I learned about a new cash option (ATM limit increases) and my savings account APR was upgraded. Purvi Sharma helped me out and did an excellent job of making me feel welcomed and knowledgeable about... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
I called First tech when an automated mortgage payment didn’t transact. Purvi Sharma provided exceptional service, not only did she help troubleshoot the problem and offered possible solution, she als... Voir plus
I recently met with Samuel to open a Premier account. He was patient, helpful, and informative when answering my questions. He took swift action to open the account and also brought up important point... Voir plus
L'entreprise a répondu
Yogeeta Prabhu Ajgaonkar was super helpful with me setting up my first account, and with fixing my debit card! I highly recommend her and First Tech for the knowledge and skill.
L'entreprise a répondu
À propos de l'entreprise
- Caisse de crédit fédérale
- aussi dans
- Coopérative de crédit
- Institution financière
- Planificateur financier
- Prêteur hypothécaire
- Société de crédit et de prêt automobile
À propos de First Tech - Kirkland Urban
Écrit par l'entreprise
Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?
- One of the largest credit unions in the country
- Money.com’s Best Credit Unions for three years running (2022-2024)
- 2022 American Banker Best Customer Experience (4th in the nation)
- A CNN Best Home Improvement Loan pick for fast funding (February 2024)
- Best Health Savings Accounts by Forbes (February 2024)
- Best Small Personal Loans for fast funding by CNN (February 2024)
Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.
Make an appointment
About us
Community commitment
Contact
Coordonnées de contact
400 Urban Plaza, 98033, Kirkland, WA, Etats-Unis
- +1 855-855-8805
4,5
Excellent
27 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Purvi Sharma is very good
I learned about a new cash option (ATM limit increases) and my savings account APR was upgraded. Purvi Sharma helped me out and did an excellent job of making me feel welcomed and knowledgeable about the changes happening to my accounts.
22 septembre 2026
Avis spontané
I called First tech when an automated…
I called First tech when an automated mortgage payment didn’t transact. Purvi Sharma provided exceptional service, not only did she help troubleshoot the problem and offered possible solution, she also went the extra mile to recommend ways to save with the rewards savings account. My only suggestion is that First tech offer automated mortgage payments using the Bilt Card, BofA has this capability but First Tech doesn’t seem to have that option. It would be great if you had comparable solutions.
15 septembre 2026
Avis spontané
Purvi was very helpful and friendly.
1 septembre 2026
Avis spontané
Courteous and professional
Purvi Sharma was courteous and professional. I recommend working with her.
14 août 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
I had a great experience working with…
I had a great experience working with Austin. He went over and beyond to help me with online transaction over the phone. He provided great service! Keep up
23 juillet 2026
Avis spontané
Réponse de First Tech - Kirkland Urban
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
I have not received my credit card's
I have not received my credit card's, and you keep sending me ways to use them.
13 juin 2026
Réponse de First Tech - Kirkland Urban
We’re sorry to hear about your experience, jack. We appreciate your feedback and have shared it with our team.
Austin was knowledgeable and did a…
Austin was knowledgeable and did a great job helping with banking services
4 juin 2026
Avis spontané
Réponse de First Tech - Kirkland Urban
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Great first interaction and clear guidance
Krishna made a strong impression in our very first interaction as my assigned banking representative at First Tech. She explained complex banking details in a simple and clear manner, making the process easy to understand. I appreciate her approachable style and look forward to working with her for all my banking needs.
11 mai 2026
Avis spontané
Réponse de First Tech - Kirkland Urban
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
La ayuda y la gran amabilidad de Austin…
La ayuda y la gran amabilidad de Austin y Deivid. Es tan gratificante llegar a un lugar donde el servicio al cliente es espectacular. 100% feliz
6 avril 2026
Avis spontané
Réponse de First Tech - Kirkland Urban
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
I love First Tech
Austin was fantastic! A great help when it came to my finances and so polite and efficient. I could not recommend this place more. Ten stars!
11 mars 2026
Avis spontané
Réponse de First Tech - Kirkland Urban
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Austin and the rest of the employees at…
Austin and the rest of the employees at the Kirkland, Washington bank branch were extremely professional, fast, friendly, and efficient. Thank you.
23 février 2026
Avis spontané
Réponse de First Tech - Kirkland Urban
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Very helpful and both David and Austin…
Very helpful and both David and Austin went over and above to help me. Great bank with very helpful staff.
18 février 2026
Avis spontané
Réponse de First Tech - Kirkland Urban
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Superb service
Excellent service when dealing with setting a transfer to another first tech customer.
13 février 2026
Avis spontané
Réponse de First Tech - Kirkland Urban
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Francis was very helpful and patient
Francis was very helpful and patient. Took time to explain my options and dealt with my immediate issues.
I felt valued as a customer.
The Kirkland branch is awesome
31 janvier 2026
Avis spontané
Réponse de First Tech - Kirkland Urban
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Great Experience with Opening a Premier Account
I recently met with Samuel to open a Premier account. He was patient, helpful, and informative when answering my questions. He took swift action to open the account and also brought up important points I hadn’t considered, which I really appreciated.
28 juillet 2025
Avis spontané
Réponse de First Tech - Kirkland Urban
Your support means everything to us! Thank you for sharing.
Debit card printed
I came to have a debit card printed out since I didn’t receive mine in the mail. I was able to speak with Mona right away and she was able to help me out to get everything I needed! It took about 30 minutes overall from the time I walked in, super easy
24 juillet 2025
Avis spontané
Réponse de First Tech - Kirkland Urban
Thank you for trusting us! 🚀
Kirkland downtown
Marco, who normally works at the Sammamish location was awesome. Friendly, funny, and very professional. Will be back.
2 juillet 2025
Avis spontané
Réponse de First Tech - Kirkland Urban
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Yogeeta was wonderful in working with…
Yogeeta was wonderful in working with us to get our documents notarized. Her focus on simplifying the experience and making it as frictionless as possible was much appreciated. Thank you! Bart and Harini
14 juin 2025
Avis spontané
Réponse de First Tech - Kirkland Urban
Thank you for trusting us! 🚀
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