Their service was unprofessional
Their service was unprofessional, and they failed to deliver work on time or as promised.
22 avril 2026
Avis spontané
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À propos de l'entreprise
Écrit par l'entreprise
ExpertCallers is a global provider of customer relationship management and contact center solutions, helping businesses build meaningful customer interactions and long-term loyalty. A division of Flatworld Solutions, the company has been delivering process-driven, scalable support services since 2002. Built on a strong foundation of operational excellence, ExpertCallers integrates structured workflows with Lean Six Sigma (LSS) methodologies to ensure consistency, efficiency, and continuous improvement across every engagement. What began as a small team serving a handful of clients has evolved into a global operation supporting businesses across multiple continents. This growth has been driven not just by scale, but by a disciplined approach to systems, a skilled workforce, and a long-term commitment to client success. Today, ExpertCallers offers a comprehensive suite of contact center services, including inbound and outbound support, technical assistance, telemarketing, CATI, email, and chat, delivered through both traditional and AI-augmented models. By combining human expertise with intelligent automation, the company enables organizations to enhance customer engagement, improve operational efficiency, and deliver consistent, high-quality experiences at scale.
Coordonnées de contact
116 Village Blvd, Suite 200,, Princeton, NJ 08540, 8540, Princeton, NJ, USA, Etats-Unis
- 7899016622
- purnendu.n@expertcallers.com
- www.expertcallers.com
2,3
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9 avis
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Les gens ont aussi consulté
Very disappointing experience with…
Very disappointing experience with ExpertCallers. They did not deliver what they promised, wasted my time, and the quality of work was extremely poor.
21 avril 2026
Avis spontané
I had a very bad experience
I had a very bad experience with ExpertCallers. They did not provide proper service and failed to handle the work professionally. My experience with them caused unnecessary stress and negatively affected my business.Overall, I am very disappointed and would not recommend their services.
20 avril 2026
Avis spontané
I am highly disappointed
ExpertCallers.The service was managed poorly and created major issues in my work.Communication lacked consistency, and the support team was not helpful or responsive when needed.
19 avril 2026
Avis spontané
I am very disappointed
I am very disappointed and frustrated with ExpertCallers.They have handled the service very poorly and caused serious disruption to my work.The communication was unreliable, and the support team failed to respond properly when needed.
19 avril 2026
Avis spontané
very bed service
My experience with ExpertCallers was not satisfactory.The communication was inconsistent and support was not responsive when needed.Overall, the service did not feel professional or reliable for a call center company.
19 avril 2026
Avis spontané
Disappointed
I had a very poor experience with ExpertCallers,Their communication and customer support were not reliable, and responses were often delayed or unhelpful.Overall, the service felt unprofessional and did not meet expectations for a call center business.
17 avril 2026
Avis spontané
Results-Driven Approach
Results-Driven Approach. they use their Lean Six Sigma-based processes to guarantee quality and efficiency. After dealing with them, we saw positive gains in the customer satisfaction.
7 mars 2026
Avis spontané
Very disappointed with ExpertCallers
Very disappointed with ExpertCallers. The service quality was far below expectations. Communication was slow, and the responses from the support team often felt scripted and unhelpful. Tasks were not completed on time, and there seemed to be a lack of proper understanding of the requirements. Instead of improving efficiency, the experience created more frustration and delays. Overall, not a reliable service and definitely needs significant improvement.
6 mars 2026
Avis spontané
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