Excellent company and they actually called to make sure I had everything I needed and all was correct with my order!!! Will definitely use again and highly recommend!!
L'entreprise a répondu
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Lisez les avis des autres
Good quality products on the website. Fast delivery and good customer service. I found an inaccuracy in the listing of a product purchased from them. When I brought it to the attention of customer se... Voir plus
L'entreprise a répondu
Curb ramps for wheelchair use were just what we needed, arrived next working day as advertised, good quality well designed, heavy but very stable. Great service. These were needed for a wheelchair use... Voir plus
L'entreprise a répondu
The items came without securing bolts to connect them - one was obviously sent back and it was resent out to me as it was repacked with brown parcel tape - raised a query and was told that I would be... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Service de protection contre les incendies
- aussi dans
- Fournisseur d'engins de chantier
- Fournisseur d'équipements de sécurité
- Magasin d'équipement de sécurité
- Magasin d'impressions et de signalisation
- Magasin de vêtements de sécurité
Écrit par l'entreprise
Fire Protection Online is one of the most modern fire safety companies in the UK. We provide quality advice for business owners and managers along with next day delivery of certified products to make it easy to comply with UK Fire Regulations while, at the same time, encouraging remarkable customer satisfaction and low and transparent prices. We then provide the required nationwide maintenance with no binding contracts, no hidden charges and a "you don't like - you don't pay" guarantee. This is Fire Safety Made Easy.
Coordonnées de contact
Unit 11C, Claremont Way, CT3 4BF, Canterbury, Royaume-Uni
- 0800 321 3145
- info@fireprotectiononline.co.uk
- www.fireprotectiononline.co.uk
4,5
Excellent
5 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Fire Protection Online Ltd
We always try to make things as easy as possible - we understand how busy our customers are, without having to also worry about their order with us.
Thank you for your review.
Suzy
Réponse de Fire Protection Online Ltd
Thank you for the lovely review Chris - our team are very knowledgeable and is always happy to help where we can.
If you need any more help, be sure to ask.
All the best,
Emily
Experience on purchase was good
Experience on purchase was good.
Price was surprisingly cheap.
Delivery was on time.
Pedestrian fencing was exactly as advertised and did the job magnificently.
All good.
No negatives at all.
20 mai 2024
Réponse de Fire Protection Online Ltd
Thank you for leaving us a review that's overloaded with praise - the whole team appreciates it. Everyone works very hard to keep prices low, quality high, and delivery on time.
If you need any more barrier fencing, or any other safety equipment, you know where to find us.
Kind Regards,
Sophie
Réponse de Fire Protection Online Ltd
Our ladder guards are fast becoming a favourite with customers just like you Wayne, mostly because they're a great price and arrive on time in great condition.
Thank you for the 5-star review.
Sophie
CUSTOMER SERVICE
PHONE CALL FOR ORDER, POLITE, WENT THROUGH DETAILS OF ORDER, DATE AND TIME GIVEN FOR DELIVERY, DELIVERED ON TIME ITEMS SECURLY PACKAGED GOOD PRICE.
24 mai 2024
Réponse de Fire Protection Online Ltd
Sounds like the whole process went smoothly, which is always great to hear. Thank you for the review.
Many thanks,
Emily
Always easy to order from
Always easy to order from, great online selection at a good price and free next day delivery.
Repeat customer
22 mai 2024
Réponse de Fire Protection Online Ltd
It's a great compliment when customers come back to use us, and even more so when they take a minute to leave us a lovely review.
We look forward to supplying you again.
Karen
Expectingly Waiting On a Fire
My fire blanket arrived timely and is a lovely burning red. I shall be placing it on my kitchen wall.
I’m waiting upon a fire to test my purchase. I hope I’m in when the flames rise.
21 mai 2024
Réponse de Fire Protection Online Ltd
Thank you for your review, and I'm glad you like the colour - it certainly makes it easy to find in an emergency.
While we are confident in the ability of our Vigil fire blankets, I do hope you never actually have to use yours.
Many thanks,
Tasha
Réponse de Fire Protection Online Ltd
Thank you for the 5-star review - our kerb ramps are very popular with customers to help in a wide variety of scenarios.
All the best,
Suzy
Great prices and service and the next…
Great prices and service and the next day delivery is very useful
21 avril 2024
Réponse de Fire Protection Online Ltd
I'm glad we've met your needs for low prices without compromising on our service. Thank you for the Excellent review.
Kind Regards,
Emily
This is a good place to shop stuffs for…
This is a good place to shop stuffs for fire protection.
22 avril 2024
Réponse de Fire Protection Online Ltd
We do have a huge range of fire and fire safety products - keep an eye out for the new products we have coming soon.
Many thanks,
Tasha
Réponse de Fire Protection Online Ltd
We're glad to hear your thoughts on the website and product.
Thank you for the 5-star review.
Suzy
Great service and reasonable prices.
8 avril 2024
Réponse de Fire Protection Online Ltd
That's great to hear - thank you for the 5-star review.
Hopefully, we'll see you again next year when your extinguishers are due for their next service.
All the best,
Sophie
Top service
A first rate service and product at a fantastic price and all delivered on time
10 avril 2024
Réponse de Fire Protection Online Ltd
You certainly make it sound like we ticked all the boxes for you Albie - thank you for the 5-star review.
Many thanks,
Emily
Réponse de Fire Protection Online Ltd
Our office and extinguisher servicing teams are always happy to help customers. Thank you for saying such a lovely thing about us.
All the best,
Sophie
Really fast efficient delivery service
Really fast efficient delivery service. Packaged well.
8 avril 2024
Réponse de Fire Protection Online Ltd
Thank you for sparing the time to leave us a review - our warehouse team will especially appreciate your comments on their packaging and fast turnaround.
Kind Regards,
Karen
Réponse de Fire Protection Online Ltd
We work hard to ensure orders are processed as smoothly as practically possible, so I'm glad it all went to plan with your order Bryce.
If there's anything else you need, just let us know.
Many thanks,
Tasha
Réponse de Fire Protection Online Ltd
Next time you need any more fire or safety equipment, you know where to find us and we'll be glad to help.
All the best,
Karen
Réponse de Fire Protection Online Ltd
We strive for perfection, so it's great to know we achieved it. Thank you for the review, Tim!
Sophie
Easy ordering
Easy ordering, both items arrived within a few days with full tracking updates
3 avril 2024
Réponse de Fire Protection Online Ltd
I'm glad you found the process of ordering online easy and are happy with the updates you received regarding your delivery. Unfortunately, your local courier did experience a delay so we upgraded your delivery to a Saturday service to ensure you received your items for when they were needed.
If there's anything else you need, we'll be happy to help.
Thank you for the review.
Tasha
Great service
1 avril 2024
Réponse de Fire Protection Online Ltd
Thank you for the 5-star review, Ken.
All the best,
Sophie
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