The air freight packers did not know how much we could/ should have, leading to us having to add additional freight the following day. This could have been better communicated. The storage packers or... Voir plus
Établissement
Changer d'établissementSomerset Road, International Office, NP44 1QX Cwmbran, Torfaen, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Wonderful service from the start. A little confusing initially but that is based on multiple vendors communicating at once, so figuring out who is who in this process. Otherwise it has been great. Dav... Voir plus
All very good. Couldn’t be at collection personally but the team did a great job and had to bring the goods down 2 flights of stairs due to elevator not working. Much appreciated. Excellent service
We had an excellent experience. Karen and team were very responsive, replying to all queries promptly. The delivery service was also very good. John and Alfie were very sweet and helpful and did not... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Fox Group (Moving and Storage) Ltd - International Dept
Écrit par l'entreprise
Visit Our Website
Trusted Moving & Storage Experts
At Fox Group (Moving & Storage) Ltd, we are a family-owned and managed company with over 50 years of experience helping people move and store their belongings. We offer a wide range of services for households and businesses, including home removals, office relocations, secure storage, and international moves to Europe, the USA, Canada, Australia, and beyond.
Specialised Business Relocations
Our dedicated commercial moving department handles complex relocations across sectors such as heritage, healthcare, education, arts, and antiques. We tailor each move to meet your specific needs.
Secure Storage Across the UK
We provide secure, flexible storage facilities supported by our network of branches in Bristol, Cardiff, Cwmbran, Newport, Salisbury, Southampton, Stourbridge, and Taunton. Your possessions are protected with robust safeguards and easy access.
Customer-Focused & Fully Accredited
Customer satisfaction is at the heart of everything we do. We continually invest in our people, vehicles, equipment, systems, and warehousing to deliver a reliable and professional service. As a fully accredited company, we follow strict codes of practice and uphold high ethical and environmental standards.
A Personal, Dependable Service
Whatever the size or destination of your move, we promise a friendly, personal, and dependable experience—from start to finish.
Advanced Payment Guarantee
Your payments are protected
As proud members of the British Association of Removers, not only do we adhere to the high level of service and quality required — we also offer payment protection. Ask us about the Advanced Payment Guarantee (APG) that protects payments made to us prior to your move.
Coordonnées de contact
Somerset Road, International Office, NP44 1QX, Cwmbran, Torfaen, Royaume-Uni
- 01633 488100
Fox Group (Moving & Storage) Ltd
4,3
Excellent
46 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 86 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Friendly and professional movers
Tom and his colleagues were very friendly and professional and easy to talk to. They made us feel confident that everything will get to us in good shape at the other end of the move. Despite pressures from other jobs they insisted on doing things thoroughly and handled everything very well. We highly recommend their moving service.
11 décembre 2025
Réponse de Fox Group (Moving and Storage) Ltd - International Dept
Thank you, Rachel. We are delighted to hear that Tom and his colleagues were friendly, professional and easy to talk to, and that they gave you confidence your belongings would arrive safely at the other end of the move. It is great to know that despite other pressures, they took the time to work thoroughly and handle everything with care. Your high recommendation means a great deal to us, and we are very glad you chose Fox Moving and Storage.
Storage and Shipping
Mike was always in contact which is a big thing when away from home, he made the process simple and found ways to make it work, when the guys arrived at the house they were friendly and efficient, great experience with fox throughout the whole process. Thanks for everything
10 décembre 2025
Réponse de Fox Group (Moving and Storage) Ltd - International Dept
Thank you, Jake. We are delighted to hear that Mike kept in regular contact and made the whole process simple and straightforward, especially while you were away from home. It is great to know that the team who arrived at the house were friendly and efficient and that your experience with Fox was positive from start to finish. Your kind words mean a great deal to us, and we are very glad you chose Fox Moving and Storage.
Easy to work with
4 décembre 2025
Réponse de Fox Group (Moving and Storage) Ltd - International Dept
Thank you, Christine. We are pleased to hear that you found us easy to work with. Your feedback is much appreciated, and we are glad you chose Fox.
The van and driver turned up on time…
The van and driver turned up on time and and he worked without stopping until the job was done. Nothing was too much trouble and he remained cheerful throughout.
3 décembre 2025
Réponse de Fox Group (Moving and Storage) Ltd - International Dept
Thank you, David. We are very pleased to hear that the driver arrived on time and worked so hard to complete the job without any hesitation. It is wonderful to know that nothing was too much trouble and that he remained cheerful throughout. Your feedback is much appreciated, and we are glad you chose Fox Moving and Storage.
Transatlantic relocation
From the start, assessment for a quote, to the packing up of an entire household plus a whole lot more, changes of date at short notice, navigating around May bank holidays and helping with a reduced/competitive rate for storage / I cannot start to describe the ease and competence, friendliness yet professionalism which Fox’s team offered us. The guys who did the packing - well - what a job! We have virtually zero breakages with only some very slight damage to very large furniture. The rest - and there was a lot! was spotless.
There was no holding back on the quality of the consumables used.
We are so grateful to you.
They made use of a very good local removal company (abroad as we moved trans Atlantic) and their service was excellent too as well as the brilliant and most calm clearing agent.
Sincere and genuine thanks to your amazing teams. I would positively recommend you!
5 mai 2025
Réponse de Fox Group (Moving and Storage) Ltd - International Dept
Thank you so much for your detailed and thoughtful feedback. We are delighted to hear that your entire experience with us, from the initial assessment and quotation through to the full packing of your household and onward international move, was handled with the ease and professionalism you hoped for. It is wonderful to know that our team supported you through date changes, bank holiday challenges and storage requirements, and that you felt well looked after at every stage.
We are especially pleased that the packing team impressed you with their hard work and the care taken with your belongings, resulting in almost no breakages despite the size and complexity of the move. We take great pride in the quality of the materials we use, so it is lovely to hear that this made such a difference.
It is also great to know that our partners overseas and the clearing agent provided an excellent continuation of service as part of your trans Atlantic move. Your sincere thanks mean a great deal to all of us. We truly appreciate your recommendation and are very grateful you chose Fox Moving and Storage.
Moving made so much easier
They arrived on time and packed everything swiftly and respectfully. Same with the un packing at the other end. Friendly and polite utter professionals. Highly highly recommend.
4 octobre 2025
Réponse de Fox Group (Moving and Storage) Ltd - International Dept
Thank you, Julie. We are so pleased to hear that our team arrived on time, packed and unpacked everything with care, and provided such friendly and professional service throughout. Your high recommendation means a great deal to us and we truly appreciate you choosing Fox Moving and Storage.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.