Exceptional Villas Avis 806

All the members of the Exceptional Villas team are wonderful to work with. Questions are answered knowledgeably in a timely, respectful and friendly manner. Once we made our decision of ‘when, where and which’, we were guided through the process with our concierge, handling all of our queries with ease. This is our second year in a row working with this company, and we would not hesitate to use their services again!

From start to finish, Exceptional Villas was outstanding. Incredible communication, absolutely wonderful to work with, quick to respond, knowledgeable, helpful, and impeccable customer service. I highly recommend this company and will be using them again the first opportunity I get. Other businesses could learn from Exceptional Villas. Their name says it all.

Professional service & speedy response from the staff especially Rowena.

The team at Exceptional Villas, especially Noreen, is truly amazing. Many would assume the title Exceptional refers to their villas they broker all over the world, however it could equally apply to their employees.

Gwladys was able to secure a phenomenal villa for myself and my family on St. Barths during festive season. On a date range and a value that Eden Rock couldn't even secure.

After booking our Villa, we were introduced to Noreen. Noreen handled every single detail of our trip including coordinating arrivals, transfers, rentals for 4 separate families coming from four separate locations. In addition, she was instrumental in helping us book some excellent private jet transfers from Florida to St. Maarten and then St. Barths.

In addition, Noreen was able to secure ALL of our impossible to get dinner, lunch and beach club reservations for our trip to St. Barths during festive season. She was able to do it faster than the AMEX Centurion desk, which to me was rather impressive.

I cannot stress enough how much work and effort she put into planning our trip. The email chain I have with her over the last few months is easily 100+ emails long. Her relentless attention to detail and recommendations to have everything perfectly organized from the transfers, to the private chef to the restaurant reservations has been perfect.

I strongly and without reservation recommend Exceptional Villas for anyone looking to take a holiday at a luxurious house and location around the world. The service provided by Exceptional Villas is truly first class.

Marianne did an exceptional job to help us with every detail of our trip. She communicated to us with booking our trip, excursions and dinners. She is a gem and we appreciate her so very much.

The team is always helpful and responsive. Highly recommended!

Our experience with Exceptional Villas has been ‘exceptional’. Their responses to our questions have been timely and professional. The little things that were done over and beyond expectations were greatly appreciated. Definitely recommend to others.

Marianne was extremely prompt in her responses and assisted me with everything I asked, from provisions, to boat charters to dinner reservations!

Marianne has been exceptional. Everything has been seamless so far. We are very excited. And hope the amazing experience continues.

Early insight and planning. Primary contact on holiday right before visit and team backup did a great job!

Working with Gwladys and Marianne was incredible! From initial request of finding our dream villa for our wedding, all the way through the end of assistance in coordinating details, it was a great experience. We can't wait to book again!

Flawless service as always from Exceptional Villas. Their booking staff and concierge staff are wonderful, and always ensure the trip goes smoothly. We have used them multiple times and will continue to do so!

The customer service was fantastic. Rowena, our concierge has been very helpful and responsive.

Elaine has helped create lifelong memories for the Franklin Family for 3 years now. Our family has relied on Exceptional Villas for stays in Turks & Caicos, Sorrento, and St. Martin and each time we are impressed by the attention to detail, knowledge of the destination and care demonstrated when arranging our vacations. Thank you for being our reliable luxury villa partner.

Rowena and the team were brilliant from Start to Finish. They answered all our questions and everything was so well organised. Would definitely recommend.

We used Exceptional Villas again this year for our family holiday and once again, we had an exceptional holiday! Rowena was super supportive, brilliant at keeping us on track, reminding us of the various deadlines as they loomed and ensured everything was organised for us before we arrived and during our stay.

The personnel are very friendly and informative. My questions were all addressed in a professional way. I have used Exceptional Villas a few times and each experience was great.

Elaine was spectacular to work with. Kind, communicative, patient, thorough and a true problem solver. No question or concern went unanswered or unaddressed. Trip hasn't happened yet but is fully arranged. I am confident and comfortable that she will be there should we need. Highly recommend. Thank you to Elaine and Exceptional Villas!

UPDATE: Trip happened and it exceeded our expectations. Everything according to plan and our itinerary and flights updated by the moment via the EV app. Exceptional indeed.