved. We appreciate your patience and the efforts Steph made to assist you. We'll ensure your request for an engineer is addressed promptly.
Very professional and very quick
Very professional and very quick. Many thanks for Abbie.
26 février 2024
Avis spontané
Réponse de Ew Technologies
We appreciate your kind words and are glad you had a positive experience.
Helpful customer service
I spoke with Abbie over email as I needed to book a service. She was very helpful and friendly. Customer service is excellent. I'm delighted with booking of my softener, it has made a huge difference to the quality of our water! I would highly recommend this company!
27 février 2024
Avis spontané
Réponse de Ew Technologies
Thank you for your kind words. We're thrilled to hear that you had a positive experience with our team. We strive to provide excellent customer service and are delighted that Abbie was able to assist you. We're also pleased that our softener has made a difference in the quality of your water. We appreciate your recommendation and will continue to work hard to provide the best possible service to our customers.
Excellent work with Mr Vladimir
Excellent work with Mr Vladimir
Suggested for all peoples
Very nice nd tidy work and very good to use
Thank you
EWT
23 février 2024
Avis spontané
Réponse de Ew Technologies
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide excellent service and are glad you found Mr. Vladimir's work to be helpful. Thank you for taking the time to share your feedback.
Quick and professional service
Quick and professional service. Abbie helped me through the chat service to set up instalment paying option.
21 février 2024
Avis spontané
Réponse de Ew Technologies
We appreciate you taking the time to share your positive experience. We're glad you found our service quick and professional and that Abbie was able to assist you with setting up your installment payment option.
Excellent service…as per usual.
I’ve been using Ewt for servicing my filter for the last number of years. Serviced recently and as per usual no issues at all. Dealt with Abbie and she was pleasant and efficient to deal with. Engineers are also pleasant, efficient and punctual. Would definitely recommend them.
16 février 2024
Avis spontané
Réponse de Ew Technologies
Thank you for your kind words and for choosing our company. We are delighted to hear that you have had a positive experience with our services and that you were happy with the professionalism and efficiency of our team. We appreciate your recommendation and will continue to strive for excellence in everything we do.
Very quick and professional response on…
Very quick and professional response on any of my queries. Very happy with their service.
20 février 2024
Avis spontané
Réponse de Ew Technologies
We're thrilled to hear you had a positive experience. We strive to provide prompt and professional service to all our customers. We appreciate your kind words and will continue to work hard to maintain this high standard.
I spoke with Abbie on the phone as I…
I spoke with Abbie on the phone as I needed to book a service. She was very helpful and friendly. Customer service is excellent. I'm delighted with my softener, it has made a huge difference to the quality of our water! I would highly recommend this company!
19 février 2024
Avis spontané
EWT - great online support
Abbie did a great job and helped me to choose the right products for my home. Very friendly and professional.
19 février 2024
Avis spontané
Brilliant and fast communication by…
Brilliant and fast communication by Steph today,thank you
15 février 2024
Avis spontané
Fast and efficient
I called the EWT today as ordering the annual service online doesn't work when you have been paying installments every month for a year. It was very good that I got through very quickly and Abbie was able to see my account information already and she made the request for me and got a text on my phone saying that I'll be receiving an appointment within 5 days. It was a good interaction, Abbie was prompt and efficient.
15 février 2024
Avis spontané
Very prompt at answering my questions
Very prompt at answering my questions, clear and easy to understand. Everything was sorted to my satisfaction and was a pleasure to chat to. Thank you Abbie.
15 février 2024
Avis spontané
Excellent customer service on the phone…
Excellent customer service on the phone with Abbie. She promptly resolved the matter after I explained that I was having issues with my water softener. I was able to use my credit properly and get a 12 year warranty. She promtly manage to sort out an engineer booking. Thank you Abbie. I hope to be able to speak to you again
13 février 2024
Avis spontané
she resolved my problem
she resolved my problem. i called earlier and not booked the engineer for replacement of my water filter.
she booked immediately.
13 février 2024
Avis spontané
We struggled massively with the…
We struggled massively with the hardness of our water until we contacted EW Technologies. Such an easy process and extremely friendly engineer came to install. Our water has never tasted so good and we have never felt so fresh after a shower. Abbie has also been super helpful along our journey to better water. Would highly recommend.
5 janvier 2024
Avis spontané
Good so far
Steph was helpfull and efficient havent had an appointment yet but should come by text
12 février 2024
Avis spontané
Abbie was kind and very helpful
Abbie was kind and very helpful. Didn’t have the answer that I needed, but contacted me later by email with other helpful suggestions. I appreciated her honesty . Laura
9 février 2024
Avis spontané
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