Exceptional Villas Avis 803

We have used Exceptional Villas a few times over the years and have always had wonderful service. We had an issue come up with our first property, and it was corrected very quickly. The professional staff were so helpful in making sure they found us a villa that exceeded out expectations. Highly recommend.

Excellent service from all involved, will use them again

The concierge service is truly exceptional!

EVERY BODY INVOLVED IN MY TRANSACTION HAS BEEN GREAT. CORRESPODENCE EXCEPTIONAL. THANKS TO ALL

Mary was an amazing help to us- holding our hand through payments, ordering food, arranging transfers. As we are a large group there were a lot of questions. Mary was patient and efficient.

Rowena was really great and helpful with everything.

We stayed at La Serenissima for 5 nights in November. Overall, it was an exceptional experience. From the moment we arrived, the staff was extremely attentive and professional. The property was breathtakingly beautiful and beyond our expectations. Each room was beautifully decorated and serene. We felt relaxed and pampered the second we walked through the open-air entrance! The Spa, with the steam room, dry sauna, cold plunge, massage room and fully equipped gym were a wonderful addition to our experience. The chef on staff prepared delicious meals while catering to the dietary restrictions (vegetarian & vegan) of some of our friends that travelled with us. The certified sommelier butler offered wine pairings and wonderful cocktails tailored to our preferences. The overall attention to detail was impressive! We would definitely recommend La Serenissima to anyone looking to escape and enjoy a luxurious vacation.

Elaine was very helpful on planning our trip. Organized and provided many options. We cannot wait!

We had an excellent experience working with Exceptional Villas while planning our trip. From the very beginning, the process was smooth, professional, and stress-free.
We are grateful to Aoife, who found the perfect location for us during an extremely busy time when no one else was able to secure a property. She was fast, organized, and wonderful to work with.

Then our concierge, Noreen stepped in and has been absolutely outstanding! She has gone above and beyond helping us coordinate additional details, transportation, car rental, a private chef, and a tour. Her responsiveness, attention to detail, and proactive communication have given us complete confidence heading into our trip! She was so sweet and pleasant through all of our communications!

Based on the booking and planning experience alone, we highly recommend Exceptional Villas, especially Aoife & Noreen.

Marianne and team are excellent.

Noreen was fantastic to deal with. She always kept me on track with things and answered any questions our group had in a very timely manner!

Working with Mary Morris was wonderful! She helped me choose Villa Mariposa which was perfect for our family. She responded quickly and never became agravated with my 100's of questions! I am a travel agent and could have used many different suppliers for booking this trip. Exceptinal Villas is EXCEPTIONAL!

Marianne and her colleagues at Exceptional Villas made every step of the planning process easy. Planning a trip for three generations ranging in age from six to seventy is not easy, but their attention to detail and willingness to walk me through everything from our accommodations, meal planning, restaurant recommendations and reservations and other activities made planning a breeze! We are so excited for our trip! I highly recommend Exceptional Villas and would certainly use them again!

The Costaguti apartment was perfection. The property was wonderful.

The house book was thorough. Although I wasn’t able to figure out the washer. An image of the panel with explanations of the icons would be helpful.
As an art historian I especially appreciated the panels explaining the art.
The cleaning staff was great.
There were no unpleasant surprises.

Our trip to Villa Marie in Tuscany was absolutely incredible! The Villa was beyond spectacular. I cannot think of one negative aspect of the villa or the staff. Our travel planner, Elaine Donoghue was a true professional. She took such care in attending to all our wants and needs. She made sure each and every detail was perfect. The trip exceeded all of our expectations. I would highly recommend Exceptional Villas and if possible Elaine!

Mary has been great at explaining all required information and staying in contact with us for our upcoming vacation! Customer service is above and beyond

Really helpful and fast to respond. Would definitely work with them again.

Great experience and very easy to talk to!

Elaine made our trip perfect! We have traveled many places and usually stay in hotels, but with a multi-generational trip of 9 that wasn't going to work. We knew nothing about Greece, but Elaine at Exceptional Villas helped us chose our locations, activities, and places to eat. We are all absolutely spoiled and will be trusting Elaine with our future vacations. Thank you!

Elaine was very helpful and responsive. When we asked about arrangements to do something she put a proposal together for us. And when we decided to do something else instead she gladly made those arrangements. It was our pleasure to work with her.