First Vehicle Leasing Avis 

827
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

First Vehicle Leasing are an exceptional company. The service I received from the whole team was fantastic. Highly professional, courteous and polite throughout the process. I started my searc... Voir plus

Noté 5 sur 5 étoiles

Prompt service. Good and transparent pricing. Available on phone during waiting period for vehicle to answer any queries and adjust delivery date. Vehicle arrived on the day booked in. All good experi... Voir plus

Noté 5 sur 5 étoiles

The service was excellent. I had a major problem with the car itself upon delivery, but in fairness it was taken away and brought back sorted within 24 hours.

Noté 5 sur 5 étoiles

Great service - easy, and speedy from the first contact to the delivery of the car. We have a great car at a really good price. Ruth, who we dealt with was delightful- knowledgeable and efficient.

À propos de l'entreprise

  1. Service de location
  2. Service de leasing automobile

À propos de First Vehicle Leasing

Écrit par l'entreprise

With over 20 years experience - whether it's for business or personal use, we will tailor a low cost and flexible car leasing package that is just right for you and your budget!

We've made a cheap car lease easy and accessible to everyone, visit our web site and see for yourself just how competitive we are.
Our budget-based search facility makes hunting down the most competitive lease deals simply child's play - just select your budget price-range and there you have it - you won't find a better price anywhere! And you can get a direct price by using our instant quotation facility - nothing could be simpler.

Visit us today at First Vehicle Leasing and find out for yourself why we are first... or call us for free on 0333 222 3296 today.

Best UK Car Leasing Deals for Personal and Business contracts

Écrit par l'entreprise

Promise 1: The best deal.
A great deal. We negotiate with manufacturers and dealers daily to secure vehicles at prices others simply can't match. Try us.
Promise 2: The best service.
We know cars, and we have a large team of experts at the end of the phone ready to help you, with an average of over ten years of experience.
Promise 3: No sales pressure.
We recognise that an enquiry is just that. It is not an invitation to harass you with phone calls or 'buy now' emails. We don't need to push people into doing business with us. We have been in business since 1999 because we respect our customers' privacy.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

827 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 92 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(827)

213 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Awful

Awful. Customer service and general management of lease was awful. Mislead and had to chase constantly for an update. I was mislead to believe car would arrive within desired time frame to hear 4 weeks after this date they didnt know where the car was, contrary to initial information they gave me. I ended up cancelling lease and went with a different company that was amazing and complete opposite!
I would not recommend. Caused a lot of hassle, stress and loss in wages.

10 janvier 2026
Avis spontané
Logo de First Vehicle Leasing

Réponse de First Vehicle Leasing

Hi Rachael

I'm really sorry you had a bad experience with us. I can see that we were badly let down by our supplier who initially told us the car was in stock, then that it would arrive before the end of December, then could not give us any information at one point. Despite the fact we were passing on this information to you as we got it, I completely understand how how frustrating and annoying this must have been.

I apologise things did not go as they should and we are reviewing our relationship with this supplier given how they let us down in this instance.

Should you want to discuss this further, please get in touch - crm@fvl.co.uk

Duncan

Noté 4 sur 5 étoiles

Consistency is Key

I have now transferred my small fleet across to FVL and have worked with Chris Peart for each vehicle.
Having the same contact is a key positive. Chris understands our requirements and maintains contact throughout the process.

17 décembre 2025
Noté 4 sur 5 étoiles

Very good customer relations

Very good customer relations, only disappointed with not having any car mats and I was told the car had heated front seats which it didn’t have, spoke to a kind lady today and she was going to pass it onto my representative,
Otherwise all good and always kept me informed
Mohammed Lorgat

24 décembre 2025
Noté 5 sur 5 étoiles

Cannot beat it

Absolutely first class service particularly from Ruth and Leeanne.
Faultless process, superb support and clear professional guidance. 100% fantastic

25 décembre 2025
Noté 5 sur 5 étoiles

Very efficient service

Very efficient service. No delays in finding the right car, helping through the finance application and delivery of car. Excellent

13 décembre 2025
Noté 5 sur 5 étoiles

Chris was super helpful at all stages…

Chris was super helpful at all stages of my leasing. This is now my second car through FVL, and he helped arrange the original lease, and my latest one so I got the car I wanted at a good price and with flexibility which was much appreciated. I'll be back again!

8 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

The car i wanted in the exact…

The car i wanted in the exact specifications for the price I wanted to pay, delivered to my front door exactly when I wanted it. Really helpful team on the phone and answered all my questions promptly.
Excellent service from my first inquiry to the car being delivered. Wonderful.

4 décembre 2025
Noté 5 sur 5 étoiles

4th times a charm

This is the 4th time using FVL and could not be happier. They have a great selection of vehicles and good prices. The website makes it easy to customise the deal and the communication is great. Very polite informative people who couldn’t do enough for you.

5 décembre 2025
Avis spontané

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