Utterly disgusted about reading posts…
Utterly disgusted about reading posts from Fennies Nurseries undermining childminders to promote their own business.
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We offer the right start for under 5s through holding a sense of family at our core & continually investing to be the best to create an exceptional Early Years experience where children, families & team members thrive. Our beautifully designed, modern nurseries provide an enriching environment tailored to each child’s individual needs, and beyond being a nursery, Fennies is a hub of creativity and fun that sparks wonder and encourages a lifelong passion for learning. A group of 24 day nurseries on a mission to provide the right start for under-5s, Fennies has been a pioneer in educational excellence for over 33 years. We currently have 24 purpose-built settings, each meticulously designed with Early Years in mind, with nurseries across London, Surrey, Middlesex, Kent, and Berkshire.
Fennies Nurseries, 1a Hook Road, KT19 8TH, Epsom, Royaume-Uni
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Utterly disgusted about reading posts from Fennies Nurseries undermining childminders to promote their own business.
Absolutely UNPROFESSIONAL! They are more interested in doing false statements and reports to hurt other business than taking care of their duties! Look at the 1 star rating, not so trustworthy nursery to trust your child!
A supportive team and a positive culture. Working in the support office and being able to help parents in a meaningful way has been especially rewarding

Réponse de Fennies Nurseries
After joining just over a year ago I’ve loved my time working at Fennies within the support office. Within the first year I’ve had ample opportunities to grow and develop, even earning myself a promotion within the first 8 months helping me progress in my career. Would highly recommend to others!

Réponse de Fennies Nurseries
We’re so glad we chose Fennies!
We have a three-year-old at Fennies and we honestly couldn’t be happier. Our child absolutely loves going each day and has settled in so well. The team are so caring and genuinely take the time to understand her and her interests, teh commuication we recieve through our parent app is fab!
We’ve seen such a positive difference in our child’s confidence and independence since starting. It’s so reassuring as a parent to know your child is happy and safe.
We’re so glad we chose Fennies!

Réponse de Fennies Nurseries
We recently withdrew our daughter from Fennies Kidbrooke due to serious safeguarding concerns.
In just three months of attending two days per week, she suffered three separate injuries:
A scrape under her eye that staff failed to notice or record until we raised it.
A thumb injury with bleeding after a fall that was not even witnessed by staff.
A severe bite mark from another child that left bruising and broken skin, with no clear explanation of how it happened or what steps would be taken to prevent recurrence.
While the nursery acknowledged these incidents, management dismissed them as “occasional accidents.” For us, the frequency and seriousness — especially two incidents within two consecutive weeks — is not “occasional” at all. We saw no evidence of staff retraining, closer supervision, or any follow-up measures.
Despite our immediate withdrawal for safeguarding reasons, Fennies still insisted on charging us for an 8-week notice period, which we believe is unacceptable given the circumstances.
We have filed a formal complaint with Ofsted and Local Authority Children’s Social Care / Safeguarding Team.
Sadly, what should have been a safe and nurturing environment has left us with deep disappointment and concern. We cannot recommend this nursery, and urge other parents to be cautious.

Réponse de Fennies Nurseries
It is a horrid place to work. Never work for Fennies in Raynes Park. They don't pay you for your hours, the management is a control freak. You can't even help someone without being told to go back in your room. I am off for stress and hope I find something else quick

Réponse de Fennies Nurseries
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