Auf keinen Fall zu empfehlen! Kundenbetreuung existiert nur auf Papier. Wochenlang wurden meine Zahlungen nicht korrekt bearbeitet, erhebliche Kosten und Stress gehabt. Habe täglich versucht jemanden... Voir plus
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Lisez les avis des autres
Anscheinend kommt es hier häufiger vor, dass bei zweiten bzw. dritten Abbuchungen der falsche Verwendungszweck eingetragen oder auch mal der komplett falsche Händler im Verwendungszweck steht. Nachd... Voir plus
Charlotte was absolutely incredible. We’ve just started running our first business and she was so helpful and patient with us. She explained everything in a simple and understandable way and made the... Voir plus
L'entreprise a répondu
Exceptional service from David. I arranged a visit to see if I could save on my card charges. David went through all the information explaining everything in detail, he worked out he could save me 50%... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Clover is a unified payment and POS solution provider backed by Fiserv. Clover offers everything from pure acquiring through to custom designed hardware to create a frictionless experience for businesses and their customers across all channels, be they mobile wallets to online transactions and phone-based orders. Clover’s open commerce platform is designed to integrate with legacy systems and existing workflow, which is why so many businesses globally have put Clover at the heart of their business.
Coordonnées de contact
Royaume-Uni
- www.fiserv.com
2,1
Bas
1 k avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great experience with Jamie
Great experience with Jamie
Great experience with Jamie! He knows he’s stuff! no pressure and he explained the process very clearly. Highly recommend.
5 juin 2023
Avis spontané
Réponse : Fiserv in EMEA
Hello Ryan,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Jamie.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Exceptional service from David
Exceptional service from David. I arranged a visit to see if I could save on my card charges. David went through all the information explaining everything in detail, he worked out he could save me 50% on average on my bills. I was very happy with everything and signed up. David arranged to come back in person himself to set up the new machine with me and my staff. This was extremely helpful, and a huge benefit. Great service
28 juin 2023
Avis spontané
Réponse : Fiserv in EMEA
Hello Shelly,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto David.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Great experience all round with Jamie
Great experience all round with Jamie! He really knows he’s stuff! There was no pressure and he explained the process very clearly. Highly recommend.
14 avril 2023
Avis spontané
Réponse : Fiserv in EMEA
Hello Craig,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Jamie.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Had a terrible experience I would never…
Had a terrible experience I would never recommend to anyone use it they never solve my problems since I complain many times all they do just ignore
16 juin 2023
Avis spontané
Réponse : Fiserv in EMEA
Hi Sanjeev,
We're sorry to read your review and hear that you have had issues. We try to ensure the best level of service to all our clients and can only apologise that you have not received this from us.
This has been escalated to the relevant department who will be in contact as soon as possible.
The Clover UK Team
I have to that steve is absolutely…
I have to that steve is absolutely brilliant, he is so helpful and helpd me with any tech issues immediately. If i could give more stars then I would happily.
Kelly
12 juin 2023
Avis spontané
Réponse : Fiserv in EMEA
Hello Kelly,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Steve.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Good customer service
I would like to thank Adam Clayton for assisting us in getting the card machine and providing answer to our queries. Adam was very helpful. I am happy with the service.
12 mai 2023
Avis spontané
Réponse : Fiserv in EMEA
Hello Deepak,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Adam.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Cheap rates great machine and the rep…
Cheap rates great machine and the rep made joining up so easy
1 juin 2023
Avis spontané
Réponse : Fiserv in EMEA
Hello Corey Gibbs,
Thank you for taking the time to write your five-star review. We are so happy to hear you are pleased with our excellent service.
Thank you for choosing Clover UK.
Réponse : Fiserv in EMEA
Hello Sam
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Robbie,
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Excellent service…
Excellent service from initial enquiry right up to over a year into the contract Julie is always there to help if there are any problems.
6 juin 2023
Avis spontané
Réponse : Fiserv in EMEA
Hello Dave,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Julie,
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Réponse : Fiserv in EMEA
Hello Church Rd Garage,
Thank you for taking the time to write your five-star review. We are so happy to hear you are pleased with our excellent service.
Thank you for choosing Clover UK.
Ask to close my account many times but…
Ask to close my account many times but nothing works , always some different number for different department and then telling me cant find my account ! still charging me even i do not use their service anymore !! avoid , cant get rid of them , don't fall for a trap !
5 juin 2023
Avis spontané
Réponse : Fiserv in EMEA
Hi Tomas,
We're sorry to read your review and hear that you have had issues. We try to ensure the best level of service to all our clients and can only apologise that you have not received this from us.
We would like to be able to investigate the issues that you have had and understand what has happened here. Please can you provide a merchant number and/or contact details in order for us to investigate.
We hope to hear from you soon,
The Clover EU Team
Very efficient customer service
Very efficient customer service Julie was very friendly professional and sorted my enquiry in a prompt manner
1 juin 2023
Avis spontané
Réponse : Fiserv in EMEA
Hello Mohamed,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Julie.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Good communication
Good communication, very helpful in all areas.
One point to make easy to get hold of if there was a problem.
31 mai 2023
Avis spontané
Réponse : Fiserv in EMEA
Hello Susan,
Thank you for taking the time to write your five-star review. We are so happy to hear you are pleased with our excellent service.
Thank you for choosing Clover UK.
Very helpful
Very helpful, smooth process and fairly speedy. Great machines, very happy
18 mai 2023
Avis spontané
Réponse : Fiserv in EMEA
Hello Nicola,
Thank you for taking the time to write your five-star review. We are so happy to hear you are pleased with our excellent service.
Thank you for choosing Clover UK.
Ripping us off
We asked in December 2019 to cancel paper statements and not charge us a monthly fee. We have called and checked multiple times over this period. Now, almost 4 years on, the case is not resolved - they continue to charge us for something we dont want and something thats bad for the environment. They have a big focus on long contracts (24 months, longer than their competitors). I suspect this is deliberate given how terrible their customer support is. I wish we had just used Stripe
25 mai 2023
Avis spontané
Réponse : Fiserv in EMEA
Hi D Collins,
We're sorry to read your review and hear that you have had issues. We try to ensure the best level of service to all our clients and can only apologise that you have not received this from us.
We would like to be able to investigate the issues that you have had and understand what has happened here. Please can you provide a merchant number and/or contact details in order for us to investigate.
We hope to hear from you soon,
The Clover EU Team
Maria is absolutely amazing
Maria is absolutely amazing. She dealt with our changeover from another company seamlessly and has gone above and beyond every step of the way. After having a nightmare experience previously I can’t recommend Maria and this company highly enough!
19 mai 2023
Avis spontané
Réponse : Fiserv in EMEA
Hello Lesley,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Maria.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Réponse : Fiserv in EMEA
Hello Gerard,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Mr Parker.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
AVOID SHOCKING CUSTOMER SERVICE
AVOID Applied for a card machine and whilst making the application they were very attentive. We were turned down BUT no one let us know this, no reason given despite me asking!! Shocking customer service but OK while they think they've got the sale AVOID 😡
11 mai 2023
Réponse : Fiserv in EMEA
Hi Debbie,
We're sorry to read your review and hear that you have had issues. We try to ensure the best level of service to all our clients and can only apologise that you have not received this from us.
We would like to be able to investigate the issues that you have had and understand what has happened here. Please can you provide a merchant number and/or contact details in order for us to investigate.
We hope to hear from you soon,
The Clover EU Team
The whole process was easy
The whole process was easy, Julie explained everything well and honest. She was so helpful. Highly recommend!
Top class
9 mai 2023
Avis spontané
Réponse : Fiserv in EMEA
Hello Darryl,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Julie.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK.
Great service
Great service, nice and helpful customer service. it took a litte to long to set up the account but the moment I sent all information and proofs I received card machine in couple of days.
3 mai 2023
Avis spontané
Réponse : Fiserv in EMEA
Hello Goska,
Thank you for taking the time to write your five-star review.
We are so happy to hear you are pleased with our excellent service.
Thank you for choosing Clover UK.
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