Formula One Autocentres - AYLESBURY Avis 

DO NOT USE!
Asked them to check my tyres. They didn’t find anything wrong. One week later took it to different garage for mot and car FAILED with a dangerous to drive cord exposed!

I was recovered to this centre due to a clutch problem where they diagnosed it was a clutch replacement for £1100. I was not confident in this and took it to another garage by recovery. It turned out it was the master cylinder as the problem which was a £350 job instead.
I definitely would not recommend this centre.

Great service. No delays, staff's very helpful.

A bunch of cowboys over-tightened rear wheel bolts on both sides to such an extent that they are locked solid. Even the use a 3 ft breaker bar is not enough to undo any of them on both rear wheels following a two tyre change from formula1 arranged through ASDA. In using an air ratchet formula 1 also damaged the wheel locking tool. Both sides on the rear have the same issue.

A subsequent visit to get them to fix the issue had the manager say "you did not buy the tyres from us, - it's been a few months and they must have rusted in place...you will have to pay someone to loosen the wheel bolts"

An Interesting observation comes from front tyres. Both were changed by Halfords well before formula 1 getting their hands on the car and despite the tool damage, that Formula1 claim was not them, I was able to remove the wheel bolts using the same breaker bar. Must be a different type of rusting on the front wheels ;-)

What is really strange is wheel locking tool has been in the boot since Formula 1 changed the rear tyres !

Best advice don't use them. They are complete bunch of wasters. I had trouble from them a few years ago when I took a different car for an MOT. The independent garage pointed out that formula1 had put the tyres on the wrong way around with the inside tyre face facing outwards. Cost me a morning of messing about first getting MOT fail then getting tyres put right and then getting the MOT sorted out. I should have learned my lesson. What reminded me of this was they found that incident in their computer and at first denied any knowledge of dealing with the rear tyre change till it was pointed out that the private reg was transferred many years ago to the current car.

Avoid them it's not worth the hassle there are plenty of alternatives a stones throw from them, it's not like they have reasonable prices.

Amazing fast service as always! Had a crisis and was helped straight away

The guys here are amazing and went above and beyond to make the service second to none. Kept me informed throughout. Highly recommend the guys specially Steve Jack Ellie amazing 10/10 100% recommend them.

Excellent customer service.
Friendly staff who go out of their way to help.
Highly recommend and will always be going back to formula one from now on.

Ross and Stephen was so amazing and helped me out quickly, so nice friendly and approachable 😁

Good price and excellent service. Again I cannot fault my local F1 centre, and will be back for my next service & MOT. Top marks.

A new Goodyear tyre - the same as the others on my car - was not only £15 less than available elsewhere the efficiency and customer service provided by Stephen and Ross was outstanding, which is not often the case these days.

Stephen is amazing. Lovely guy talked me through all my repairs on my car and was very friendly. Gave a reasonable price that didn't make me feel scammed as some garages have some in the past. Everyone here is knowledgeable and friendly. This is now my go to location for any of my issues with my car.

Steve and the team carried out laser tracking on my vehicle.

They did a fantastic job and all four wheels were out. They explained what the issues were and resolved them.

They were very courteous, polite and carried out the work in a very reasonable time frame.

Highly recommended and would definitely use again.

Come here every year for my MOT and service. A great team and trust them not to rip me off but advise what i need and only what i need.

Great communication, efficient, helpful and really friendly team.
Would recommend.

Great Service, Really helpful, good communication would highly recommend.

Contacted branch to book to have my vehicle in as i had a warning light appear for my brakes. Stephen was very polite and efficient and was able to book me in for the next day. On arrival at the branch i waited until they looked at the brakes and was informed that i needed new pads. I left the vehicle with them and then received a call a couple of hours later stating that all the works were complete and i could collect my vehicle. All in all a very smooth transaction

Jack made the experience. He is the most honest and trusted tradesman I've met. I will always return to this garage bec of him and Steve.

Great staff. They were super helpful and kept me updated while my car was there.

Warm friendly staff very helpful, would recommend to everybody

Awful experience!!!
First of all I have booked an appointment for 10:30 Sunday (04/02/2024) to change all 4 tires on my car. Once I got there the staff told me, that they are not able to carry out the job on my car, as they are short on staff and they are fully booked (I had my booking as well, that has been confirmed by them days ago!!!). No one called me or messaged me to not to come on Sunday due to the issues they have, I have been informed when I got there… Anyway!
So they told me in the office to come back at another time. I told them that I’m doing night shift, so I need an early appointment if possible. They rebooked me for today (06/02/2024) at 8:30. The staff promised me that I will be the first today at 8:30, because of the inconvenience that they caused to me on Sunday and it should be done within 1 hour (9:30).
So I arrived at 8:29 with the hope that I will be able to leave in 1 hour. But insead of starting the job on my car, they changed a tire on another car, after that they changed a tire on a van which arrived after me and then my car was the next.
During the time they were working on my car, they stopped to handle many phone calls, to receive delivery from 2-3 different suppliers and also stopped to talk to each other many times.
It took 2,5 hours for them to do the job that I booked FOR SUNDAY, even if they promised me that I will be the first after they sent me home previously…
I arrived at 8:29 and left the garage at 10:58, instead of 9:30.
This is disgusting, disrespectful and awful! This was the worst experience I ever had and I will NEVER go back to this place again!!!

Update:

They did call me to sort the things out. They are aware of the issues and working on it.