Fostani Avis 

102
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Outstanding product and customer support. We are pleased and very satisfied with the product and delivery time. I strongly recommend them as they are a trustworthy entity. Cheers,

Noté 5 sur 5 étoiles

I want to sincerely thank Ms. Lara for her outstanding support and kindness throughout my entire purchase process. She was patient, professional, and always willing to go the extra mile to help me w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This company carries great quality products at fair prices. It seems simple, but with the growing number of websites charging high prices and providing low quality knock offs, it’s a big deal. I r... Voir plus

Noté 5 sur 5 étoiles

So happy with the quick service and the dress. Already a repeat customer and would 100% recommend.

À propos de l'entreprise


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

102 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,6

Tous les avis

(102)

19 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Amazing quality

Amazing experience very helpful

15 mai 2025
Avis spontané
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Réponse de Fostani

Thank you so much for your wonderful feedback! We truly appreciate your support and are delighted to know you had a great experience with us. We look forward to see you again soon! 💖

Noté 5 sur 5 étoiles

Best experience ever

Best experience ever. Order a dress and got it 3 days after. Unfortunately it wasn't the best fit for me. Contacted customer service and the best experience ever. After my return only took one day to get my store credit. I couldn't believe every time I had a question on the process, they were responding immediately. From now on Fostani is my dress store.

10 mai 2025
Avis spontané
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Réponse de Fostani

Thank you so much for your wonderful feedback! We truly appreciate your support and are delighted to know you had a great experience with us. We look forward to see you again soon! 💖

Noté 5 sur 5 étoiles

Amazing!!

The delivery was very fast from the US to Australia with them and the quality of my dress was amazing, thank you guys! their customer service is also the best

1 mai 2025
Avis spontané
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Réponse de Fostani

Thank you so much for your wonderful feedback! We truly appreciate your support and are delighted to know you had a great experience with us. We look forward to see you again soon! 💖

Noté 5 sur 5 étoiles

Girls dress

I love my dress and i love sara very much perfect dress

24 avril 2025
Avis spontané
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Réponse de Fostani

Thank you so much for your wonderful feedback! We truly appreciate your support and are delighted to know you had a great experience with us. We look forward to see you again soon! 💖

Noté 5 sur 5 étoiles

طلبت مره فستان ونفس جوده وجمال الفستان…

طلبت مره فستان ونفس جوده وجمال الفستان الي فالصوره وطلبت مره فستان لبنتي رغم اني ماستلمته لانو خلص القماش لكن وحدت تعاون كبير يشكرو عليه في محاوله ايجاد حل بديل ان شاء لله لي تجارب اخرى

16 avril 2025
Avis spontané
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Réponse de Fostani

Thank you so much for your wonderful feedback! We truly appreciate your support and are delighted to know you had a great experience with us. We look forward to see you again soon! 💖

Noté 5 sur 5 étoiles

I want to sincerely thank Ms Lara

I want to sincerely thank Ms. Lara for her outstanding support and kindness throughout my entire purchase process. She was patient, professional, and always willing to go the extra mile to help me with every detail. Her communication was clear and timely, and she made everything so much easier and more enjoyable.

I’m truly grateful for the care and attention she gave me — it made all the difference. I highly recommend Fostani, especially with someone as wonderful as Ms. Lara on their team!

5 avril 2025
Avis spontané
Logo de Fostani

Réponse de Fostani

Thank you so much for your wonderful feedback! We truly appreciate your support and are delighted to know you had a great experience with us. We look forward to see you again soon! 💖

Noté 5 sur 5 étoiles

Sara from customer service was very…

Sara from customer service was very kind and helpful and the dress was very nice too

14 avril 2025
Avis spontané
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Réponse de Fostani

Thank you so much for your wonderful feedback! We truly appreciate your support and are delighted to know you had a great experience with us. We look forward to see you again soon! 💖

Noté 5 sur 5 étoiles

Fostany is a world of beauty ❤️

I dealt with Fostany website and they were really great , cooperative and quick in the procedures. The dresses arrived before the specified date and they were extremely beautiful and well preserved. I am very grateful to them and I will not hesitate to buy from them again .

14 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

Terrible Return Policy & Zero…

Terrible Return Policy & Zero Transparency

Absolutely ridiculous return policy. I used store credit—money I already spent with this company—only to be told that now the item is “final sale” with no return option. This wasn’t clearly stated at checkout, and it feels like a deliberate tactic to trap customers into purchases they can’t undo. It’s shady, and frankly, insulting. If store credit isn’t treated like real money, then don’t pretend it is. Won’t be shopping here again, and I’d strongly warn others to read the fine print—because they clearly won’t tell you upfront.

10 avril 2025
Avis spontané
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Réponse de Fostani

We’re sorry to hear about your disappointment and want to clarify a few important points.

Our return policy is clearly displayed on every page of our website, and it is also shown again at the checkout page before completing a purchase. The policy specifies that any order placed using store credit is final sale.

This approach is standard in online boutiques like ours that partner directly with designers. Once a gown is returned, it can no longer be sold at full price and must go straight to outlets, which is why this policy exists.

We understand your concern and truly regret that this was frustrating for you. Please know that we value transparency and do our best to ensure policies are always clear before checkout.

Best regards,
Fostani Team

Noté 5 sur 5 étoiles

It was a great experience I would love…

It was a great experience I would love to order again the way treat your customers is showing respect and trust and the quality of your products is great love love love thank you so much for all your hard work🥰🥰🥰

30 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Not the same quality as photos suggest

Amazing delivery time to Ireland but terrible quality for price. Ordered a size bigger than measurements as per web page and still too small. Delivery box was so small couldn't believe it had a dress in it. Definitely not the same as the dress on the site

10 mars 2025
Avis spontané
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Réponse de Fostani

Thank you for your feedback. We’re sorry to hear that the dress did not meet your expectations.
We want to assure you that we only sell authentic products, and the items should match the photos on our website. If there is a discrepancy, we take it seriously and will address it with the designer.

As for sizing, we recommend following the provided size chart, but we understand that fit can vary. If you’d like assistance with an exchange or return, please reach out to our support team at info@fostani.com.

We appreciate your order and your honest feedback—it helps us continue to improve.

Noté 5 sur 5 étoiles

I am so happy with my dress from…

I am so happy with my dress from Fostani. The quality is amazing &The customer services was friendly and more helpful, they respond quickly. Their return policy is simple and the process is easy. Highly recommended them for stylish and excellent services.

2 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Beautiful dresses and great customer service

I bought a dress from Fostani for my best friend's wedding. The shipping was incredibly fast (less than a week from the USA to the EU), and the dress was beautiful even though I had ordered the wrong size and there was a small defect (a missing jewel button). Customer service immediately responded to my email and quickly arranged for a replacement dress, also correcting the size issue. The second dress arrived in less than a week as well. I am absolutely satisfied with my experience with Fostani, and I truly appreciated the kindness and professionalism of the customer service. They have definitely earned a loyal customer.

6 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Such a pleasure buying from fostani

Such a pleasure buying from fostani. Everything about it was amazing! The delivery time , the customer service, the quality of the dress. Lara was honestly the best. I will be buying so many more times from there!! So happy to leave this review, because I am truly impressed

18 janvier 2025
Avis spontané

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