Great service - over the phone with the store, online when making the order, customer support over a query I had - speaking with a real person, and the equipment itself. Delivered on time next day by... Voir plus
Établissement
Changer d'établissementThe Snow Centre Trafford Way, Trafford Quays Leisure Village, M41 7JA Manchester, Cheshire, GB
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Lisez les avis des autres
I bought a new treadmill from this fitness store, and I am very happy. Lee was very responsive & knowledgeable, answered all my questions and helped me pick the right model for my home. Delivery was f... Voir plus
James and Lee very helpful and explained how each of the machines worked Delivery was promp, on time and handled with care and great communication. The two delivery drivers credit to the company we... Voir plus
Contacted Fitness Superstore today via their 'chat' service. James B from Manchester supported me through my purchases, offered advice and was incredibly helpful and patient. Prompt email trail, fol... Voir plus
À propos de l'entreprise
- Magasins d'appareils de fitness
- Service de fitness et nutrition
- Vente d'équipement de fitness en gros
- Vélo d'intérieur
- Magasin d'articles de sports
À propos de Fitness Superstore - Manchester
Écrit par l'entreprise
Founded in 1994, Fitness Superstore is the largest supplier of specialist Fitness Equipment in the UK. We have enhanced our position as the UK's largest retailer of specialist fitness equipment with an unrivalled range of import exclusives and leading high street fitness brands to choose from. Our sales staff are trained and experienced in the products we sell, ensuring we are able to offer you the best advice when purchasing your fitness equipment.
Visit our massive 175,000 sqft distribution centre in Northampton, packed with all of the latest fitness and gym equipment for you to try and take away, or call in to one of our other nationwide stores.
FIND A STORE
Fitness Superstore
Écrit par l'entreprise
- Next Day Delivery
- At Fitness Superstore, we offer a range of fast and flexible delivery options. For those who require express delivery we offer a genuine next day or nominated day service, including larger bulky items such as treadmills and even heavy weight sets.
- Never Beaten on Price
- At Fitness Superstore we pride ourselves on being able to offer our customers premium products at the best possible prices, which is why we will try our absolute best not be beaten on price. If you find the same like-for-like product offered at a lower price elsewhere prior to purchase, contact us by phone, email or LiveChat and we’ll do our best to match or beat the competitor's price for you.
- Stores Nationwide
- We’ve got showrooms across the UK where you can check our unrivalled product range. Try before you buy, browse at your leisure and get advice and expertise from our friendly staff.
Coordonnées de contact
The Snow Centre Trafford Way, Trafford Quays Leisure Village, M41 7JA, Manchester, Cheshire, Royaume-Uni
- 0161 820 5921
4,9
Excellent
204 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Fitness Superstore - Manchester
Dear Clare,
We're glad you found your experience helpful and informative. Thank you for your positive feedback; we appreciate it!
Kind Regards
Fitness Superstore Trust Pilot Team
The advice on suitability of equipment
The advice on suitability of equipment for our needs and training regime was first rate, really efficient ordering and delivery process from start to finish. Responsive and professional service throughout.
9 avril 2026
Réponse de Fitness Superstore - Manchester
Dear Nicholas,
We're happy to hear that you found our advice suitable for your needs and training. It's great that you experienced an efficient ordering and delivery process and responsive, professional service. Thank you for your positive feedback!
Kind Regards
Fitness Superstore Trust Pilot Team
Worth a visit to the Store
Great selection of products, easy to try out, helpful, non pushy sales staff and fair discount provided.
Good customer service from James.
Delivery expected next week, fingers crossed no issues
15 avril 2026
Avis spontané
Réponse de Fitness Superstore - Manchester
Dear Ravi Patel,
We're happy to hear that you found a great selection of products and helpful sales staff. We appreciate your positive feedback regarding the customer service you received. We hope your delivery arrives without issues next week.
Kind Regards
Fitness Superstore Trust Pilot Team
Well worth a visit
We visited the Manchester store on Saturday to find out more about rowing machines and treadmills to fit out a home gym. The store has lots of different kit at all price ranges to see (to get an idea for size!) and try. James was very helpful in guiding us towards the sort of equipment that would meet our needs and budget. Not pushy on the sales at all, we have now just bought the equipment he recommended. Great to be able to see and try this kit for real rather than just online as we would not have understood the different options anywhere near as much as having these explained.
11 avril 2026
Avis spontané
Réponse de Fitness Superstore - Manchester
Dear Iain,
We're happy to hear that you found our Manchester store helpful for your home gym needs. It's great you were able to explore the equipment and that our guidance met your expectations. Thank you for your purchase and sharing your positive experience!
Kind Regards
Fitness Superstore Trust Pilot Team
Dealt with James on both occasions
Dealt with James on both occasions. Seemed very knowledgeable with good advice. Also very personable.
Will definitely be a returning customer.
11 avril 2026
Avis spontané
Réponse de Fitness Superstore - Manchester
Dear Richard ,
We're happy to hear that you found our team member knowledgeable and personable! We appreciate your feedback and look forward to welcoming you back.
Kind Regards
Fitness Superstore Trust Pilot Team
The right kind of Service
Lee was excellent when I visited The Manchester store on Sunday after a I put a call in in the morning to do a bit of fact finding. The right kind of service, helpful, attentive, not trying to sell me a product but allowing me the space to consider the right product for me, all while dealing with a bunch of rowdy youths !Incline Trainer arriving tomorrow… good communication, Super Happy !
12 avril 2026
Avis spontané
Réponse de Fitness Superstore - Manchester
Dear Chris
We're happy to hear that you had such a positive experience during your visit. It's great to know that you felt supported and not pressured. We appreciate you mentioning the team member's attentiveness and patience. We hope you enjoy your new incline trainer!
Kind Regards
Fitness Superstore Trust Pilot Team
Very helpful staff
Great products on display, staff very welcoming and helpful had time to go through the products with us in great detail and even helped us with our purchase adding a nice discount thank you very much. Would highly recommend!
13 avril 2026
Avis spontané
Réponse de Fitness Superstore - Manchester
Dear Michael Dobson,
We're happy to hear that you found our products great and our staff welcoming. It's great that they were helpful and provided a discount. We appreciate your recommendation!
Kind Regards
Fitness Superstore Trust Pilot Team
Excellent service from James
Excellent service from James - super knowledgeable and helpful. A***
11 avril 2026
Avis spontané
Réponse de Fitness Superstore - Manchester
Dear Lawrence Willis,
We're glad you found our service excellent and our team member helpful and knowledgeable. Thank you for your positive feedback; we appreciate it!
Kind Regards
Fitness Superstore Trust Pilot Team
Great company to buy from
I recently ordered from Fitness Superstore and spoke with Lee from the Manchester team. Lee couldn’t have been more helpful and walked me through the various options available and provided helpful recommendations - I will be using fitness superstore again based on the quality of customer service
10 avril 2026
Avis spontané
Réponse de Fitness Superstore - Manchester
Dear Paddy Pringle,
We're happy to hear that you had such a positive experience with our Manchester team. We appreciate your kind words regarding the helpful support you received from Lee. Thank you for the feedback; we look forward to assisting you again in the future.
Kind Regards
Fitness Superstore Trust Pilot Team
Great advice and service from Lee.
8 avril 2026
Avis spontané
Réponse de Fitness Superstore - Manchester
Dear Mr Heap,
We're happy to hear that you received great advice and service. Thank you for your positive feedback; we appreciate it.
Kind Regards
Fitness Superstore Trust Pilot Team
Excellent Advice and customer Service
We visited the store on Bank Holiday Monday looking for a Treadmill that would be suitable for the whole family.
A big thankyou to Lee for your Advice and patience throughout the purchase.
Amazing customer service and we are looking forward to taking delivery of our new treadmill.
If you are considering a treadmill, or other fitness equipment, I would recommend visiting Lee at the Manchester store.
6 avril 2026
Avis spontané
Réponse de Fitness Superstore - Manchester
Dear Alistair,
We're happy to hear that you had a positive experience in our store. We appreciate the kind words regarding the advice and patience you received during your treadmill purchase from Lee. We're glad you found the customer service amazing and hope you enjoy your new treadmill. Thank you for your recommendation.
Kind Regards
Fitness Superstore Trust Pilot Team
Delivered quickly
Delivered quickly. And what a fantastic treadmill it is for the money. Everything and more that i expected. Would definitely recommend buying from this place. Very knowledgeable guys in store.
26 mars 2026
Réponse de Fitness Superstore - Manchester
Dear Greg,
We're happy to hear that you received your treadmill quickly and that it met your expectations! We appreciate your recommendation and are glad our team's knowledge was helpful to you. Thanks for the positive feedback!
Kind Regards
Fitness Superstore Trust Pilot Team
Dealt with James in Manchester…
Dealt with James in the Manchester store a few times and he has helped us build our at home gym over the last couple of years. We now use it daily and have recently popped in to buy an exercise bike. Would highly recommend their equipment and the service.
3 avril 2026
Avis spontané
Réponse de Fitness Superstore - Manchester
Dear Laura Pilkington,
We're happy to hear that you've had such positive experiences from James in our Manchester store. It's great to know that our equipment and service have supported your fitness journey. Thank you for your recommendation!
Kind Regards
Fitness Superstore Trust Pilot Team
Great service and great price
2 avril 2026
Avis spontané
Réponse de Fitness Superstore - Manchester
Dear Siab Afzal,
We're glad you had a great experience with our service and pricing. Thank you for your positive feedback; we appreciate it.
Kind Regards
Fitness Superstore Trust Pilot Team
James the store manager was very…
James the store manager was very helpful, the whole process was very smooth to order the equipment I wanted. Highly recommend.
30 mars 2026
Avis spontané
Réponse de Fitness Superstore - Manchester
Dear Curtis,
We're happy to hear that you had a smooth experience ordering your equipment. We appreciate your positive feedback and are glad that our store manager was helpful to you.
Kind Regards
Fitness Superstore Trust Pilot Team
Very helpful and attentive advice for…
Very helpful and attentive advice for my purchase.
29 mars 2026
Avis spontané
Réponse de Fitness Superstore - Manchester
Dear Guy,
We're happy to hear that our advice was helpful and attentive during your purchase. We appreciate your positive feedback and thank you!
Kind Regards
Fitness Superstore Trust Pilot Team
Treadmills that don’t break the bank
James was very helpful and explained everything for someone buying their first treadmill.
28 mars 2026
Avis spontané
Réponse de Fitness Superstore - Manchester
Dear Nicole Rivera,
We're happy to hear that the assistance provided by James was beneficial as you purchased your first treadmill. We appreciate you taking the time to share your feedback!
Kind Regards
Fitness Superstore Trust Pilot Team
Great service and excellent price
28 mars 2026
Avis spontané
Réponse de Fitness Superstore - Manchester
Dear valued customer,
We're glad you enjoyed your experience with us and appreciate your positive feedback regarding our service and pricing.
Kind Regards
Fitness Superstore Trust Pilot Team
Good sales person
Really helped us make up our mind about what cross trainer we wanted.James was really helpful!
28 mars 2026
Avis spontané
Réponse de Fitness Superstore - Manchester
Dear Phil Bragg,
We're happy to hear that we could assist you in choosing a cross trainer. We appreciate your positive feedback regarding the helpful assistance you received from James.
Kind Regards
Fitness Superstore Trust Pilot Team
Very knowledgeable.
Super informative. Details on features and warranties. Allowed to try different machines. Second treadmill from here. Recommended.
28 mars 2026
Avis spontané
Réponse de Fitness Superstore - Manchester
Dear Mr David Ellis,
We're happy to hear that you found our information helpful and appreciated the opportunity to try our machines. Thank you for your positive feedback and for being a repeat customer!
Kind Regards
Fitness Superstore Trust Pilot Team
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