Great company and fantastic response to messages. I had an issue with a ring I had been sent and after an email sent FIYAH were quick to respond and send me another ring out straight away at no extra... Voir plus
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Just love your rings. I have ordered about 6 of your rings all together. Make lovely presents. Delivery very prompt. Quality amazing.
I ordered several jewellery pieces for my mom and myself. I got her the Love Knot Bracelet, Unbreakable Bond Necklace (she had a bracelet that perfectly matched the necklace), and Butterfly Bracelet -... Voir plus
I have bought a few rings from Fiyah and have had many compliments on them. The ordering is easy and the delivery is quite fast. I'm sure I will find a few more items to order.
À propos de l'entreprise
- Bijouterie
- aussi dans
- Bijoutier
- Joaillier
Écrit par l'entreprise
With a focus on adjustable rings, we create meaningful jewellery cast in sterling silver and gold. Beauty and love is everywhere if you know where to look... Embrace it
Coordonnées de contact
Colt House, Manor Lane, Holmes Chapel, CW4 8AF, Cheshire, Royaume-Uni
- +44 161 703 5606
- support@fiyah.com
- www.fiyah.com
4,6
Excellent
305 avis
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There was a delay in my delivery due to…
There was a delay in my delivery due to a postal strike. Fi yah were an absolute pleasure to deal with especially Ellie. I can’t praise their customer support enough. Beautiful rings too..
3 janvier 2023
Avis spontané
No order received
I placed an order with Fiyah for 2 rings on 12th December and I have still not received them. I was understanding that royal mail had gone on strike and that caused delays but at this point it is 6 weeks since I ordered and I have gotten no update on my order. I have been in contact with the customer service team and all I have gotten was 'we hope you get your order soon'. After multiple emails to them they told me that they couldn't put a claim in for it to be lost with royal mail until it has been lost for 25 working day (20th Jan). There has been no word back from Fiyah since my last email about this and I have no hope I will get my order but I am still pushing for a refund.
It is a pity because their rings are a lovely sentimental gift to give which I was hoping to give my sister for Christmas as we lost our father this year.
23 janvier 2023
Avis spontané
Réponse de FIYAH Jewellery
Hi Maeve,
Thank you for your review.
I am incredibly sorry for the delay you have experienced, as you mentioned Royal Mail strikes have caused significant delays with orders over the festive period. Whilst we know how inconvenient this has been, we have been doing our best to get orders to customers as quickly as possible.
I can see that we have issued a free replacement to you, and this has been sent with a different courier.
I am very sorry that reasons beyond our control have impacted your experience shopping with us, we really appreciate your custom and please know we are working as hard as we can to rectify the delays caused by the strikes.
Kind regards,
Abbi
I bought a ring for my sister who lost…
I bought a ring for my sister who lost her daughter last year and this year I bought the same one for myself and my daughter. I touch it when I think of my niece. Similar type rings can be found elsewhere cheaper but they are not as good. I love this ring and I am very happy with the customer service. The hand written note is a nice touch.
12 janvier 2023
Avis spontané
Rings great
Rings great, ordered rose gold,2 sterling silver about to order 2 more.Great service
18 novembre 2022
Avis spontané
Fantastic Customer Service
I purchased a ring nearly 2 years ago and it sadly snapped in half. Contacted Customer Services (Ellie) to see what they could do. A photo and date of purchase was requested and It was out of the 12 mth warranty. I was offered a 25% discount on a new purchase. I opted for a more expensive ring and the discount was still applied. She even filled out the order and delivery details for me. Excellent, swift and professional customer service and excellent product. Why aren't all companies like this?
11 novembre 2022
Avis spontané
Amazing!
I ordered a feather ring for my friend in June and it was so beautiful I had to buy one for myself as well. It was beautifully packaged and Wendy was so helpful when I had some questions. I will definitely buy from FIYAH again!
13 juin 2022
Avis spontané
Réponse de FIYAH Jewellery
Hi Jennifer
Thank you for leaving this excellent review.
We are so pleased that you love your ring, and we hope your friend does too!
Best Wishes
Abbi
very disappointed with quality and customer service
***Fiyah have replied to this review but are being very disingenuous saying the customer service team have dealt with it indeed they have just not to MY satisfaction as they have basically saying tough suck it up!. I reiterate my earlier review I personally would not purchase from them again and certainly would not recommend them to anyone ******
I have purchased a number of items from FIYAH both as gifts for my daughters and as birthday gifts for family members and friends although the jewellery looks lovely unfortunately the quality is not what I expected ,my daughter only wore the ring on special occasions and with covid these were few and far between so it was rarely worn she put it on the other day and the ring split in two so I would not be recommending them if you intend jewellery as a gift or to last better buy some cheap costume item for half the price .
30 août 2022
Avis spontané
Réponse de FIYAH Jewellery
Hi Joan
Thank you for sharing your review.
I am very sorry that you feel this way, II can see that this issue has been dealt with by our customer care team, please get back in contact if we can help you any further.
Best wishes
FIYAH
Absolutely love the feather ring
Absolutely love the feather ring. I've bought it for my daughter as a b'day present and just know she will love it too. The packaging with the feather was a lovely special touch. Super quick delivery too. Thank you. 😊
9 juillet 2022
Avis spontané
Réponse de FIYAH Jewellery
Hi Brenda,
Thank you for this 5-star review.
We hope your daughter has a wonderful birthday, and that she loves her ring!
Best wishes
Abbi
FEATHER RING
After purchasing a feather ring as a gift it snapped in half. This was replaced with no problems however another month later and the replacement also snapped. Cheap / faulty products I wouldn’t recommend buying a ring from this company.
9 juillet 2022
Avis spontané
Réponse de FIYAH Jewellery
Hi Laurence,
Thank you for your review.
We are extremely sorry that your ring broke twice - this is very unusual.
What usually causes adjustable rings to snap is over adjusting them. We recommend only adjusting your ring once to perfectly fit the desired finger, so that you can take your ring on and off without adjusting it - just like how a normal ring is worn. If the ring is adjusted and reshaped each time this is worn, this can weaken the structure of the ring causing this to snap.
We take your feedback seriously and are looking to add more information onto our website about adjusting our rings.
Best wishes
Abbi
Love my feather ring
Love my feather ring, the packaging was beautiful, i never take it off , perfect gift for any occasion
9 avril 2022
Réponse de FIYAH Jewellery
Hi Nicole,
We are so happy that you love your feather ring, thank you for taking the time to leave a 5-Star review.
Best Wishes
Abbi
FIYAH
I've bought four of the feather rings
I've bought four of the feather rings. They are lovely, very quick delivery too.
6 avril 2022
Réponse de FIYAH Jewellery
Hi Gyllyan,
Thank you for your great review, I am so happy to hear how pleased you are with your rings!
Best Wishes
Abbi
FIYAH
Really happy with the ring I purchased
Really happy with the ring I purchased, it fits really comfortably and the transaction was easy and smooth.
5 avril 2022
Réponse de FIYAH Jewellery
Hi Tania,
Thank you for your 5-star review, we really appreciate it! It is great to hear how happy you are with your ring!
Best Wishes
Abbi
FIYAH
I ordered the silver ring
I ordered the silver ring. I was unsure of what the quality would be. I am extremely pleased! The ring is lovely and the presentation was beautiful!
4 avril 2022
Réponse de FIYAH Jewellery
Hi Slavica,
I am so glad to hear how pleased you are with your ring, thank you for leaving such a great review!
Best Wishes
Abbi
FIYAH
Réponse de FIYAH Jewellery
Hi Patricia,
Thank you for your review, we are so glad to hear you love our products as much as we do!
Best Wishes
Abbi
FIYAH
Réponse de FIYAH Jewellery
Hi Debbie,
Thank you for the positive feedback, it means a lot to us! I am so happy to hear that you love your new ring!
Best Wishes
Abbi
FIYAH
My feather ring
I was very very happy on receiving my beautiful feather ring. It's a delight to wear such a pretty piece of jewellery and also the meaning. It arrived at expected time (Australia) and packed well. Will love this for a long time and will highly recommend.
31 mars 2022
Avis spontané
Réponse de FIYAH Jewellery
Hi Gladys,
Thank you for taking the time to write such a lovely review. I am so pleased to hear that you're happy with your ring and that you received it so quickly!
Best Wishes
Abbi
FIYAH
Delivery very prompt
Delivery very prompt. My rings are fabulous thank you my granddaughters were over the moon with them .
31 mars 2022
Réponse de FIYAH Jewellery
Hi Paula,
We really appreciate you leaving such a wonderful review, I am so pleased that your granddaughters love their rings!
Best Wishes
Abbi
FIYAH
Réponse de FIYAH Jewellery
Hi Lisa,
I'm so sorry for your loss, I hope you feel connected to your nan through your gift!
Best Wishes
Abbi
FIYAH
Beautiful
Fast delivery. Absolutely beautiful ring. I brought the ring after I lost my father who was the love of my life, and I'm so glad I did. Makes me feel like he is with me everyday 💙
30 mars 2022
Réponse de FIYAH Jewellery
Hi Katrina,
Thank you for leaving such a lovely review. I am so sorry for the loss of your father. I hope you continue to feel connected to him through your new ring.
Best Wishes
Abbi
FIYAH
I bought a ring and I would recommend…
I bought a ring and I would recommend this company. I would definitely buy from them again.
29 mars 2022
Réponse de FIYAH Jewellery
Hi Joyce,
We really appreciate you taking the time such leave such a wonderful review. I am so happy that you are pleased with your ring, it means so much to us!
Best Wishes
Abbi
FIYAH
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