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Lisez les avis des autres

Noté 1 sur 5 étoiles

Stay away from this lot, items ordered 3 weeks ago, Royal Mail say they are waiting to receive the items but nothing. Have emailed them multiple times no response, tried calling just sends you to webs... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered some Fairtex Muay Thai equipment from Fight Co and couldn’t be happier with the service. I had a few questions regarding my order and dispatch, and Matthew was brilliant — he replied quickl... Voir plus

Noté 5 sur 5 étoiles

Products: Great products at awesome prices. TopTen Kickboxing and Twins products. Brand new. Huge range of products. Your one stop shop for Martial arts gear. Communication: Regular updates from... Voir plus

Noté 1 sur 5 étoiles

Avoid at all costs. Just like every other negative review you will get a RM tracking number that will say the same message forever. They will then say package is missing or a pic of RM saying address... Voir plus

À propos de l'entreprise

  1. Magasin d'accessoires pour arts martiaux

Écrit par l'entreprise

Fight Co provides a huge range of equipment for all your martial arts needs including mixed martial arts equipment, boxing gloves, Muay Thai shorts, Thai kick pads, shin guards from top brands including Twins Special, Fairtex, Sandee, MTG.


Coordonnées de contact

3,1

Moyen

TrustScore 3 sur 5

144 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 37 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,1

Tous les avis

(144)

77 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Placed a order on 23/11/25 says royal…

Placed a order on 23/11/25 says royal mail have our parcel phoned them and they have not recieved anything sent 4 emails to them no reply do not buy off these i want my money back this is a xmas presant for my son you think i go to work to give you free money email me back or i will take it further its called theft

4 décembre 2025
Avis spontané
Noté 4 sur 5 étoiles

After reading the negative reviews I…

After reading the negative reviews I thought to myself why did I bother ordering from fightco to save a few quid , I'll be lucky if my gloves even show up , but a few days later it arrived exactly as described and I'm happy so I thought I would leave a review because all the negative reviews weren't true for me.
I think they need to remove the 24hour delivery as this is causing a lot of confusion and leaving people on edge when it doesn't tupdaye the tracking number . But overall I would buy again .

21 novembre 2025
Avis spontané
Noté 4 sur 5 étoiles

Delivery isn't good, but would order again

Deliverys not very good but it did arrive eventually ordered on a Tuesday received on wednesday the following week but the tracking they sent me was 24hr next day, so you'd have a look each day and it would say still awaiting parcel from sender and wonder what is going on, I would order from here again

5 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Little scared after reviews but worth it good quality for the price too don’t let the reviews put you off there a company and they try there best I had the best help

Not gonna lie was worried order wouldn’t show as got the tracking but it didn’t update I emailed them they answered said it should be soon I told them there was a problem they agreed there was a problem said they will send another order on express delivery Monday got the stuff Tuesday stuff is really good if you don’t mind waiting for the order it’s definitely worth it glad I didn’t read the reviews before as I wouldn’t of but hopefully this review shows you what’s likely to happen and I’m glad I ordered just had to wait 2 weeks but they replied they fixed and they sorted it

4 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

AVOID AVOID AVOID

Please don’t use these, this company has caused me so much distress. To keep it brief I ordered some items (£170 worth) 10th October by 20th October I has received nothing, no items, no email, zero communication.
I raised a complaint with affirm as the company hadn’t replied to my email and you’ve cannot phone them (great customer service in and of itself).
By the time they got back to me they gave the standard spiel I see in their responses to other bad reviews about how their stock levels are off and how they had an email bounce back etc. I said fine send me an alternative but as affirm had got involved they said no you get refunded.
Great I thought I will get my money back but oh no they told affirm who I paid in 3 instalments with that I had had the items !!!!! Bare faced lies !!!!! I never received anything and now I’m liable for the entire amount for products I haven’t received.
How on earth can you lie like this and scam innocent people. You know nothing has been sent to me yet you told the company that you had.

I have proof through the tracking that I received nothing and I will be contacting action fraud and the financial ombudsman about how I’ve been throughly defrauded, as soon as they open Monday morning - you’ve picked on the wrong person to try and defraud I have a lot of time to devote to ensuring no one is uninformed of your treachery.
Don’t reply giving it that you’re a family business yada yada you are nothing but a scam outfit - your trust pilot reviews show this
Stay clear of this absolute diabolical sham outfit.
I will be posting you on all of my social media and everywhere that will give me a platform to inform the public of what you’ve done and what you continue to do to u suspecting consumers.

10 octobre 2025
Avis spontané
Logo de Fight Co

Réponse de Fight Co

Just to provide some feedback on this case, i agreed with the customer to send replacement out. the next day the customer opened a chargeback. Fair enough, the replacement was not sent due to the case asking for the funds to be returned, the customer could have asked for a refund instead to avoid all this. Anyway the chargeback was opened, I can confirm the parcel has NOT arrived with the customer. when a chargeback is opened, Shopify automatically submit all the details of the case to the customers back, this is done automatically and when the item has not been delivered like this case the refund is always processed back to the customer.

For some unknown reason Klarna has not refunded the customer. Again this can be resolved however instead of the customer contacting Fight Co they have taken to leaving reviews everywhere they possible can, even duplicating reviews using different email addresses to intentionally try and harm the company with phrases like scam outfit, treachery, and many more.

Due to limited staff in the store we can not have the phone lines monitored all the time while were open, so we request for customer to contact us through email. since the chargeback was concluded late last night, the customer has not contacted us through email, or through our website chat feature, they have also not contacted us through any of our social media channels

Noté 2 sur 5 étoiles

Infamous delivery times

Pre delivery review:

There’s clearly some misunderstanding or misleading going on around the delivery times. On the same page it states orders will be dispatched within 1 working day, the second paragraph it states delivery times are 3-5 working days. However the postage used is RM tracked 24 which is basically next day delivery.

What I don’t understand is if the items ‘dispatched’ then why haven’t RM received it. It’s obviously not dispatched and just marked as such in the hope that customers aren’t in a rush for their orders. Or it makes the websites stats look good? Who knows.

I think their needs to be a bit of an update on the website that maybe states items are ‘dispatched’ in 3-5 working days and delivery is 1 working day. That would make more sense.

Anyway my experience is that I placed an order late Tuesday, dispatched Wednesday using RM 24 and now on Friday RM still don’t have the item. Had I known this I would have shopped elsewhere as the order was needed for a comp this weekend. Have emailed customer services and did respond same day and simply advised delivery is 3-5 days. Must say I am still a bit nervous that I will actually receive anything going by the reviews on here but I guess I need to wait a few more days. Just disappointed this shop has taken my money, marked an item as dispatched when it clearly isn’t and then leave the customer in limbo because of contradictory info in the website.

Will update review again if/when I receive item as it could all be down to a misunderstanding re website info.

31 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

WOULD RATE ZERO IF I COULD!

WOULD RATE ZERO IF I COULD!

Do not shop with them. Don’t waste your time or energy. They are completely incompetent. My tracking with Royal Mail has showed “we’re expecting it” for 5 days now with no update! I’ve tried emailing and contacting through live chat numerous times and get no where! Apparently they are not a scam company however they move exactly like one! Give another company your money not these guys!

20 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Package no show & unable to get hold customer service

Like many others, bought boxing gloves for my child via their ebay shop, a tracking number was provided after few days, since then no response to buyer's messages or via their website contact form.
I don't understand how this shop is allowed to trade after so many negative reviews by so many upset customers.

7 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Thai order no 53105

I ordered some training kit on the 4th October 2025 it’s now the 11th October still not received my items. I’ve sent an email and I’ve received one back saying some of the items I’ve ordered aren’t in stock absolutely ridiculous and they’ve sent a replacement which is due to arrive on the 11th October still and not here all in atm I’ve lost £60 absolute joke

11 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

As many others have said, the company never sent my item or responded to me.

I bought a skipping rope and some ankle guards ten days ago, it said it was sent ‘Royal Mail 48’ I checked the tracking number (VF344049155GB) but despite the seller buying a label, they never actually sent the item. I emailed them chasing it up two days ago, they ignored the email.

I have come here to check the other reviews, and it appears that this is quite common practise (for their company to sell an item but never actually bother sending it / or replying to emails). It is also worth noting that their number does not even accept calls.

FightCo - I cannot tell you how to run your business, but if you do not improve the logistics side of things, and do not give customers a way to contact you directly, based on what I am reading here, it isn’t going to end well.

15 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Matt Radford went above and beyond

Matt Radford went above and beyond. He chased up the courier to ensure I received my lost package before my vacation. Matt's prompt communication and customer service will have me return again and again. Top notch 👍🏼

13 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Avoid - Terrible Service

Quite possibly the worst company to deal with. Placed an order 2 weeks ago, chased after a week as the tracking was showing it hadn't been handed to the courier yet. No response. Emailed directly, messaged on eBay and even called. Got 1 reply saying they will look into it, then nothing for a week. Finally managed to reach someone on their chat, no apology or explanation for my order not being dispatched. Didn’t seem too bothered. Had to open a case on eBay for a refund.

6 août 2025
Avis spontané
Logo de Fight Co

Réponse de Fight Co

I dont really understand why a customer has to lie when leaving a review. intentionally trying to damage a business. Unfortunatly its the world we live in, when checking Jacques past reviews on Trustpilot he has only ever left 1 star reviews....

Anyway, the customer didnt order from Fight Co direct, they ordered from eBay, so all corespondents are done through eBay. the customer opened an item not received request today and we refunded the customer as per there request today. we have also messaged the customer over 6 times about this order before this review was left.

Thankfully on our ebay page more happy customers do leave reviews and we are one of very few classed as top rated seller with over 18000 5 star reviews.

Noté 5 sur 5 étoiles

Amazing team

Amazing team. Helped me with what I needed for my son and posted asap when I asked for my son’s fight. Would 100% recommend

4 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Very pleased

Quite skeptical at first from all the negative reviews but none the less ordered and impressed. Gear came in three business Days, and great customer service replying to every message within 24 hours!!!

30 juillet 2025
Avis spontané

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