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Lisez les avis des autres

Noté 5 sur 5 étoiles

I needed chocolate made without sugar and was pleasantly surprised by the flavour of the pure Cacao chocolate. It is, however, an acquired taste, and it may take a little while for your taste buds to... Voir plus

Noté 5 sur 5 étoiles

This is such good chocolate. No rubbish, not oily, the beans from the different islands really do have different flavours. It satisfies that chocolate hit in a square or 2. I thought it was expensive... Voir plus

Noté 5 sur 5 étoiles

Great gift for a dark chocolate lover, very appreciated. Ideal speed of delivery. Packaged in a lovely good quality way. Would buy again

Noté 5 sur 5 étoiles

Best Dark Chocolate Ever Normally my "luxury" chocolate is from Hu (which tastes amazing) and Waitrose Ugandan 85% (which is also really smooth), but today I came across the 84% volcanic chocoate a... Voir plus

À propos de l'entreprise

  1. Artisan chocolatier
  2. Magasin de bonbons
  3. Usine de chocolat
  4. Chocolatier
  5. Confiserie
  6. Fournisseur de cadeaux d'entreprise
  7. Buffet de desserts et confiseries
  8. Magasin de produits gourmets

Écrit par l'entreprise

Rich volcanic chocolate from an award-winning British bean-to-bar maker. Crafted using rare cocoa beans from remote volcanic island estates in the South Pacific and Oceania. The long finish, lingering taste, distinct depth and taste complexity of our chocolate is thanks to the uniquely nutrient-rich, porous volcanic soils on which our 'Firetrees' or cocoa trees grow. The cocoa beans are sourced directly from small, single-estate growers whose skill and expertise in harvesting, fermenting and solar-drying the beans ensures the exceptional taste notes of the cocoa begins its journey of development. Arriving in our facility in the heart of Cambridgeshire in the UK, our master Chocolate Maker oversees the ‘whole-bean’ roasting before the real art of conching and tempering can begin. The result is a silky smooth, rich dark chocolate with deeply complex taste notes that develop as it melts on the palate. Discover more at www.firetreechocolate.com


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

520 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great chocolate, good service

Good online site, smooth ordering process. Prompt delivery, good communications.
Used 'chat' with a query - good agent,
Helpful and quick response.

And we like the chocolat, good rich flavour. Smooth flavour.

7 avril 2025
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Réponse : Firetree Chocolate

We have shared your review with our Customer Service team as they will be happy to hear that your experience was a 5* one! We hope you enjoy your great chocolate and we look forward to ensuring this is the case for many more orders to come.

Noté 5 sur 5 étoiles

Easy site to use

Easy site to use, fast delivery and lovely products

10 avril 2025
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Réponse : Firetree Chocolate

Thank you for taking the time to leave a review and we're so glad to have gained a 5* review on these three crucial elements of our small chocolate making business.

Noté 5 sur 5 étoiles

Exquisite chocolate

Spot on delivery. Exquisite chocolate.

10 avril 2025
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Réponse : Firetree Chocolate

We're thrilled to hear this! Thank you for choosing Firetree Chocolate as your next chocolate moment and we are so glad you love our products.

Noté 5 sur 5 étoiles

Rich Flavour, Less Sugar Cravings

I just wanted to say thank you for creating such high-quality, rich dark chocolate. Your products have been a game-changer for me in my journey to reduce sugar - they satisfy my sweet cravings without making me feel like I’m compromising my health.

I really appreciate the intense, complex flavors and the fact that your chocolate feels like a treat, not just a snack. It’s clear that a lot of passion goes into your work, and I’m grateful to have found your brand.

Wishing you continued success - I’ll definitely be back for more! Thank you so much!

4 avril 2025
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Réponse : Firetree Chocolate

What lovely feedback, thank you so much. To know that the dedication of our farmers and the skill of our expert chocolate makers is so appreciated warms our hearts. We genuinely believe that cocoa should be seen as one of the earth's precious gifts and deserves to be savoured. As you say, there's so much to discover when we take the time to appreciate the wonderous variety in subtle taste notes and layers of flavour that come from our single-estate cocoa. So glad that you're enjoying the journey with us.

Noté 5 sur 5 étoiles

Best 100% chocolate available

Best 100% chocolate available

9 juillet 2024
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Réponse : Firetree Chocolate

Thanks for the vote of confidence in our 100% cocoa - we're really proud of the work we've done to create two 100% cocoas that are so different from one another yet still both as smooth textured and beautifully balanced as all of our single-estate chocolates.

Noté 5 sur 5 étoiles

Timely delivery, excellent chocolate.

Delivered on time, excellent packaging that was sized right for the product and did not waste material, but was also protective.

25 mars 2025
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Réponse : Firetree Chocolate

Thank you - it is an important area isn't it? We want to make sure that our bean-to-bar chocolate arrives with you in perfect condition whilst also not creating heaps of extra packaging for you to recycle.

Noté 5 sur 5 étoiles

Yet another repeat order

Yet another repeat order. I wouldn't be without my 100% chocolate of which it is the best I have found out there and I have tried lots.

3 avril 2025
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Réponse : Firetree Chocolate

We're hugely appreciative both that you continue to buy from us but also take the time to provide your feedback. Creating the perfect balance in a 100% cocoa really is as much an art as it is a science and its with huge thanks to our dedicated cocoa farmers and expert chocolate makers that we can achieve what we do.

Noté 5 sur 5 étoiles

Fantastic quality

The chocolate quality is probably hands down the best I have had. For me, it’s the equivalent of going to specialty coffee from the likes of Starbucks. Keep it up!

17 juin 2024
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Réponse : Firetree Chocolate

What a wonderful way to describe our craft bean-to-bar chocolate - you're exactly right. It's the type of chocolate that deserves to be savoured, with a quiet moment in the day, exactly as you would a speciality coffee or a fine wine.

Noté 5 sur 5 étoiles

It's very nice.

A nice product, nicely packed at a nice price.

31 mars 2025
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Réponse : Firetree Chocolate

Thank you. As you can no doubt tell, we believe that the finest bean-to-bar chocolate requires a suitably attractive presentation.

Noté 5 sur 5 étoiles

Lovely quality chocolate with delicate…

Lovely quality chocolate with delicate flavours. Very different to other chocolate. This make does feel rather special.

25 mars 2025
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Réponse : Firetree Chocolate

We're so glad that you appreciate our chocolate. Your description is perfect - much like craft coffee or wine, the taste notes in our chocolate are subtle and delicate and take time to develop on the palate. We recommend tasting with your eyes closed in a quiet moment to yourself. Let the chocolate melt on the tongue and welcome each flavour as it comes. Enjoy your taste discovery.

Noté 5 sur 5 étoiles

This isn't ordinary chocolate...

This isn't ordinary chocolate...this is artisan chocolate and I'm so happy I found them. As an owner of a speciality coffee roastery, we can taste the subtle differences in wine, coffee and super duper chocolate! The Solomon Islands, Guadalcanal 100% is a beautiful single origin with zero sugars and no other ingredients. It has a beautiful balanced taste and texture which gives you a beautiful date-like sweetness right at the end. I cannot recommend enough!

17 mars 2025
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Réponse : Firetree Chocolate

We're delighted that you rate our Solomon Islands, Guadalcanal 100% so highly - praise indeed from such experts in taste. As you will know through your speciality coffee roastery, the key to this cocoa is a low and slow roasting of the whole cocoa beans and expertise in the conch, creating a creamy texture and long, lingering finish.

Noté 5 sur 5 étoiles

My favorite chocolate

My favorite chocolate! I have a piece with my afternoon coffee and have been able to cut sweets out of my diet. I consider Firetree Chocolate a healthy alternative.

26 mars 2025
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Réponse : Firetree Chocolate

Absolutely. 100% cocoa is sugar-free and packs a real punch, with layers of flavour and a long, lingering finish. The key to good 100% cocoa is a low and slow roast of the whole cocoa beans and the perfect conch to achieve the creamy texture. Keep enjoying - you have our permission!

Noté 5 sur 5 étoiles

Super delicious and arrived nicely…

Super delicious and arrived nicely packed in a box

24 mars 2025
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Réponse : Firetree Chocolate

Thanks for your feedback - we're delighted to hear that you're enjoying your Firetree chocolate. Whether it's for a gift or to have all to yourself, we like to ensure that everything is beautifully presented; it's just one of the ways that we honour the craft of our cocoa farmers.

Noté 5 sur 5 étoiles

Order came quickly for Mother's day

Order came quickly for Mother's day. The one we've tried was delicious - berries and treacle. Very yummy!

24 mars 2025
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Réponse : Firetree Chocolate

So glad it arrived in time for the special day and we're delighted that you are enjoying our chocolate. Sounds like you've been trying the Papua New Guinea, Karkar Island 72% - a real gem of a chocolate and an amazingly beautiful island where the cocoa is grown. We hope you enjoy the rest of your assortment and discover your new favourite.

Noté 5 sur 5 étoiles

I see why the chocolates won the awards…

I see why the chocolates won the awards they have! Good value, timely, well packaged.

24 mars 2025
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Réponse : Firetree Chocolate

We're so pleased that you've enjoyed our chocolate. Entering Great Taste and Academy of Chocolate Awards creates a few nail-biting moments as we await the results, but it's always worth it - knowing that experts in the field judge our chocolate to be worthy of the accolade is important to us and to the farmers that grow our amazing cocoa.

Noté 1 sur 5 étoiles

Overpriced and nothing special

Overpriced and nothing special. Disappointed for what I paid for a premium product. Don’t be seduced by the packaging,the chocolate is a let down. Cannot recommend this. I will not be purchasing again.

27 mars 2025
Avis spontané
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Réponse : Firetree Chocolate

Thank you for your feedback and it is naturally not to everyone's taste. We hope you find a use for the remaining chocolate you may have, either as a hot chocolate, grated onto your morning bowl of porridge or baked into a glorious batch of brownies.

Noté 5 sur 5 étoiles

Beautiful presentation arrived quickly

Beautiful presentation arrived quickly. Recipient loved it.

12 mars 2025
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Réponse : Firetree Chocolate

We always love to hear that gift recipients love our chocolate as much as we do. Thank you for sharing your feedback.

Noté 1 sur 5 étoiles

Unfortunately there is no flavour…

Purchased a box of the single bar tasting experience from Tesco.

The flavours looked really interesting. However upon tasting it, there is absolutely no flavour whatsoever. It is essentially the same as eating a bar of very expensive plain dark chocolate.

I really wouldn’t recommend.

24 mars 2025
Avis spontané
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Réponse : Firetree Chocolate

We're sorry you found this to be the case. The flavours in our chocolate that you speak of are what we call flavour/taste notes - similar to fine wine, so you should experience hints of caramel, red fruit, raspberry, rich cocoa and soft lemon...

The good news is that the only way to hone your ability to detect these taste notes is to eat more chocolate!

Noté 5 sur 5 étoiles

Quick delivery

Quick delivery, great taste. The richest creamiest 100% I've tried so far.

17 mars 2025
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Réponse : Firetree Chocolate

We're glad you received your 100% cocoa as quick and efficiently as possible. We never fail to be amazed that these bars contain just cocoa mass, as they taste so naturally sweet and creamy. From great beans, come great flavour, after all, and we hope to continue to be the richest, creamiest 100% you'll ever try.

Noté 5 sur 5 étoiles

Very Fine Chocolate

The Solomon Islands 40% and the Phillippines 50% are amongst the best I've tasted. I admit to finishing the milk chocolate in one evening, couldn't help it, and the dark milk was the best I've tasted - the only dark milk chocolate I've been happy with. It won't be easy to make the remaining 4 bars last 😃

20 mars 2025
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Réponse : Firetree Chocolate

What a great review of two of the latest additions to our volcanic chocolate range! We are glad you enjoy both these bars and both are very special to us. We wish you luck with the remaining 4 bars. And if it helps, we think that self-restraint is over-rated...

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