I needed chocolate made without sugar and was pleasantly surprised by the flavour of the pure Cacao chocolate. It is, however, an acquired taste, and it may take a little while for your taste buds to... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
This is such good chocolate. No rubbish, not oily, the beans from the different islands really do have different flavours. It satisfies that chocolate hit in a square or 2. I thought it was expensive... Voir plus
Great gift for a dark chocolate lover, very appreciated. Ideal speed of delivery. Packaged in a lovely good quality way. Would buy again
Best Dark Chocolate Ever Normally my "luxury" chocolate is from Hu (which tastes amazing) and Waitrose Ugandan 85% (which is also really smooth), but today I came across the 84% volcanic chocoate a... Voir plus
À propos de l'entreprise
- Artisan chocolatier
- Magasin de bonbons
- Usine de chocolat
- Chocolatier
- Confiserie
- Fournisseur de cadeaux d'entreprise
- Buffet de desserts et confiseries
- Magasin de produits gourmets
Écrit par l'entreprise
Rich volcanic chocolate from an award-winning British bean-to-bar maker. Crafted using rare cocoa beans from remote volcanic island estates in the South Pacific and Oceania. The long finish, lingering taste, distinct depth and taste complexity of our chocolate is thanks to the uniquely nutrient-rich, porous volcanic soils on which our 'Firetrees' or cocoa trees grow. The cocoa beans are sourced directly from small, single-estate growers whose skill and expertise in harvesting, fermenting and solar-drying the beans ensures the exceptional taste notes of the cocoa begins its journey of development. Arriving in our facility in the heart of Cambridgeshire in the UK, our master Chocolate Maker oversees the ‘whole-bean’ roasting before the real art of conching and tempering can begin. The result is a silky smooth, rich dark chocolate with deeply complex taste notes that develop as it melts on the palate. Discover more at www.firetreechocolate.com
Coordonnées de contact
3 Holkham Road , PE2 6TE, Peterborough, Royaume-Uni
- 01733 602421
- info@firetreechocolate.com
- www.firetreechocolate.com
4,8
Excellent
520 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service and delicious hot chocolate
Great service. Kept updated on order progress. Delicious selection of hot chocolate.
5 août 2024
Réponse de Firetree Chocolate
Thank you for making our day with your 5* review. We are glad that our customer service ensured you were kept up to date on when you received your delicious hot chocolate.
We wouldn't want you to be too far away from your next Firetree moment, after all...
Delicious. Well worth it.
Ordered and received easily and quickly. Really surprised by the chocolate. It really is lovely... if you like dark chocolate. If you're wanting a treat without sugar, perfect.
14 août 2024
Réponse de Firetree Chocolate
Thank you for this great review and the Firetree team are so pleased to hear that we have a new fan of Firetree.
Our chocolate and no-added-sugar bars, Thins and hot chocolate is still a taste revelation to us as who knew dark chocolate could taste this good? With great beans, comes great chocolate.
Great service and delivery
Once the weather was cool enough the order came extremely quickly- thank you.
5 août 2024
Réponse de Firetree Chocolate
Thank you for the 5-star review and it means a lot to a small business like ours. We're glad that your order came quickly.
We always ask if you would prefer us to wait until a heat wave is over. The reason being that after all the months of growing, expert harvesting, drying and fermenting, then the 3 months our cocoa beans take to get us from these remote volcanic islands, before we take the time to roast, grind, conch and carefully hand pack your chocolate, we wouldn't want you to receive your order in anything less than perfect condition. It would seem a shame after all that care and attention to not maintain these high standards!
Exquisite gems!
Random thoughts:
I Love the variety of dark chocolates.
Exquisite flavours, not too sweet, not too " buttery".
Elegant packaging and perfect thickness of the chocolate .
Excellent value for money!
Enjoyed the personalised description of each one s origin.
Would absolutely recommend.
5 août 2024
Réponse de Firetree Chocolate
We are thrilled that you find our chocolate bars to be exquisite gems - what a lovely description! Each of the bars are as unique as the cocoa beans used to create them, so we felt we needed to give them the respect they deserve and allow them to sing through the taste notes they contain.
Thank you for for taking the time to review us and for championing a small British chocolate maker.
Good service and product.
Easy to order and quick delivery. Ordered the tasting selection for someone's birthday. They loved the chocolate and varied flavours. Good quality and selection and decent sized bars to try each flavour properly. Would recommend. Thanks.
5 août 2024
Réponse de Firetree Chocolate
We're so glad to hear that our chocolate was loved by the gift recipient. And what a wonderful person you are for choosing us in the first place! Thank you for recommending us and taking the time to leave a 5* review for our chocolate, website and customer service.
The products
26 juillet 2024
Réponse de Firetree Chocolate
We couldn't ask for a better remark on what makes your review a 5* one! We will endeavour to keep up our high standards of chocolate so you can enjoy 5* products for many more orders to come.
First time ordering Firetree…
First time ordering Firetree chocolates, and I am extremely happy with the quality of the chocolate. I will definitely order again and look forward to trying the hot chocolate in future.
22 juillet 2024
Réponse de Firetree Chocolate
The whole team are thrilled that we have in you a new Firetree fan. And in return, we look forward to carefully hand-packing and sending out our volcanic bars and hot chocolate to you in the future.
good service, no cancellations
good service But There is no cancellations policy after same day we buy .
26 juillet 2024
Réponse de Firetree Chocolate
We're glad to have provided you with good service as that is one of our company values. We hope to be sending our chocolate to you for many more years to come. Thank you for leaving a review for us.
We noticed you amended your review. Thank you for your feedback and we have taken this on board. Currently we do have a Returns Policy as well as a Termination Policy on our website, and while the statements are true, the latter is an area that we need to reword to make it clearer. In the meantime, if at any stage you wish to cancel your order, please get in touch with us via the online chat, or reply to the order confirmation email you were sent and we shall action this for you.
Réponse de Firetree Chocolate
Thank you for taking the time to leave a review. We're pleased you are enjoying our volcanic chocolate bar collection. We believe that the smoothness of our chocolate helps you experience the natural taste notes in the chocolate to the fullest.
Best ever chocolate flavours
Had not tried the Firetree brand before but found it delicious, so smooth, so rich 😋 will be back for more
12 juin 2024
Réponse de Firetree Chocolate
Welcome to Firetree Chocolate! We're thrilled to hear that you enjoyed your first experience - what wonderful ways to describe our chocolate. We look forward to sending you future deliveries of delicious, smooth and rich volcanic chocolate...
Réponse de Firetree Chocolate
Thank you for your 5* review and we couldn't ask for our chocolate to be described in a better way! Thank you for championing our small chocolate company.
Prompt despatch and excellent chocolate.
8 juillet 2024
Réponse de Firetree Chocolate
We're glad that you received your excellent chocolate in good time - thank you for taking the time to review Firetree.
Your drinking chocolate has a wonderful…
Your drinking chocolate has a wonderful warming and delicious taste.
Your delivery was very good: really quick.
Thank you.
16 juillet 2024
Réponse de Firetree Chocolate
We believe that our hot chocolate is delicious, so to have people agree with us is always great to hear. As is the fact that you received your 'Firetree moment' efficiently and quickly. Thank you for your support of our chocolate in molten form!
Great product , great service
Website is informative and nice to know where the beans come from and are different. Really speedy delivery. I bought a set of different percentage choc to try, not through them all, but what I've tasted so far has been good. Nice to have some tasting notes too. Recommend to anyone - much better than any sweet, rubbish choc you can get in a supermarket, and good to support a uk company
15 juillet 2024
Réponse de Firetree Chocolate
Thank you for this shining review and for touching on all parts that we hold dear. From getting the reasons why Firetree is different to other chocolate, to being able to get your chosen set of bars to you in good time, we endeavour to meet and surpass your expectations for many more years to come.
Thank you for championing and supporting our UK-based chocolate company, it means the world to us.
Best hot chocolate I've ever tasted
Best hot chocolate I've ever tasted. The bars of chocolate are sensational
15 juillet 2024
Réponse de Firetree Chocolate
Whether in bar form or molten hot chocolate form... we couldn't ask for a better review than that! Thank you for taking the time to let us know how you feel about Firetree and the chocolate we create.
Excellent hot chocolate
The Mindanao Island hot chocolate from the Philippines is superb. Very fast delivery.
15 juillet 2024
Réponse de Firetree Chocolate
Thank you for highlighting our Philippines 73% cocoa hot chocolate. It truly is something magical and nearly everyone who tries it falls in love instantly! We hope your review will help convince others to experience it for themselves.
Réponse de Firetree Chocolate
We're so glad that your dad found his gift from Firetree perfect. We aim to create smiles on the faces of chocolate lovers everywhere and offspring like you make that a reality!
Réponse de Firetree Chocolate
Wow! That is high praise and we are thrilled to be rated the best quality chocolate in the UK by a chocolate fan. We will endeavour to ensure this is the case for many more years to come.
Firetree great chocolate
Speedy delivery. Very happy with product. Good value for money
9 juillet 2024
Réponse de Firetree Chocolate
Thank you for taking the time to review us and we're are so pleased that you enjoy the taste of our volcanic chocolate. We aim to make the price as fair as possible after ensuring that our cocoa farmers are paid fairly to make cocoa production a sustainable living.
Thank you for supporting the work we do in endeavouring to get the beautiful cocoa beans they produce out into the world.
Réponse de Firetree Chocolate
We are so glad you enjoy our chocolate and find it delicious! We have to agree - however bias!
As for the price, we endeavour to seek out the best quality cocoa from nutrient-rich volcanic soil and to pay cocoa farmers well above the 'farm-gate' price to ensure that they can make cocoa production a sustainable living for them and their families.
In our efforts to hold true to our values, and going through great lengths to forge relationships with our farmers, knowing them by name and buying directly from them or through their chosen co-operative, the chocolate we make is set at the price that it realistically should be.
We hope that the delicious taste of these rare and beautiful cocoa beans from farmers that go above and beyond take you to paradise. And you can feel great with the knowledge that you are helping to make cocoa a path for many generations to come.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.