FIYAH Jewellery Avis 

My ring has been “lost” in the post and delivered to the wrong address even thought FedEx say it has been signed for by me when I haven’t received or signed for anything. I asked for a copy of the signature and a photo of delivery which they were unable to give! Unheard of with all other Couriers I have dealt with recently. For something worth £405 they should have posted it with more security.
Fiyah have washed their hands off me with a “sorry we can’t be off any help” even though they have £405 of my money.
The ring was supposed to be a present for my Mother as it is the anniversary of my Fathers death so I had to hurriedly buy her something else.
I have now had to reverse the payment with my Credit Card.
If this is not successful I will be using the Citizens Advice to get my money back.
I will not give up until I get my money back.
If FIYAH had used a decent Courier I would not be here now.
Truly awful experience in this day and age of Internet Shopping.

Lovely ring and quick delivery. Would absolutely use again and would recommend

The ring purchased was a replacement and my daughter is delighted with it so many thanks for the fuss free return and replacement - Brilliant 🤩

Beautiful rings so well made

Great product
Great company
Very personal and professional

Ordered the feather ring over the telephone. The lady was incredibly helpful and it arrived within 48 Ring is beautiful and I would definitely use this company again.

The ordering processing was easy and the delivery was very quick (I did pay for next day)
I previously had another feather ring which was constantly going out of shape and in the end snapped in half. I deliberately picked this one as a replacement as it looked much thicker and stronger. On first inspection the ring looked sturdy and I was very pleased with it but after having it only a week I’ve already had to reshape the ring a few times. It easily covets caught on things and then bends out of shape - I thought it was heavy enough for this to not happen. Still good to wear as an occasional ring but because of the significance of it being a feather I wanted to wear it all the time and I don’t think it’s really up to that

Prompt delivery and product as stated.

Excellent customer service. Beautiful ring. Quick delivery.

Beautiful ring, and lovely package with a feather and poem. It made a wonderful.gift.

Much smaller than expected

Firstly the best help with customer service on line agent. I was immediately assisted with purchasing birthday jewellery for my friend's birthday.

Absolutely love the ring I bought. The detailing of it is so nice will definitely be purchasing more jewellery from them

Beautiful ring, this is a replacement. I lost the original. Service is great!

Bought this as a gift for son’s girlfriend, she absolutely loves it. Well made & very pretty.

Ordered the august birthstone feather ring for a friends birthday and she loved it. Easy to order and quick delivery.

Great value impeccable service and lovely packaging x I've ordered several feather rings for myself and love ones and absolutely love them x

Adjustable feather ring poor quality
Not meant to be worn everyday?
I have 3 other rings I wear everyday never went out of shape ?
Alot of money for no customer service
I never adjusted this ring once always worn on same finger
Was told to get it reshaped myself going to lose business I liked the company and their designs not purchasing again

Had an issue with a ring I'd bought for our Daughter's Birthday, so I contacted their customer service department and I had a very quick response from a lovely lady called Wendy who agreed to exchange the ring for a different one. The ring arrived 2 days later and I was allowed to keep the other ring too. Our Daughter was really happy with her new ring. Fabulous customer service! Thank you! 😊 xx