EZ Living Interiors - Sandyford Avis 

I found Matthew both helpful and informative. Explained everything clearly and precisely and made the decision to purchase an easy one

Sean was very helpful explained everything was brilliant

Have to wait almost 45min at the reception, they are short staffed.

Ordered a Damian sofabed on 3 August 2026 and paid €1,498 in full the same day.
On 17 August I phoned the store to say the delivery date of 25 August couldn’t be accepted. That was five working days’ notice — exactly what EZ Living’s own terms require. A week later I was told a 10% handling fee, a second delivery charge and a 20% restocking fee would apply anyway.
EZ Living then confirmed delivery for 25 August with a 10:17–13:17 window. Nothing arrived, and no delivery was ever attempted. My building’s door entry system logs every call to my apartment and recorded none that day. The only contact was two missed phone calls, hours after the window had closed.
Over the following days I asked in writing, repeatedly, for one of two things: deliver it, or refund me. Customer Care’s position was that they cannot assist until the furniture has been delivered. EZ Living later confirmed in writing that there had been an error on their side and that they were unsure which warehouse the unit had returned to. Nobody told me that at the time.
A refund was eventually offered — by cheque, in 7 to 10 business days, not to the card that paid — together with a €100 voucher as an apology. I declined the voucher. Nearly four weeks after paying in full, I have no sofabed and no refund.

Michael olanrewaju was great advising us on our mattress and purchases and was very clear on everything! 10/10 purchasing experience

Dion and another staff member were so helpful and professional. Nothing was a problem, they both knew the product information and seemed to be really happy to assist us.

Excellent service from Matthew. 5 stars. Excellent range of products. 5 stars.

However ... my order was c 14000 euros. So lots of items. Final delivery would be beds, which would not be available until November. My order was in August. I was informed there could be no delivery of any item until I had paid 100% for everything. Given I am moving into an empty house, this is clearly an issue, not to mind some products not being available until October also. We discussed the matter, and my order was split into two.

My issue is that the system is to have one order, forcing me to pay for everything upfront. The order should have been split from the outset into three or four different orders, based on approximate delivery dates. I could not be more unhappy with the approach. Not to mind the risk to my money. But a super range of products and a super staff member.

The first reply is inaccurate. I was informed, and reconfirmed today, that what I stated is policy and an exception was made for me due to my expressing my dissatisfaction. The EZ policy is due to product being delivered earlier than expected to EZ, and being despatched occasionally by EZ without being fully paid for. In other words, a problem that EZ has operationally has been resolved by insisting the customer psys 100% of everything. Therefore EZ has resolved an operational issue by insisting on a 100% payment for everything before it will despatch anything. Which ironically penalises the customers who order most i.e. its best customers.

I understand this logic. And an exception was made for me. However, the operational problem should not be resolved by effectively punishing significant customers. The issue is 100 % solvable by EZ making operational and system/ IT changes to address the operational anomaly that allows occasional deliveries, even where they are not paid for in full.

I would recommend EZ. My point simply identifies what I regard as a lazy solution that penalises its best customers.

Matthew Carey was so helpful and friendly

Staff member was cold and dismissive, we had to ask to be shown the product to see the quality of the item . She said we don't have Grey on the floor only white, the colour didn't matter as long as we knew the quality was as expected. She was only interested in the spend.

Eoin was a very professional and pleasant EZ representative at Sandyford.

Very helpful and conscientious assistant. Love the store layout and furniture. Good sales.

Staff were very helpful. Received couch within three weeks. Delivery times start at 7am.

Good quality and collection

I recently visited the flagship store and purchased a nest of tables. Michael was very accommodating and went the extra mile to assist me with my purchase. Great service.

In and out several times testing beds n sofas. Every time the staff have been friendly, professional and patient. Once we (finally) did pick something staff member (Micheal Olanrewaju) had us sorted in minutes! Can’t fault the store or the service at all

Matthew Carey was excellent in advising us on the mattress we needed. A respa and we are delighted with the mattress and the professional customer service we received. Thank you Matthew !!!

EZ Living in Sandyford is a lovely store. Well laid out easy to walk around while furniture shopping. Sean Kelly assisted us and he was incredibly helpful answering all of our questions about the pieces we were interested in. Great experience overall!

Dave was extremely professional, helpful and ran us through all details in a relaxed and friendly manner. Great store with excellent sales on at the minute!

Friendly and very helpful staff