I had a great experience with the estate agency. The service was excellent from start to finish, and Nazim was especially helpful throughout the process. He was professional, friendly, responsive, a... Voir plus
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We had a really positive experience with Robert from Fraser while looking for a rental property. He was patient, and always happy to answer our questions, no matter how small. He made the whole proce... Voir plus
L'entreprise a répondu
I bought a flat with the help of Zuzanna, who really understood what I was looking for and helped me to make me right choice. The process was very straightforward with her. I bought off plan, an... Voir plus
Iarina and Robert have been great and guided me from day 1. Extremely professional and stayed in touch throughout with their quick responses. Highly recommend! From property management- Karen has b... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agents immobiliers
- Administration immobilière
- Consultant immobilier
- Investissements immobiliers
- Maintenance immobilière
- Société de gestion immobilière
Écrit par l'entreprise
Looking for a top-notch London-based estate agency with a wealth of experience? Look no further than Fraser & Co. With over 28 years in the business, we have become experts in all aspects of the property market, including property sales and lettings, property management, new homes, and more. Our sales & lettings specialist teams have a wealth of experience and local expertise, making us the go-to choice for those looking to buy, sell, or rent property in London. At our estate agency, we specialize in helping buyers and renters find the perfect property in London. Whether you're looking for a spacious family home, a chic city apartment, or a stylish studio, we have something to suit your needs. We aim to make moving and investing in London property a seamless, five-star experience, with our award-winning team looking after your interests long after you've signed on the dotted line and unpacked the boxes. Find out where your next property could be. Find what moves you with Fraser & Co.
Coordonnées de contact
Fraser & Co - Unit 12 West End Quay, 1 South Wharf Road, Paddington, W2 1JB, London, Royaume-Uni
- 02077235645
- www.fraser.uk.com
4,6
Excellent
192 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
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Remzi-Excellent agent with patience and professional knowledge
Professional and Rapid response here with Remzi-Fraser and Co.He solved most of my issues with patience and He helped a lot for communicating on both solicitor and broker side to make sure the property I am looking for can be exchanged without any unexpected time manner.
Many thanks Remzi!!!
19 mai 2022
Avis spontané
Réponse de Fraser & Co
Dear Yizhou,
Thank you so much for giving our Paddington branch a 5-star review in particular Remzi. We are delighted to hear that Remzi helped solved most of your issues and you had a good experience in what is quite a stressful journey. Enjoy your new property!
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
The staff was very supportive
The staff was very supportive and professional.
They had knowledge in areas that were helpful towards buying the property.
They were able to respond back to me and never kept me waiting.
The politeness and understanding towards us whilst dealing with the purchase of the property was very good.
I would highly recommend the agent and your agency to someone and rate them highly.
18 mai 2022
Avis spontané
Réponse de Fraser & Co
Dear Mukta,
Thank you so much for giving our Paddington branch a 5-star review. We are delighted to hear that our staff were helpful and knowlegable in the areas your were searching in. We hope you enjoy your new place!
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
Excellent service
I had an excellent overall experience dealing with Fraser and Co with the help of Omid. In the end we secured a property. Although we did pull out of another property with the same agent a couple weeks earlier, our reservation fee was kindly refunded. Omid remained a pleasure to deal with throughout and even after completion was available for other queries we had.
18 mai 2022
Avis spontané
Réponse de Fraser & Co
Dear Kardo,
Thank you so much for giving our Paddington branch a 5-star review in particular Omid. We are delighted to hear that Omid helped you find your property and gave you a really good experience in what is quite a stressful journey. We hope you enjoy your new place!
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
Excellent and professional real estate agents
Omid helped us for a couple of months with finding our dream apartment. Superb service. Highly recommend. Thanks again for all of your help!
10 mai 2022
Avis spontané
Réponse de Fraser & Co
Dear Diljá,
Thank you so much for giving our Paddington branch a 5-star review in particular Omid. We are delighted to hear that Omid helped you find your dream property and gave you a really good experience in what is quite a stressful journey. We hope you enjoy your new place!
If you require any further assistance, please don't hesitate to contact us.
Best Wishes
Fraser & Co Team
Fraser & Co is Predatory
Fraser & Co has predatory practices. I wanted to get a video viewing of an apartment and discuss some terms with the landlord to determine whether to place an offer. The agent I talked to insisted that I would have to pay my holding deposit before any of this. This is not standard practice among any of the other agents in London. It is unreasonable to ask for a payment before I even decide if I want to place an offer on an apartment. The agent was trying to limit the ability of a potential tenant to make informed decisions.
TLDR Fraser & Co is asking for a deposit on a apartment before I can have a viewing.
16 juin 2021
Avis spontané
Réponse de Fraser & Co
Hi Jessica. I was sorry to learn of your post on here. I can assure that it is simply not our practice to ask for deposits before submitting interest or offers to the landlord. I cannot find any record of you on our system however or details of the interest you showed in a property. If you can give me more detail, I would be happy to look into it for you.
David Parris
Director
I contacted them for a mortgage broker…
I contacted them for a mortgage broker advice and I was quickly contacted by one person who dealt perfectly with my requirements and analysis. Jessica was very respectful, kind and knowledgeable.
2 mai 2021
Avis spontané
Réponse de Fraser & Co
Hi Alejandro,
Thank you so much for taking the time to write such a lovely review. We will pass your kinds words onto Jessica.
Best wishes,
Fraser & Co
Literally the worst
Literally the worst of many many letting agents i have worked with. They will rent your property to any degenerate they can find. It will be let, but they will not follow legal protocols, jeopardizing your legal case should any tenant be destructive or delinquent.
Your emails will not be answered, your calls will not be returned, they will pass you along to other “managers” without notifying you. Completely useless
I give them 1 stars because i cannot give them 0 stars.
22 avril 2021
Avis spontané
Réponse de Fraser & Co
Hi. I was sorry to learn of your experiences. All our tenants are subject to reference enquiries and we offer a guarantee off the back of these. If you had a poor response to any queries or e-mails you send then I would be happy to investigate these for you. Please let me have details of your property and the time at which you had this experience. You can contact me at david.parris@fraser.uk.com
David Parris
Director
Turlly un-professional and biased
There are nothing but bunch of liars. Always speak on behalf of the landlord. Turlly un-professional, biased and crooks. Never go with any of their listed properties.
Have forwarded proof dishonestly and fraudlent practices by the landlords and your agency fully supporting the same at "info at fraser.uk.com" .
13 juillet 2020
Avis spontané
Réponse de Fraser & Co
Hi. I was sorry to learn of your post on Trust Pilot. It is true that we do represent the landlord since they are out clients. We are regulated and in a number of cases professionally qualified. If you can let me have examples of dishonesty as you claim and where you believe you have been lied to then I will be happy to look into these for you and take the appropriate action.
David Parris
Director
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