First Tech - Premier Rewards Banking Avis 

We trust First Tech with our life savings. A major factor in the trust is having trusted human representatives instead of only automated systems and AI.
I especially want to thank Christopher J Ray who is our trusted representative who when we need consultation, makes himself available in person, phone and email and also advises us on changes in our accounts watching out for our best interest. Thanks Christopher for being all that we expect from a trusted representative!

Chris Ray is both professional and flexible when I need it. He obviosuly reviews my accounts prior to meeting, which make appointments and discussions focused and useful. The staff at the Tanasbourne branch are great. I look forward to continuing to work with Chris and the Tanasbourne team!

Our First Tech Representative, Drew, assisted us with opening our new reward savings accounts. We are so glad that we had this experience today with one of the most patient and helpful Customer Service Representatives, we have ever had. We have always been very happy with the technical service we receive from First Tech and today has proven again well deserved credit for excellent service! Thanks to Drew, today’s experience was a happy and successful one for us!

Hashim Hunaidi at the Cornell branch of First Tech provided me with prompt, concise, and knowledgeable assistance to manage my investments. He is always friendly and respectful and I enjoy working with him.

Professional, clear explanations, completely understands my needs.

Christopher is easy to talk to and answered all the questions I had. He also was pro-active in seeking out policies with my best financial interest in mind.

My only regret is that I didn’t make an appointment with Ranu sooner! Get Ranu on your team as soon as possible to get the most out of your money. I left our meeting feeling confident and informed about my financial options and grateful to have met such a fantastic new advisor.

We received a letter regarding one of our accounts. The notice indicated that the action we had requested regarding that account had not been done. We contacted Hashim Hunaidi to look into the situation as there seemed to be a problem. He replied the following day that the notice had been automatically generated and we should not have received the letter. He confirmed that the action on the account had been completed and everything is okay. dm

Shari, customer service, was able to understand my concern regarding issues with my lack of dividends.
She submitted a review followed through and issue resolved in two days.
It was a pleasure to have an actual live person to work with and follow up with me. -
Input: Representatives need to slow done when talking to customers, it is very hard to grasp everything they are sharing when talking too fast.

Benny is always available to answer my questions and address any concerns. He keeps me informed about investment opportunities that may interest me and provides attentive, knowledgeable support to several members of my family. I truly enjoy working with him.

The level of responsive personal service as exemplified by Hashim Hunaidi

We have been FirstTech customers since 1980 (46 years) and have always had good experiences with them. Recently we have been working with Christopher Ray who is one of the Premier Financial Representatives. He is very pleasant to work with and has provided excellent support for setting up CDs for us and explaining NCUA insurance coverage for complex situations involving multiple accounts including a Revocable Living Trust, even providing a clear graphic to explain the NCUA coverage rules. We look forward to working with Christopher in the future.

Just another shout out for the A team at First Tech.
Thank you to Darnell M. to at the Nimbus branch.
Thank you to Kristina R. at the corporate location.
Thank you to Ed R. in Fort Collins Colorado.
Banking at its finest is greatly appreciated.

Scott F

Emilee Gutierrez is fantastic to work with! She is very responsive and knowledgeable, answering ally questions on timely manner.
I would highly recommend her as your private banker.

Christopher was very knowledgeable and personable. We were able to complete our transaction with confidence and he was able to support other questions and concerns we had.

First Tech has consistently provided my wife and I top quality financial services with no hassles or bait and switch. Vantana Cornick has always been available to help us with more complicated issues and questions in an informed, fast, professional manner. We've been banking there for over 2 decades and are glad to give them our business

I worked with Mitzi and she was SO helpful and kind. She walked me through setting up a new account and couldn’t have done it without her guidance and expertise. Thank you!