When you place an order they take forever to ship products. Which business wants to wait 2-3 months to receive merchandise? If they're a USA company why not have the products already here. Shady outfi... Voir plus
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Lisez les avis des autres
I placed my order recently and havent received confirmation about it shipping but they took my money. I will report this too bbb. Scam Please stop lying like my order will be delivered when I have sc... Voir plus
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I placed a order on Match 19. The money that spent on this website isn’t worth the time you wait to receive the merchandise. I’ve contacted the chat CSR several times. Only to be told they have no inf... Voir plus
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i ordered since march 6 and still haven’t received my order. The order has been divided into 3 packages. Package 1& 2 says shipped since march 23, but the tracking is not updated. Package 3 says prepa... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
One stop wholesale sourcing various fashions from FashionTIY. Wholesale the latest high quality Clothing, Bags, beauty, jewelry, Accessories, Watches, Packaging, Displays, etc.
Coordonnées de contact
2035 Sunset Lake Rd, Ste B2, 19702, Newark, Etats-Unis
- 3025957556
- pro@fashiontiy.com
- www.fashiontiy.com
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122 avis
A répondu à 100 % de ses avis négatifs
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SHIPPING IN 3 MONTHS TERRIBLE
When you place an order they take forever to ship products. Which business wants to wait 2-3 months to receive merchandise? If they're a USA company why not have the products already here. Shady outfit. Then they claim they're on holiday. What type of business goes on vacation. Sounds like a scam.
16 février 2026
Avis spontané
Réponse : FashionTIY
Hello, based on the information you provided, we have searched and verified the system multiple times, but were unable to find the corresponding order number and related records. If you are a genuine customer, please contact us via our official service supervision email address: service@fashiontiy.com, and provide your order number. The platform will assign a dedicated person to follow up and assist you with any logistics issues.
Our team has always been committed to providing our partners with one-stop business growth solutions covering wholesale of various product categories, product customization, packaging customization, and brand building. Over the years, we have walked hand in hand with many like-minded partners, growing together and witnessing each other's progress and development.
We firmly believe that sincerity and good communication are the foundation for building long-term cooperation. Therefore, we value every customer's feedback and suggestions immediately, actively verifying and handling them appropriately. However, unverified reviews containing false information would be unfair to us.
Please feel free to contact us; we will do our best to verify the situation and assist in resolving the issue.
Sir I am a senior citizen just you see…
Sir I am a senior citizen just you see what I ordered and what I got ,horrible material also first time also the same thing happened and they gave 20 dollars as they agreed but seond time they send horrible material .I asked my money back after taking this material.I will wait for two days as it is my hard earned money .wait for the reply for this review .Fashiontiy should confirm what I ordered and what I got.If this is supplier mistake I will complain.please advise but any way I need money back.
27 octobre 2025
Avis spontané
Réponse : FashionTIY
Dear partner, perhaps your comment account here doesn't match our platform account information, so we can't find your exact order, and our customer service system hasn't received any complaint emails similar to yours.
If you receive damaged or missing products, your agent will process a refund or reshipment for you immediately. If you receive the goods in good condition but request a return and refund because you don't like the style or material, we support returns provided the product doesn't affect resale. Please contact our platform through our official customer service email service@fashiontiy.com and provide us with your order number. The platform will then urge your agent to verify and process your request.
Good and sincere communication is the foundation of long-term cooperation. If you or your family plan to create a brand or open a business in the future, please contact us as soon as possible to develop a one-stop solution. We wish you prosperous business!
So ordering is quite easy how ever I am…
So ordering is quite easy how ever I am still waiting I order since 17 March and however the clearing is super slow ups is still waiting for . You guess to ship quicker I am working with a time frame for my store and you are keeping me back . 1 star for how easy it was for you all was to take my money
17 mars 2025
Avis spontané
Réponse : FashionTIY
Dear partner,
After receiving your feedback and comments, our platform immediately verified the situation with the Support Agent Group. After verification, you are placing an order on the platform for the first time, and you have chosen [Economy Sea Cargo DDP Transportation Service]. The sea freight service usually arrives at the destination port 13-15 working days after the sailing. After that, the logistics company will cooperate with the local customs to clear customs and pay tariffs. After customs clearance, it will be delivered to UPS Express for door-to-door delivery service. You may have some misunderstandings. It is not the Express service you mentioned. When you check the [Economy Sea Cargo DDP Transportation Service] transportation method, there are detailed introductions and precautions attached, and this transportation method does not require you to clear customs and pay any tariffs.
To avoid such misunderstandings from continuing to occur, the platform will strengthen the detailed description and introduction of logistics methods. At present, your goods are already on the voyage. To thank you for your feedback, please contact your agent, and she will apply for this free shipping service for you. At the same time, we also support the creation of brands and customized services. Please contact us for more service introductions. I wish you a prosperous business~~
Second order and it has been sitting at…
Second order and it has been sitting at a parcel company in IL for 14 days now and usps is still awaiting the package. Online chat is a joke. Lip service. No one wants to wait 30 days or more for their items. It's not how the rest of us run our business.
I'm going to have to look for another source. The prices as a deal aren't worth the hassle. I contacted support with info as suggested. No help. Package sitting 16 days at Parcel Facility in Woodbridge, IL. Someone has truly dropped the ball on this small order. Sad!!!!
17 novembre 2024
Avis spontané
Réponse : FashionTIY
Second Reply:
The platform has strict regulations, requiring the customer team to respond to all customer inquiries on time. However, based on your name, Julie Smith, we are unable to verify the exact order. If you do not want to contact your account manager, please tell us your order number here, and we will ask the customer service team to verify and handle it for you to ensure that your interests are not harmed.
Without accurate evidence, we cannot solve the problem for you. Single accusations do not help solve the problem, which is something neither of us wants to happen.
Thank you for your understanding.
----------------------------------------
First reply:
Dear Julie Smith,
After receiving your feedback, we have verified your order with the platform many times, but we have not yet matched your accurate order. Please get in touch with us immediately after seeing this message. The platform will supervise the Support Agent Group to verify the progress of the specific logistics for you until you receive the package safely. Please don't worry.
Good and sincere communication is the foundation for establishing long-term cooperation. If you encounter any problems, please feel free to contact our platform service complaint email: service@fashiontiy.com, we will help you and solve the issue as soon as possible.
Thank you.
To think that I was about to make a…
To think that I was about to make a purchase from this website. After seeing this many negatives about this website, I’m afraid I’ll have to hold back before I become yet another scapegoat.
21 mai 2024
Avis spontané
Réponse : FashionTIY
Each guest has different needs, and we will do our best to meet legitimate and reasonable requests. But we cannot accommodate unreasonable demands and we cannot prevent negative reviews from such guests.
We are a comprehensive wholesale platform that has been operating legally for more than ten years. We mainly serve wholesalers and retailers and have good cooperation with more than 100,000 commercial customers. For some individual buyers who have no purchasing experience and are too picky, some unreasonable requirements cannot be fully satisfied.
Your evaluation is baseless and we will not accept it. It is recommended that you make an objective evaluation after actually purchasing it. Thank you for your understanding.
I've ordered from this company 4 or 5…
I've ordered from this company 4 or 5 times was happy till this last order. Always got my stuff spent a crap load of money with them everytime I ordered March 6th and my order still says waiting to arrive in the united states. When I ask about it they keep telling me customs has it.. this is such bs.. not understanding how they run a business like this.
6 mars 2024
Avis spontané
Réponse : FashionTIY
We have asked your account manager to verify it for you as soon as possible. Issues after verification will be handled for you immediately to ensure that your interests are not damaged. Your account manager will reply to you via Online Chat after verification, please check it. Thanks for understanding and waiting.
Heb hier een bestelling gedaan
Heb hier een bestelling gedaan, ik moest 2 maanden langer wachten dan verwacht. De helft van de spullen was weg gegooid geld. Zelfs op vinted kon in het niet verkopen. En terecht want het was totaal niet zoals ik had verwacht. En buiten dat allemaal om, heb ik een bestelling niet ontvangen t.w.v. 1500 euro. Kortom, weg gegooid geld en nooit meer dat ik hier nog bestel! Ziet er allemaal te mooi uit om waar te zijn. En oja, ook de sieraden. Goedkopere look dan dat heb ik nooit gezien! maar ook de douane kosten is gewoon belachelijk duur!
15 mai 2023
Avis spontané
Réponse : FashionTIY
Het spijt ons voor uw negatieve beoordeling, maar op basis van uw naam kunnen we uw bestelling niet nauwkeurig verifiëren. Volgens feedback van het klantenserviceteam hebben we de laatste tijd geen relevante klachtinformatie van Nederlandse klanten ontvangen. Om uw probleem nauwkeurig te verifiëren en af te handelen, is het raadzaam dat u contact opneemt met uw accountmanager via de FashionTIY-app of -website via online chat. Zij zal u dan tijdig antwoorden.
Bedankt dat je zo begripvol bent.
i love it
while I understand that people may have different experiences, I actually have had great experiences from this company. It does take a while to receive your product but it states that under the product. Any questions I've had has been answered with in 24 hours. So I was pleased with that as well. My advice to other is to look closely at what you're buying and the material. Get a few pieces first to see if you actually like the product vs buying a lot and being disappointed. I've ordered from this company, about 4 or 5 times and each time I've been pleased. I do a thourough quality check of everything
8 janvier 2024
Avis spontané
24 days and still waiting
24 days and still waiting. No one will answer where my goods are. Tracking advice is all in chinese. Not feeling great about receiving my goods :(
4 novembre 2023
Avis spontané
Réponse : FashionTIY
Sorry for the inconvenience.
As a factory wholesale platform, we attach great importance to each customer's purchasing experience and address each customer's opinions and requirements.
However, based on your name, we cannot find the corresponding account number or order consignee on our platform, so we cannot verify your order information and handle it accordingly.
It should be noted that our customer service team will promptly respond to every customer's message and provide detailed explanations of products and orders, which will help customers understand and grasp the information they need.
If you are willing to reasonably solve the problems you encounter, please contact your account manager through Online Chat on the FashionTIY app or website. Negative reviews cannot play any role in solving real problems.
Thank you for your understanding.
Fashiontiy as a dropshipper??
My plan was to use Fashiontiy as an alternative drop shop company, however, after reading so many negative reviews I am truly hesitant about doing business with them.
10 octobre 2023
Avis spontané
Réponse : FashionTIY
We are a factory wholesale platform that mainly serves commercial customers such as wholesalers and retailers, and also provides corresponding services for individual customers and drop shipping customers.
We are putting out more energy to provide better service to our real customers, and have no energy to refute negative comments about individual competitors or picky individual customers.
If you have any questions, we suggest you communicate with your account manager before making a judgment, unwarranted suspicion does not make any sense for your business development.
Thank you for your understanding.
I've been trying for more than a month…
I've been trying for more than a month now to let them delete my account. But they are ignoring me, coming with excuses.
First it was them asking me a question, every time I asked them to delete my account. the questions kept coming and my request was ignored.
So I got tired of their questions and became really serious and started talking about our rights as a customer. Now they are like: 'we are bussy.' What kind of a company does this to there customers?
2 octobre 2023
Avis spontané
Réponse : FashionTIY
According to your name, we are unable to locate the corresponding account.
However, we can accurately respond that your claim of no one responding does not exist at all. We refuse to accept your unfounded accusation, which is a clear malicious attack.
It should be noted that there is a clear notice on our app and on the personal center of our website that any user can delete his/her account by himself/herself, and that our system does not retain any information after the account is deleted. This is the user's right.
Thank you for your understanding.
I'm surprised at the bad reviews I'm…
I'm surprised at the bad reviews I'm reading. I have had great experience with this company. They respond to my questions way quicker than other companies. Maybe people are ordering things and expecting premium priced items. If you take your time, read the fabric content and understand what your buying and allow that it's coming from China, and allow them the time to ship things so far, you will be pleasantly surprised. I've ordered 3 maybe 4 big orders and I am very happy with their product. Only two dresses did I not care for but I pictured them in a more exotic fabric so it was my fault not theirs. And their items sell for me quite well. Take your time, don't expect the finest fabrics at these prices, there is a drop-down button to choose fabrics) be patient in shipping and spend more for the best deal.
16 septembre 2023
Avis spontané
order never arrives
ordered 3 weeks ago and haven’t received my parcel, no further email has been sent to me explaining why it’s taking so long, scammmmmmm
24 août 2023
Avis spontané
Réponse : FashionTIY
Based on your current review information we have not verified the order information you mentioned. Our staff is on stand-by for every customer on weekdays and even on weekends when we are closed, although there are times when we are not available, but we will respond as soon as possible. If your order really meets the problem, please contact your corresponding support agent the first time, at the same time, you can also synchronize to contact our official email tiy@fashiontiy.com to assist you in doing the supervision until the problem is solved. Please contact us with your order information.
Order Review
I am a business owner and I tried them for the first time, whereas the customer service was ok, the quality of their products were very disappointing, Cannot give a good recommendation for this company.
19 juin 2023
Avis spontané
Réponse : FashionTIY
We are a factory wholesale platform, all products are factory wholesale prices, the same quality of products, our prices are obvious advantages.
It should be noted that different prices correspond to different quality, which is the inevitable choice of the market. As customers have different requirements for quality, the market they face is also different, and we have a clear explanation of this in the FAQ.
If your customers require higher end, we suggest you choose the higher-priced products on our platform first. If you have any questions, you can always contact your account manager via Online Chat in the app.
Thanks for understanding.
Me retuvieron un paquete en aduana y no…
Me retuvieron un paquete en aduana y no me lo quieren liberar, a menos que pague para la liberación pero de ser asi solo me liberarian 10 piezas al azar y no me sirve ya que quiero mi paquete completo o si no se puedo entonces el dinero de regreso porfavor
2 juin 2023
Avis spontané
Réponse : FashionTIY
Ik heb al 2 weken geprobeerd contact op te nemen, om iets retour te sturen maar ze reageren gewoon niet. Ik pas het niet dus zonde van mijn geld. Niet te ver trouwen deze website.
Niet te vertrouwen
Ik heb al 2 weken geprobeerd contact op te nemen, om iets retour te sturen maar ze reageren gewoon niet. Ik pas het niet dus zonde van mijn geld. Niet te ver trouwen deze website.
7 avril 2023
Avis spontané
Réponse : FashionTIY
Ons after-sales servicebeleid staat duidelijk vermeld in de FAQ en elke klant kan het op elk moment bekijken - er is niets verborgen aan.
Als professioneel groothandelsplatform streven we ernaar om onze klanten de hoogste kwaliteit service en de beste waar voor hun geld producten te bieden, en we bieden volledig gratis after-sales service voor bestellingen die voldoen aan onze after-sales eisen.
Vanwege de hoge kosten van internationale inter-logistiek en douanerechten kunnen we echter geen retouraanvragen zonder opgaaf van reden accepteren. Dit staat ook duidelijk vermeld in het after-sales servicebeleid.
Hartelijk dank voor uw begrip.
I have already tried to contact them a…
I have already tried to contact them a number of times but no response at all my order has still not arrived after 2 weeks and they do not let me know I will NEVER buy here again and will certainly take steps if I do not receive it within a receive in a week
21 mars 2023
Avis spontané
Réponse : FashionTIY
We are unable to find the corresponding account number or order based on your name, which prevents us from providing you with the corresponding service.
If you have paid for an order, please contact your account manager via Online Chat and she will verify and reply to you promptly.
In addition, our service policy is publicly stated in the app and on our website. When you pay for your order, our system also shows the available shipping methods and the corresponding shipping time in detail. Any customer is on their own to choose the appropriate shipping method according to their needs.
Commercial courier has a shorter shipping time and relatively high corresponding shipping cost. And economic shipping has lower shipping costs but corresponds to a slightly longer shipping time.
Thanks for understanding.
Had ordered in Nov 22 with a 30-45 day…
Had ordered in Nov 22 with a 30-45 day wait period. It's Mar 23 and yet no sign of the parcel. The customer service answers back when asked. However the entire process with this is freeking slow and frustrating. This will be my last purchase with this site. Not worth the money spent.
15 mars 2023
Avis spontané
Réponse : FashionTIY
The uncertainty of international logistics led to a certain delay in the package, which your account manager has already handled for you and made a detailed explanation to you.
Of this extremely unusual situation, we have filed a complaint with the logistics company and asked them to avoid a similar problem again. In the meantime, the warehouse department has processed a full refund for you to ensure that your interests are not lost.
Thank you for your understanding and waiting.
I paid for my order on 6th August 2022…
I paid for my order on 6th August 2022 and I’ve got nothing. It’s now 18th August 2022!!!! No one wants to reply or answer my questions. Y’all scamming people of their hard earned money. I want my frigging money or my frigging order nowwwwwwww 😡😡😡😡😡😡😡😡😡!!! I am fed up and had it with this so called company!!!
19 août 2022
Avis spontané
Réponse : FashionTIY
Sorry for the inconvenience.
We found the corresponding order based on your name. Your account manager has explained it to you in detail via Online Chat. You have not read these messages due to time difference. Meanwhile, your account manager emailed you the same reply, please check it out.
Thank you for your understanding and waiting.
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