Ordered a jacket which was never dispatched, said ‘preparing order’ for over a week. Emailed their customer services email address for an update with my order and got no reply. Had to wai... Voir plus
L'entreprise a répondu
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Ordered a jacket which was never dispatched, said ‘preparing order’ for over a week. Emailed their customer services email address for an update with my order and got no reply. Had to wai... Voir plus
L'entreprise a répondu
Yes, absolutely perfect start to finish ordered and received 100% genuine Fjallraven bag. It arrived super quickly well packed. I’m very happy I can recommend fat body store wholeheartedly. Whilst eB... Voir plus
Item arrived within the time line stated. Item was carefully packaged. I received a lovely little pack of haribo as a thank you for using their company. Happy customer x Would definitely recomme... Voir plus
At the Fat Buddha Store they have a range of high quality paints, and at generous prices. I highly reccomend doing business with this company if you're considering it. I purchased Montana paints, whic... Voir plus
L'entreprise a répondu
Fat Buddha Store is a premium online retailer offering a wide range of streetwear, skateboarding gear, and lifestyle products from some of the world's most popular brands. Established in 2006, the store has since become a go-to destination for fashion-forward individuals looking to express their unique sense of style through clothing and accessories. At Fat Buddha Store, customers can browse through an extensive selection of clothing, shoes, accessories, and lifestyle products from leading brands such as Carhartt, Deus Ex, and Red Wing, among others. Whether you're in search of a new pair of sneakers, a trendy t-shirt, or a stylish backpack, the store has something for everyone. In addition to its diverse product range, Fat Buddha Store is also known for its exceptional customer service. The store's team of knowledgeable and friendly staff are always on hand to answer any questions and provide expert advice on the latest trends and styles. The store also offers fast and reliable shipping to customers across the globe, making it easy for anyone to shop with ease. Overall, Fat Buddha Store is the ultimate destination for anyone looking to elevate their streetwear game and express their personal style through fashion. With a wide range of high-quality products, exceptional customer service, and a commitment to staying up-to-date with the latest trends, the store has established itself as a must-visit for fashion-forward individuals everywhere.
81 Queen St, , G1 3DA, Glasgow, Royaume-Uni
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A répondu à 68 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Excellent service and quick delivery thank you so much and also thank you for the sweeties will be back soon.
Item as described and well packaged. Good communication. Delivered swiftly. Very happy!
Be aware that they offer an extended returns policy up to 60 days (28 for sale items), which enables them to avoid provisions of statutory returns under the Consumer Contract Regulations and therefore keep the original postage cost if an item is returned after 14 days. You also have to pay for the return, so the total cost to the customer of returning an item is £8 (£4.50 delivery and £3.50 to return). This is not made clear on their website. The comparable cost for many companies is zero, or much less than £8.
I did receive my refund (for the item only), but only after chasing it up 10 days after they received my item back. They had emailed, and my online account said I had been refunded two days after they received the item back. This makes me suspect that they are one of those companies who only issue refunds when the customer requests, because many people will receive their reassuring email, but not actually check their bank account.
Based on my experience I am left with the impression that this company is chasing financial gain at the expense of customer relations / retention. I do not recommend them.
Excellent service would definitely purchase from here again
These boys are unbelievable
10/10 service always
i love this store! they have loads of fab stuff at such good prices! found exactly what i was looking for at a much cheaper price than elsewhere. fast delivery, well packaged and even a complimentary packet of haribos! cant get better than that😊 5
Fab fab fab !
Very quick delivery , great choice and prices
Will definitely buy from again
Really great shop, impressive selection of quality brands, and helpful staff. Went in looking for a specific size that I saw on the website. Didn't have it in stock in the shop and advised it was in the warehouse. Easily delivered next day so ordered on line to secure the item and collected it next day.
Easy, no fuss, helpful.
Excellent store…great products…always a great price…speedy delivery and friendly communication 10/10
Great independent shop. Really good customer service, quick delivery using Royal Mail. Which I much prefer to the likes of Evri. Easy and efficient returns.
Huge range of brands.
Can’t recommend enough. I’d give 6 stars if I could!
Have bought multiple items from the store ,staff are always friendly and approachable for advice and general queries. Recently bought a pair of jeans today and the man in the store was a great help telling me all about the different styles ect..
My first time visiting the store and I couldn’t be more happy with the experience! Plenty of sizes available across brands, especially for bigger folk and the advisor I spoke to was polite, helpful and gave me time when I needed it. I left with what I was looking for. Certainly worth a visit and I’ll be back again! (:
Item purchased 27 March. RM completely messed up delivery ( not FB fault). When I contacted FB was told a refund could not be processed until item received back. FB requested item back from RM. So I would not receive it. Still no refund, so I opened a case with PayPal. Received a passive aggressive email from FB, stating a refund would not now be processed and they have until 17th to respond. Item has been delivered back to FB on 10th. Email sent, asking for a refund. Yet another passive aggressive email stating “they are a chat bot and not programmed to be so” (funny eh?). So FB has their item back, and my money, refund granted via PayPal on 15th. Disgusting non customer service. (Need to train your chat bot) Will not use again, will not recommend.
Ordered a backpack 😁. Fast shipping, well packaged, good communication. Great experience.
Online store has an amazing selection, with super quick delivery. Very happy with my purchase and will definitely return again!
Absolutely superb service, ordered on Wednesday, arrived Friday, jeans are excellent, I have used this store before, and never fails in it’s excellence, will be buying again, highly recommended,
Had an issue with the order but they were quick to reply and sorted no problem.
Good product at a fair price and delivered when promised. Cant fault this company!!!!
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