Either when you call in or contact by phone how professional the staff are,they go out of the way to help and support you.its the friendly faces and how you are treated, from the way they explain thi... Voir plus
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Lisez les avis des autres
First Tech CU has transformed by day to day banking - I have commenced using Budget account this year - and it is an amazing service to support household budgeting planning and year 2 I have swit... Voir plus
L'entreprise a répondu
i switched my aib loan accounts to first-tech because the welcome interest rate was way cheaper compared to my existing AIB loan. the switch was very easy. The team was very responsive over emails and... Voir plus
L'entreprise a répondu
Never any issues. Whenever I have enquired about services (twice now) they have been so friendly and helpful. Absolute pleasure to contact and deal with. Highly recommend. I cannot remember the mo... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
First Tech Credit Union is the dedicated credit union for employees working in the Information, Communications and Technology (ICT) sector in Ireland. First Tech was established in 1961 and was originally called the Civil Service Credit Union and later became the Telecom Eireann employees credit union and then ESCCU. It was renamed First Tech Credit Union in 2020. Key member benefits include competitive rates on personal loans, various savings options and insurance benefits at no extra cost. Members can borrow up to €120,000* and the maximum savings threshold for individual members is €100,000. (*Terms and Conditions apply). First Tech Credit Union is member-owned and not-for-profit with all profits being returned to members in the form of reduced fees, lower loan rates and attractive dividends. It is overseen by a volunteer Board of Directors. In recent years, First Tech has built strong relationships with many companies across the ICT sector, from multi-nationals to SMEs. First Tech works with these companies and their employees to provide information and advice on First Tech’s products and services. These members value the personal and trustworthy service First Tech provides on a daily basis. First Tech Credit Union is regulated by the Central Bank of Ireland.
Coordonnées de contact
55 Dawson St, D02 X449, Dublin, Irlande
- 01 6427900
- info@firsttech.ie
- www.firsttech.ie
4,8
Excellent
125 avis
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A répondu à 50 % de ses avis négatifs
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Loan process
Online application ok found it hard to up load documents
Disappointed to have to ring to sort out loan payments as money not been transferred across and loan showed in arrears. Worried this will affect my credit rating.
Staff very helpfully and nice to deal with
19 février 2026
Réponse de First Tech Credit Union
Hi Fidelma,
Many thanks for taking the time to share your feedback with us. We apologise for the error in setting up your loan payment and we fixed it immediately you contacted us. Just to confirm that this will not affect your credit rating. Thanks also for your comments about our staff. We’re delighted to hear that. FTCU
Réponse de First Tech Credit Union
Hi Gaye, thanks for sharing that.
Love how Easy the website is to use
Love how Easy the website is to use
And staff are so polite when you need to call them
24 mars 2026
Réponse de First Tech Credit Union
Hi Lorraine, that's great to hear and many thanks for sharing that.
So fast and easy to apply for a loan
So fast and easy to apply for a loan. Loan was in my bank account on same day
2 décembre 2025
Réponse de First Tech Credit Union
Hi Yvonne, we're delighted to hear that you had a good experience applying for a loan with us. Thanks for sharing that
Extremely helpful and easy to work with
Very strong both in terms of online access and person to person support.
14 janvier 2026
Réponse de First Tech Credit Union
Hi Jonathan, that's great to hear. Many thanks for that feedback.
Friendly and was to deal with,.helpful…
Friendly voice and was easy to deal with any questions. and offer advice there and then
16 avril 2026
Réponse de First Tech Credit Union
Hi Patrick, thanks for sharing that and for giving us the 5 star review.
Réponse de First Tech Credit Union
Hi David, many thanks for that review
Always a great experience woth 1st tech
21 avril 2026
Réponse de First Tech Credit Union
Thanks Ustane. Great to hear that.
First tech was there for me when I…
First tech was there for me when I really needed them & I really appreciate that
21 avril 2026
Réponse de First Tech Credit Union
Hi Gerard, we're glad we were there when you needed us. Thanks for sharing that
Helpful staff no matter who you speak…
Helpful staff no matter who you speak to, they will always try to help no matter the situation unlike a standard bank. I would recommend them to anyone.
21 avril 2026
Réponse de First Tech Credit Union
Hi Anthony, that's great to hear. Thanks for sharing that.
Always so helpful when things are…
Always so helpful when things are happening beyond my control
10 avril 2026
Réponse de First Tech Credit Union
Hi David, many thanks for those comments and for the 5 star review.
Staff are friendly and so helpful
18 avril 2026
Réponse de First Tech Credit Union
Hi Bernadette, that's great to hear. Many thanks
I fodifferace when you become a pensionerund getting a loan the worst…
I found getting a loan the worst experience and felt it was because I had retired I had plenty of assets to cover loan and no face to face also asked for things to be sent in pdf file
I have coffee with retirees for eir and alot have found it not as assemble as the banks who offer lower interest rates . I find the counter staff amazing amazing the credit union was set up for people to stop them going to money lenders and now the y can't use common sense and be there especially for people like me who are almost 40years in one and whre my mother volunteered for years in Harold's Cross credit union
8 octobre 2025
Réponse de First Tech Credit Union
Hi Helen,
Thank you for taking the time to share your feedback with us.
We are sorry that the interaction did not meet your expectations, and we value the feedback you have provided as it helps us improve the service we offer to members.
We do think that our loan rates are very competitive versus the banks and that we offer a more personal touch. However, we take on board your feedback and we thank you again for sharing your experience.
FTCU
Not afraid to apply foe a loan
Not afraid to apply foe a loan. Made easy
Not any particular date but each time since I joined.
The budget account takes away all the pressure. Staff sre excellent
15 avril 2025
Réponse de First Tech Credit Union
Hi Nora, thanks so much for your positive feedback
Application made so easy.
I can complete all of my queries from my sittingroom. I made my request for loan which was approved on a few days and the amount requested was in my bank account immediately. Ease of application plus sped of approval and delivery was excellent.
1 février 2026
Réponse de First Tech Credit Union
Thank you for your kind feedback.
Réponse de First Tech Credit Union
Thank you for your kind words. Much appreciated.
Réponse de First Tech Credit Union
Many thanks for the positive review
I Highly recommend First Tech …better than any bank
I am in this credit union all my life it is better than any bank I would highly recommend First Tech Credit union
Ray Halpin
15 avril 2026
Réponse de First Tech Credit Union
Hi Ray, thanks so much for your kind words about First Tech.
Réponse de First Tech Credit Union
Thanks Danny, we're delighted you've had a good experience with us
For me the walk in service to the CU is…
For me the walk in service to the CU is a must,,Service and Knowledge of staff is good, When phoning speed of answer and dealing with the agent has always been a good experience,,,I’ve included a date in March but might not be exact date,,
9 mars 2026
Réponse de First Tech Credit Union
Thank you so much for your kind review. We are always delighted to meet our members face-to-face.
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