Customer Service was fast and efficient whenever I ask for information or have a problem with my accounts. Layloni was very fast and helpful in resolving my problem this time. Thanks to the staff th... Voir plus
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Lisez les avis des autres
We had questions about a loan we had applied for online. Jessie Garcia made a call & resolved all issues & instructed us on what was needed to finish the process. Very friendly, professional & also in... Voir plus
L'entreprise a répondu
Thank you Juan Diaz for your great help today. He was professional, kind, attentive and patient. He answered all questions and explained everything with detail, in a manner we understood. Exceptional... Voir plus
L'entreprise a répondu
Juan Diaz at Keizer branch is always so helpful. He takes his time and reviews your accounts to see if there are any benefits you are not using to get the maximum out of your banking. Excellent servi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Caisse de crédit fédérale
- aussi dans
- Coopérative de crédit
- Institution financière
- Planificateur financier
- Prêteur hypothécaire
- Société de crédit et de prêt automobile
À propos de First Tech - Keizer Station
Écrit par l'entreprise
Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?
- One of the largest credit unions in the country
- Money.com’s Best Credit Unions for three years running (2022-2024)
- 2022 American Banker Best Customer Experience (4th in the nation)
- A CNN Best Home Improvement Loan pick for fast funding (February 2024)
- Best Health Savings Accounts by Forbes (February 2024)
- Best Small Personal Loans for fast funding by CNN (February 2024)
Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.
Make an appointment
About us
Community commitment
Contact
Coordonnées de contact
6015 Ulali Drive, 97303, Keizer, OR, Etats-Unis
- +1 855-855-8805
4,8
Excellent
43 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Customer Service was fast and efficient.
Customer Service was fast and efficient whenever I ask for information or have a problem with my accounts. Layloni was very fast and helpful in resolving my problem this time. Thanks to the staff that researches and answers these problems.
25 septembre 2026
Avis spontané
Very efficient interaction
I requested assistance through chat and the representative, Justin, was efficient and saved me a lot of time, instead of having to go to a physical location. Great experience.
28 août 2026
Avis spontané
Good recommendation for account change options
Matthew was able to recommend a change to my CD's to earn a few more interest points and was very helpful with his explanation os the process.
10 août 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Jose did an excellent job of presenting…
Jose did an excellent job of presenting information that actually didn't end up in our favor. Jose delivered it in a way that was professional, friendly, and with empathy. This is a hard balance to maintain in customer service and I believe Jose exceeded excellent customer service. Please have him train others. Thank you!
30 juin 2026
Avis spontané
Réponse de First Tech - Keizer Station
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
Jessie has been awesome
Jessie has been awesome, he has helped me immediately instead of waiting an hour.
27 juin 2026
Avis spontané
Réponse de First Tech - Keizer Station
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Réponse de First Tech - Keizer Station
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
Newly weds helped!
Came in needing a lot of help and Jessie got us everything we asked for done and more! Extremely helpful! Looking forward to working with him and this bank in the future.
12 juin 2026
Avis spontané
Réponse de First Tech - Keizer Station
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
The service is great and the…
The service is great and the representative was knowledgeable and very nice.
22 mai 2026
Réponse de First Tech - Keizer Station
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
Juan Diaz was exceptional in his…
Juan Diaz was exceptional in his assistance and personable attitude and the thoroughness with which he walked me through to a happy conclusion.
18 mars 2026
Avis spontané
Réponse de First Tech - Keizer Station
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
They always seem to figure it out
They always seem to figure it out, the State St branch is not as good as the Keizer Branch. State St is more stuffed shirt kind of attitude and just not as welcoming as the Keizer Branch.
31 mars 2026
Avis spontané
Réponse de First Tech - Keizer Station
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Juan Diaz is great to work with!
Juan Diaz is great to work with! Courteous, professional and happy to serve.
31 mars 2026
Avis spontané
Réponse de First Tech - Keizer Station
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Juan Diaz at Keizer branch
Juan Diaz at Keizer branch is always so helpful. He takes his time and reviews your accounts to see if there are any benefits you are not using to get the maximum out of your banking. Excellent service every time
19 mars 2026
Avis spontané
Réponse de First Tech - Keizer Station
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
Réponse de First Tech - Keizer Station
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Réponse de First Tech - Keizer Station
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Thank you Juan Diaz for your great help…
Thank you Juan Diaz for your great help today. He was professional, kind, attentive and patient. He answered all questions and explained everything with detail, in a manner we understood. Exceptional service, thank you for going above and beyond.
5 février 2026
Avis spontané
Réponse de First Tech - Keizer Station
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Everyone wants to go where they know your name
In all my years I have never had bankers sit down and help me like I've had with Juan and A.J. Huy. They made me feel like family and personally helped me with my tech mistakes. The premier account is fantastic, rates are very good, and I can talk to A.J. when I have questions or needs. My wife and I are currently working with Ryan Johnson on moving one of our IRA to a Addison Financial account. We are older people who are not very "tech" savvy but everyone has shown us patience and help.
19 avril 2025
Avis spontané
Réponse de First Tech - Keizer Station
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Kyle was super helpful so that my Niece…
Kyle was super helpful so that my Niece could get a replacement card. We were in and out in no time and we felt appreciated! Good staff
31 octobre 2025
Avis spontané
Réponse de First Tech - Keizer Station
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Réponse de First Tech - Keizer Station
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Great Customer Service
Tahzeen was very helpful in helping us get our business account set up. Tahzeen was patient and was always there to answer any questions that we had and we had a lot of questions!
23 septembre 2025
Avis spontané
Réponse de First Tech - Keizer Station
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
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