On the occasions I have submitted business I have always Found the service brilliant Jess has always been very helpful and prepared to "go the extra mile" to resolve any issues Rhys has also been... Voir plus
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Lisez les avis des autres
Hannah Chatfield is one of the best TBDMs I've had the pleasure of working with. Very proactive on getting cases across the line, thinking outside the box to call me if there is something she thi... Voir plus
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Extremely slow. I had to continually chase for updates. Underwriter was on holiday and nobody picked up case whilst she was away; I nearly gave up and re-submitted to another lender. They insist... Voir plus
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Sometimes it really is the simple things which make a difference. It was a pleasant surprise to receive a call from Fleet Mortgages this morning to pro-actively advise us that a new lower rat... Voir plus
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À propos de l'entreprise
À propos de Fleet Mortgages
Écrit par l'entreprise
Fleet Mortgages is a trusted name in the buy-to-let market, helping its intermediary partners achieve successful outcomes for their landlord clients. We're a specialist buy-to-let, intermediary-only lender, and we were acquired by Starling Bank in 2021.
Whether your clients are looking for Individual, Limited Company Buy-to-Let mortgages or seeking finance for HMO/MUBs, Fleet Mortgages is well-positioned to help your clients with the right solution for their needs. Our professional team has exceptional market knowledge and a wealth of experience within the buy-to-let sector.
Start the buy-to-let conversation with Fleet today.
Coordonnées de contact
Flagship House, Reading Road North, Fleet, Hampshire, GU51 4WP, Royaume-Uni
- 01252 916 800
- www.fleetmortgages.co.uk
4,3
Excellent
245 avis
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A répondu à 100 % de ses avis négatifs
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Réponse de Fleet Mortgages
We just wanted to say thank you for taking the time to leave us a 5* review, we really appreciate it.
I've had a great experience with Fleet…
I've had a great experience with Fleet for my clients. The process was really smooth and they were able to help where other's couldn't. They even extended the offer quickly due to some delays with the solicitors and management company. Special thanks to my BDM's Charlotte and Dave!
21 mai 2026
Avis spontané
Réponse de Fleet Mortgages
Thank you so much for taking the time to leave us a review. It’s great to know our team could make the process fast and keep you updated throughout. Thank you for choosing Fleet Mortgages and we look forward to working with you again.
Great Staff
Charlotte my telephone business development manager at Fleet always goes beyond to help with any difficulties. She has just recently helped on three cases two of which were quite tricky and she has helped smooth the process and has ensured things have progressed well. She is an asset to Fleet.
15 mai 2026
Avis spontané
Réponse de Fleet Mortgages
Thank you so much for your feedback. We have an amazing team here at Fleet so we’ll make sure we pass your feedback on and we look forward to working with you again.
First time user and i have to say…
First time user and i have to say amazing staff , easy to talk too .fantastic
Always have access to the underwriters
15 mai 2026
Réponse de Fleet Mortgages
We just wanted to say thank you for taking the time to leave us a 5* review, we really appreciate it.
Very straightforward process from…
Very straightforward process from application being submitted to the mortgage offer being issued. Also, great communication form the underwriter.
9 avril 2026
Réponse de Fleet Mortgages
Thank you so much for leaving us a 5* review. We look forward to supporting you and your clients in future.
Most things were totally positive
Most things were totally positive - friendly and helpful
12 mai 2026
Réponse de Fleet Mortgages
Thank you for taking the time to share your experience with us and we look forward to working with you again soon.
Fleet Mortgages
Fleet Mortgages have made some excellent improvements recently, making it much easier to do business with them. These include enhancements to their lending criteria and the removal of the restricted limited company conveyancer panel, which gives our clients a wider choice of solicitors.
They offer competitive products, and I have been submitting a significant amount of business to them recently.
My BDMs, David Lockwood and Josh Mynard, consistently go above and beyond to help us overcome any challenges we face. They are a huge credit to the company.
5 mai 2026
Avis spontané
Réponse de Fleet Mortgages
Thank you so much for your feedback. We’re delighted our team could assist with your case recently. At Fleet, we pride ourselves on having an exceptional team, and we’ll make sure your comments are shared with them. We look forward to supporting you again in the future.
One of the best BTL lenders
As a BTL mortgage broker specialising in large and sometimes complex portfolio arrangements, I need lenders, BDM's and underwriters to know what they are talking about, to be supportive for me and my Clients and to provide a professional and personalised service.
Stella, Hannah and Caroline are three of the very best out there.
Thank you!
1 mai 2026
Avis spontané
Réponse de Fleet Mortgages
Thank you so much for taking the time to leave us a review. It’s great to know our team could make the process fast and keep you updated throughout. Thank you for choosing Fleet Mortgages and we look forward to working with you again.
Jess was really helpful with a…
Jess was really helpful with a difficulty customer. We had a positive outcome in the end, couldn't have done it without Jess :)
1 mai 2026
Avis spontané
Réponse de Fleet Mortgages
Thank you for taking the time to leave us a review. We're delighted to hear that we could help you and your customer and we look forward to working with you again soon.
Fleet great criteria help my case a…
Fleet great criteria help my case a lot.
Underwriter has been in touch with me one to one.
Processing time was reasonable.
Mortgage offer issued with no fuss.
What else i ask ?
Fleet is a great lender and i am happy to have you on my side.
27 avril 2026
Réponse de Fleet Mortgages
Thank you for taking the time to share your experience with us and we look forward to working with you again soon.
Great lender with Amazing staffs
Great lender with Amazing staffs , Always helpful and straight forward application process.
27 avril 2026
Réponse de Fleet Mortgages
Thank you so much for taking the time to leave us a review. It’s great to know our team kept you updated throughout. Thank you for choosing Fleet Mortgages and we look forward to working with you again.
BTL lending
Despite satisfying all the lending criteria for BTL the valuation came back with resale issues so Fleet refused to give full offer. Fleet either need to change their lending criteria or use valuvation firms who understand the property market, they even got the floors wrong!! The information given on their valuvation report are factually incorrect! Their advisers have giving wrong information and we lost the valuvation fee. Initially they said they would refund the fee then they refused to refund it!
13 mars 2026
Avis spontané
Réponse de Fleet Mortgages
Thank you for your feedback and we’re sorry to hear about your experience. At Fleet Mortgages, we take feedback seriously and we are constantly looking to improve the way we do things. We would like to find out more about your case so if you would like to discuss your experience further, please contact our Complaints team on: 01252 916 800 or complaints@fleetmortgages.co.uk
Alternatively, if you would like to raise a formal complaint, please use this form to provide additional details: https://www.fleetmortgages.co.uk/complaints/
Réponse de Fleet Mortgages
We just wanted to say thank you for taking the time to leave us a 5* review, we really appreciate it.
Fleet are really easy to use
Fleet are really easy to use. Common sense underwriters and everyone there to help. Application easy to key too.
13 avril 2026
Réponse de Fleet Mortgages
Thank you so much for taking the time to leave us a review. It’s great to know our team could make the process fast and keep you updated throughout. Thank you for choosing Fleet Mortgages and we look forward to working with you again.
Case was offered- criteria is…
Case was offered- criteria is excellent, however they did request a lot of documents, perhaps more than other lenders would which sowed the case down a little.
1 avril 2026
Réponse de Fleet Mortgages
Thank you for taking the time to leave us a review. We're always looking at ways in which we can improve our service, so we will share your feedback with the relevant team.
You are asking for far too many…
You are asking for far too many documents which are completely not necessary. This does not help anybody, not me as I need to come up with silly explanations re those documents. It does not help clients who need to move on quickly. And I am not sure how this assist Fleet other then paying more for admin work?!
10 mars 2026
Réponse de Fleet Mortgages
Thank you for your feedback and we’re sorry to hear about your experience. At Fleet Mortgages, we take feedback seriously and we are constantly looking to improve the way we do things. We would like to find out more about your case so if you would like to discuss your experience further, please contact our Complaints team on: 01252 916 800 or complaints@fleetmortgages.co.uk
Alternatively, if you would like to raise a formal complaint, please use this form to provide additional details: https://www.fleetmortgages.co.uk/complaints/
Friendly & helpful staff
All the staff are friendly and helpful albeit Underwriting is quite lengthy.
4 mars 2026
Réponse de Fleet Mortgages
Thank you for taking the time to share your experience with us and we look forward to working with you again soon.
Not the smoothest process on what…
Not the smoothest process on what should have been a relatively simple Remortgage, only resolved when the excellent BDM got involved.
1 mars 2026
Réponse de Fleet Mortgages
Thank you for taking the time to leave us a review. We're always looking at ways in which we can improve our service, so we will share your feedback with the relevant team.
My client and myself love working with…
My client and myself love working with Fleet Mortgages…
They get the job done.
1 mars 2026
Réponse de Fleet Mortgages
We just wanted to say thank you for taking the time to leave us a 5* review, we really appreciate it.
Dislike-Asking too much information for simple BTL
Dislike-for BTL asking too many information & not asking all the information upfront.
Like-U/W updated me regularly via phone calls
19 mars 2026
Réponse de Fleet Mortgages
Thank you for taking the time to leave us a review. We're always looking at ways in which we can improve our service, so we will share your feedback with the relevant team.
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