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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I joined FPVUK as a drone pilot and have been really impressed with the support, advice and overall peace of mind they provide. As a DJI Mini 5 Pro pilot, having the right insurance and knowi... Voir plus

Noté 5 sur 5 étoiles

Following an issue with the renewal of my membership card, (discrepancy with details held by CAA) Louis at FPV UK responded very quickly and comprehensively to resolve the problem. I have always recei... Voir plus

Noté 5 sur 5 étoiles

The site is very easy to use and the info is pretty easy to understand. I only have a little drone with a camera and I believe it would be silly not getting cover for accidents. Peace of mind if anyth... Voir plus

Noté 5 sur 5 étoiles

I'm new to Drone flying, and not very good at the moment, but if I'm stuck on anything, "Not a tree" I find the wonderful team always ready to help. I'm a semi retired freelance film maker and I find... Voir plus

À propos de l'entreprise

  1. Association ou organisation
  2. aussi dans
  3. Compagnie d'assurance
  4. Consultant en aviation

Écrit par l'entreprise

FPV UK - The Drone Association. Members benefit from the FPV UK Article 16 Operational Authorisation, issued by the CAA. Members also get discounts, advice, support and £5 million public liability drone insurance covering the UK, Channel Islands, Isle of Man, European Union, Norway and Switzerland. Also, £1m public liability insurance for UK commercial flying, compliant with EC 785/2004.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

102 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(102)

50 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very helpful and knowledgeable

Very helpful and knowledgeable. Quick to respond on emails, and gave good clear advice.
A good subscription to have as it covers all the CAA requirements.
I would strongly recommend them

16 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

looking for good drone coverage .

I was looking for further coverage for flying my Drones and updating my annual operators fees and found FPV UK would do all these things I have looked a few different sites but found FPV could do everything I needed when I applied I found then friendly and very quick in replying and sorting out all I needed. I recommend this to anyone wanting drone insurance and to learn to fly .

17 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Great experience.

Easy and simple set up. Information is easy to access and site is in general very informative. I made a mistake on my info and messaged on a Sunday afternoon and the problem was solved that evening. Top stuff.

13 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Very profesional

Very profesional. My question was answered clearly and very fast, allowing me to go and fly with confidence that I was fully compliant and within the law.

1 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

Overall the customer service is…non existent

Overall the customer service is excellent.
If you only expect children to manage grown up business agencies.
One example: They are not allowed to use a telephone.
Another example: Their website has direct and specific breaks in code that discontinue functionality.
If I were to focus on the main issue: They treat decent people like so many online insurance based businesses treat us. Like crap!
They will take our money and allow the robots to run the show thereafter.

17 septembre 2026
Avis spontané
Logo de FPV UK

Réponse de FPV UK

We’re sorry to read this, particularly as our team responded to each of the five support enquiries you raised, in most cases within minutes, and continued corresponding with you throughout the day.

Your queries were also escalated to our CEO, who personally provided the policy documentation and schedule you requested.

You also reported receiving an error when submitting a message through our website contact form. Although your messages were successfully reaching us through other channels, we took that report seriously and changed the way the contact form operates that same evening, moving it from email delivery to a direct Help Scout API integration.

We fully appreciate that you would have preferred to speak to somebody by telephone. Our support is primarily provided online so that we can keep a clear record of enquiries and ensure they are dealt with by the appropriate person, but we understand that this will not suit everyone.

We’re therefore disappointed that you were left with the impression that our customer service is “non existent”. We responded extensively to your enquiries, escalated them when necessary, supplied the documentation you requested, and acted immediately on the website issue you reported.

We remain very happy to assist with anything that is still outstanding.

Noté 5 sur 5 étoiles

Fantastic service!

I’ve been with FPV UK for just over a year now and recently had a small issue with my Flyer ID. Simon dealt with everything in a really professional and helpful manner. Truthfully, I think he went above and beyond to get everything sorted and fixed for me, making the whole process really easy.

I genuinely can’t recommend these guys enough. A super helpful company that does exactly what it says on the tin. Great service from start to finish!

7 août 2026
Avis spontané
Noté 5 sur 5 étoiles

FPV UK - a community where their members come first

Professional, supportive team and excellent member benefits

I’ve had a really positive experience with FPV UK. The team has been professional, responsive, and always eager to help whenever I’ve had questions or needed support. Any issues or queries were dealt with quickly, and their fast problem solving made the whole experience smooth and stress-free.

One of the standout benefits is the value they offer through member discounts and deals, alongside the additional membership benefits and resources available. It’s clear they put effort into supporting their members and making things easy to access and understand.

Overall, great service, excellent communication, and a team that genuinely seems to care about helping the drone community. I’d definitely recommend FPV UK to anyone looking for support, benefits, and a well-run organisation. ⭐⭐⭐⭐⭐

FPV UK highlights member support, drone-related discounts and partner offers as part of membership benefits.

1 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service and product range

Excellent service from Louis and the team, including correcting an order I managed to get wrong before it went to print, with no fuss. Great insurance, app and physical product range all at a good price.

26 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Great service from FPV, thank you!

Mr Simon Dale sorted out a problem with my flyer ID very quickly, and was still answering emails very late at night at the weekend when I thought the office would have been closed! Absolutely top quality service from a great organisation. I would not hesitate to recommend FPV to anyone associated with drones and drone flying. It's great to know you have genuine professionals behind you at all times. Thank you FPV!

21 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

My credit card had expired since I…

My credit card had expired since I started my membership and I had problems renewing my subscription.
A quick message to FPV UK and my membership was swiftly sorted and all my questions answered to my full satisfaction.
I cannot recommend FPV Uk more highly.
If you have a drone then you should join.

18 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Such a worthwhile organisation

Louis (FPV UK) has been so helpful. This is such a worthwhile organisation and so worth joining for many reasons. All the admin needed to fly (Drones in my case) is done for me, in the background, so I don't need to remember renewals etc. There is always someone there to help. Just do it !- join now !

28 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Sandy

I am not in a position to make comparative comments on similar companies who provide drone services and personal insurance, what I can say is that FPV UK, with whom I took membership on 15/04/2026 have been a pillar of trust, efficiency and reliability during membership admission with particular emphasis on their after purchase customer service. Excellent company in my view with much appreciation and thanks to Simon (CEO) who, without consideration to time of the day, facilitated certain issues I experienced in terms of advice and minor developing errors (not of their responsibility) effectively, efficiently and with immediacy. 100% recommendation from I in every form from site set-up, access to information and overall performance. Kind regards.

26 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Outstanding help and assistance.

I originally purchased a DJI care refresh enterprise plan for my M30T drone, however due to an administrative and policy issue on the part of DJI, the original activation for the plan against the aircraft was unsuccessful.
Simon drove communication with DJI customer support and other channels in an effort to achieve a positive outcome.
This succeeded which means that I can now fly with confidence, securely, legally and above all safely. FPVUK membership is worth the annual subscription alone and knowing you have help when its needed together with the community and all that goes with it, makes membership priceless

22 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

FPV Responses

FPV
Are extremely responsive and efficient.
Very helpful, any time or day.
Would definitely recommend their services.

19 avril 2026
Avis spontané

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