Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Purchased a second hand cross trainer with installation. Delivery was around 3-4 weeks as promised and it is working well. Very pleased with everything.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Delivery / Installation team turned up on time , immediately went to work and gave us nothing to worry about or make any decision over. ie. They knew what they were doing . The Machine I bought is... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered a cross trainer, Concept2 rower and a treadmill. All three were delivered when agreed by a really helpful group of three guys. Very pleased with the quality of the machinery. I bought previous... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I purchased two spinning bikes that turned out to be extremely rusty. Looking back, it makes sense why they refused to show me a video of the bikes before I made the payment. I was also told there wo... Voir plus

L'entreprise a répondu

À propos de l'entreprise


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

255 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 60 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(255)

36 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Once again perfect service

Once again perfect service from fit kit uk, really happy with the quality and customer service. I’ve been ordering from them since the first lockdown and they’ve never let me down in the best part of two years.

20 janvier 2022
Logo de FitKit UK

Réponse de FitKit UK

Thank you Ben, we really appreciate your feedback! Glad you are happy with your kit once again! :)

Noté 5 sur 5 étoiles

Great weights

Great weights. Excellent comms. Swift delivery. Recommending to my workout friends.

20 janvier 2022
Logo de FitKit UK

Réponse de FitKit UK

Thank you Angela, that's great to hear!

Noté 5 sur 5 étoiles

Ace all round.

Ace! Great guy delivered!

20 janvier 2022
Logo de FitKit UK

Réponse de FitKit UK

Hi Kate, thanks for leaving us a review! We hope you're enjoying your kit!!

Noté 5 sur 5 étoiles

Great bit of kit!

100kg worth of plates arrived on time in perfect condition. Thank you!

17 janvier 2022
Logo de FitKit UK

Réponse de FitKit UK

Amazing, thank you Jason! Glad you're happy.

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service. Super fast delivery and a high quality product. Highly reccommended. Would certainly buy again from fitkit uk 👍

5 janvier 2022
Logo de FitKit UK

Réponse de FitKit UK

Hi Sarah, thanks for leaving us a review! we're glad you enjoyed our service!

Noté 5 sur 5 étoiles

I was totally surprised about all…

I was totally surprised about all services! Very fast, very professional, very kind!
All over, thank you so much!

16 décembre 2021
Logo de FitKit UK

Réponse de FitKit UK

Thank you Daniel! We're so glad you were happy with it! Enjoy your new kit.

Noté 5 sur 5 étoiles

Ordered some 50kg ziva dumbells black…

Ordered some 50kg ziva dumbells black Friday, received a call from local depot saying they had the pallet ready Tuesday and arrived the next morning. Money well spent and a decent service

3 décembre 2021
Logo de FitKit UK

Réponse de FitKit UK

Hi James, thank you so much for leaving a review, so glad to hear you're happy with your dumbbells!

Noté 5 sur 5 étoiles

Prompt delivery

Prompt delivery, good communication and the item was exactly as described. I will absolutely use FitKit for later purchases!

3 décembre 2021
Logo de FitKit UK

Réponse de FitKit UK

Hi Lewis, thank you for taking the Time to leave us a review! We really appreciate it.

Noté 5 sur 5 étoiles

Recently purchased 2 bar bell sets…

Recently purchased 2 bar bell sets (with plates) for friend and myself. Great service, goods delivered within 48 hrs and I was even contacted with advice re a better product for less money! Win-win.. safely packaged, arrived as promised and no issues.

19 octobre 2021
Avis spontané
Logo de FitKit UK

Réponse de FitKit UK

Hi Rosemary,

Thank you very much for taking the time to leave us a review! We really do appreciate your feedback.

Kind Regards,
The FitKit Team.

Noté 1 sur 5 étoiles

Update letter before action sent to fitkit.uk. I have been informed by the court Clarke that I can claim online which is faster.so i antispate making the claim 14 Buyer beware poor attitude to custome

I purchased a life cycle from this company back in 10/02/2021 at a cost of £7,200.
An hour after their engineer assembled it I had
To call them back out as they didn’t assemble the crank arm correctly.

After a couple of weeks of use the bike failed to boot up
,reported to fit kit uk an engineer was booked to call via life fitness the visit failed as
Engineer
Could not fix the issue.
So another attempt a couple of weeks later also failed as wrong part was ordered…..
Life fitness agreed to replace the bike as they couldn’t address the fault.
Not Two months after install of new bike it fails again with same problems.
This company fitkit.uk refuses to reckonise the consumer act 1974.
My bike as now had 5 repairs.if it failed again its small claims for sure!
Purchase elsewhere if I were you.

I requested a refund from fit kit uk as
The bike is not fit for purpose,they informed me that they will not collect or refund the money…..
I have been in contact with trading standards and I’m currently waiting for a mediation third party to try and help ,other
wise I will be submitting a small claims against the company fit kit uk….
Really poor attitude from this company that’s all they want is your hard earned money….
Buyer beware…..

30 septembre 2021
Avis spontané
Logo de FitKit UK

Réponse de FitKit UK

Hi Peter, sorry to hear you are having issues with your bike. The bike was purchased on the 10/02/2021 and you requested a refund after 7 months of use due to the bike needing a repair. Whilst we could not agree to a refund over 7 months after purchase we advised that you are covered under full manufacturer’s warranty for 2 years from purchase however you refused to allow for a repair to take place.

I understand you have since agreed to allow the manufacturer to repair the bike.

I appreciate its not ideal when items require a repair as this disrupts your valuable exercise routine. Please do get in touch if you require any further assistance.

Regards

FitKit Team

Noté 5 sur 5 étoiles

Thanks FitKit! Good people!

I bought a pair of s/h Jordan dumbbells from fitkit, 8kg each. They looked well worn, but they are s/h! They were at a good price. They were packaged very securely. The delivery worked smoothly (unlike SportsDirect!). Thanks FitKit! Good people!

3 juin 2021
Avis spontané
Logo de FitKit UK

Réponse de FitKit UK

Hi Guy,

Thank you for taking time to give us feedback, we're glad to hear you're happy with your order!

Kind Regards
FitKit

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service. I ordered at 2pm and received my goods 9am next day. Goods were well packed and prices competitive. I couldn't ask for better and would definitely recommend Fitkit.uk.

14 avril 2021
Avis spontané
Logo de FitKit UK

Réponse de FitKit UK

Hi Jennifer,

Thanks for the feedback, glad to hear you're happy with the service provided.

Kind Regards
FitKit

Noté 5 sur 5 étoiles

Great service and fast delivery for my…

Great service and fast delivery for my new gym setup!

7 avril 2021
Avis spontané
Logo de FitKit UK

Réponse de FitKit UK

Hi Gareth,

Thank you for taking the time to give us feedback, we're glad to hear you're happy with our service.

Kind Regards
FitKit

Noté 5 sur 5 étoiles

Running machine

We have taken delivery of a running machine today. This was a really efficient service.
The installation team (James and Neil) were knowledgeable, efficient and friendly.
We would definitely recommend this company.

12 mars 2021
Avis spontané
Logo de FitKit UK

Réponse de FitKit UK

Hi Rosemary,

Thank you very much for taking the time to give us some feedback, it really helps us!

Kind Regards,
FitKit

Noté 5 sur 5 étoiles

Quality products with Quality service.

From the first contact by phone to the delivery, I have nothing but praise for the employees of FitKit UK. My order was for a fully assembled Life Fitness ICG8, ordered Monday 1200 hrs delivered Wednesday 1000hrs- hows that for service! Many Thanks - Highly recommended.

17 février 2021
Avis spontané
Logo de FitKit UK

Réponse de FitKit UK

Hi George,

Thanks for the feedback, enjoy your new kit!

Kind Regards
FitKit

Noté 5 sur 5 étoiles

Great service

Great service, ordered kit which said delivery date of a few weeks time. Order came within 2 days! Very impressed. Also item was cheaper than elsewhere. Very happy customer will use again.

16 février 2021
Avis spontané
Logo de FitKit UK

Réponse de FitKit UK

Hi,

Thank you for giving us feedback, we're glad to hear you're happy with our service.

Kind Regards
FitKit

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus