Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I am new to collegia and their colleague Cristine is very very helpful to my questions, sometimes stupid questions as I am not familiar with HMRC paye terminology. she is kind, patient and helpful. Sh... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easy to setup, really intuitive. It took me about 30 mins to set up the company, an employee and send a full payment submission successfully to HMRC. I had a slight query so I used the online mes... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I'm not keen on troubleshooting via Chat but it has worked extremely well on Payrol this afternoon when I was having some issues. I was attended to immediately and Cristine was very helpful. Thorou... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I just wanted to share how impressed I’ve been with Collegia. I was initially a little anxious about transferring five businesses across, but the software made the whole process really straightfor... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de comptabilité

Écrit par l'entreprise

Collegia FreePayroll: a free, cloud-based payroll software that is easy to use and leverages ChatGPT to support customers in over 100 languages. Effortlessly handle payroll, pensions Auto Enrolment, HMRC tax reporting, and more. Run Payroll, submit FPS and EPS, close periods, and track all Auto Enrolment tasks with our feature-rich platform. Simplify your payroll process with FreePayroll today - FOR FREE regardless of the number of payslips. The digital and free HMRC-recognised payroll software of the UK!


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

168 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great feature rich free payroll with…

Great feature rich free payroll with super fast, knowledgeable and helpful customer service representatives.

11 mai 2026
Avis spontané
Logo de Collegia FreePayroll

Réponse de Collegia FreePayroll

Hi Okechukwu,

Thank you so much for your kind words! We're glad to hear that our customer support was helpful.

Kind regards,
Collegia FreePayroll Team

Noté 5 sur 5 étoiles

I am new to collegia and their…

I am new to collegia and their colleague Cristine is very very helpful to my questions, sometimes stupid questions as I am not familiar with HMRC paye terminology. she is kind, patient and helpful. She has helped me on a big issue in payroll submission. Good Services! Thanks,Tim

7 mai 2026
Avis spontané
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Réponse de Collegia FreePayroll

Hello,

Thank you for your kind feedback, Tim! We’re so pleased to hear that Cristine was able to support you and help resolve your payroll submission issue. Our team is always happy to assist, and there’s no such thing as a silly question. We really appreciate your kind words.

Best regards,
Collegia FreePayroll Team

Noté 5 sur 5 étoiles

Impressive so far !!

Easy to setup, really intuitive. It took me about 30 mins to set up the company, an employee and send a full payment submission successfully to HMRC.
I had a slight query so I used the online message function. The Support team answered real-time and sorted it. Excellent so far.

5 mai 2026
Avis spontané
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Réponse de Collegia FreePayroll

Hello,

Thank you for your great feedback! We’re delighted to hear that you found the setup process quick and intuitive, and that our support team was able to assist you promptly with your query.

Best regards,
Collegia FreePayroll Team

Noté 5 sur 5 étoiles

Cristine was very hrelpful and resolved…

Cristine was very hrelpful and resolved my tax code issues quickly and professionally. She is a credit to FreePayroll!

5 mai 2026
Avis spontané
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Réponse de Collegia FreePayroll

Hi Peter,

Thank you so much for your kind words! We're glad to hear that our support was helpful.

Kind regards,
Collegia FreePayroll Team

Noté 5 sur 5 étoiles

Works well

Site is easy to use and the staff are always on hand (via messenger or email) to help with any problems if they arise.

5 mai 2026
Avis spontané
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Réponse de Collegia FreePayroll

Hello,

Thank you so much for your review! It means a lot to us.

Kind regards,
Collegia FreePayroll Team

Noté 5 sur 5 étoiles

Easy to use

Easy to use, and the customer service team are friendly and helpful!

1 mai 2026
Avis spontané
Logo de Collegia FreePayroll

Réponse de Collegia FreePayroll

Hello,

Thank you so much for your review! We're glad to hear that our support was helpful.

Kind regards,
Collegia FreePayroll Team

Noté 5 sur 5 étoiles

I just had a help from Cristine and it…

I just had a help from Cristine and it was done within a second and without any delay. she was so spot on and very knowledgeable and lovely to deal with. Thank you Cristine

1 mai 2026
Avis spontané
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Réponse de Collegia FreePayroll

Hello,

Thank you so much for your kind words! We're glad to hear that our support was helpful.

Best regards,
Collegia FreePayroll Team

Noté 5 sur 5 étoiles

Outstanding Software and Amazing Staff

This review is written in my husband's name, as he has access to Trustpilot. What a joy and breath of fresh air to discover and use this outstanding Collegia Payroll software. The staff are amazing: friendly, very patient, understanding, kind and extremely helpful, obviously having the ability to wonderfully assist those whose forte is not the use of modern technology! This was obvious, having spoken with Cristine, Eduardo and Lisa. I benefited greatly from their expertise and experience, and appreciated their thoughtfulness and unending patience. The tutorials are clear, precise and very easy to follow. I am very grateful to have found this software, knowing that it will make my work far easier, more efficient, and even enjoyable. Elizabeth

29 avril 2026
Avis spontané
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Réponse de Collegia FreePayroll

Hello Elizabeth,

Thank you for your wonderful feedback! We’re delighted to hear that you’ve had such a positive experience with Collegia FreePayroll. Our team will be very pleased to know their support was appreciated. We’re also glad you found the tutorials clear and easy to follow.

Thank you again for your kind words!

Kind regards,
Collegia FreePayroll Team

Noté 5 sur 5 étoiles

Collegia Free payroll…

I have just switched company payroll to Collegia this month and they were very helpful in helping me navigate the program. Queries were answered very quickly and comprehensively. Thanks. I am going to wish I had moved to collegia earlier,

30 avril 2026
Avis spontané
Logo de Collegia FreePayroll

Réponse de Collegia FreePayroll

Hi Carole,

Thank you for your wonderful feedback! We’re delighted to hear that your transition to Collegia FreePayroll has gone smoothly and that our team was able to support you throughout the process.

We truly appreciate your kind words and are very happy to have you with us!

Kind regards,
Collegia FreePayroll Team

Noté 5 sur 5 étoiles

Troubleshooting via Chat

I'm not keen on troubleshooting via Chat but it has worked extremely well on Payrol this afternoon when I was having some issues. I was attended to immediately and Cristine was very helpful. Thoroughly recommend!

30 avril 2026
Avis spontané
Logo de Collegia FreePayroll

Réponse de Collegia FreePayroll

Hi Julie,

Thank you for your lovely feedback! We’re so pleased to hear that your issue was resolved quickly and that Cristine was able to assist you effectively. We really appreciate your recommendation and are always here if you need any further support.

Best regards,
Collegia FreePayroll Team

Noté 5 sur 5 étoiles

Excellent experience today with…

Had an excellent experience today with support from Collegia FreePayroll customer service. They answered my query very promptly and clearly, and took the time to explain what I needed to do. My overall experience of using Collegia FreePayroll has been excellent. I find it very easy to use.

29 avril 2026
Avis spontané
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Réponse de Collegia FreePayroll

Hi Liz,

Thank you for your kind review! It's great to hear that you found the software user-friendly and that our support team was able to assist you.

Best regards,
Collegia FreePayroll Team

Noté 5 sur 5 étoiles

Fantastic support.

It is fantastic software. The online support is second to none. And it's free! Thank you.

28 avril 2026
Avis spontané
Logo de Collegia FreePayroll

Réponse de Collegia FreePayroll

Hi Ken,

Thank you for your review! It’s great to hear that our support team could assist you.

Best regards,
Collegia FreePayroll Team

Noté 5 sur 5 étoiles

Great Customer Service & User Friendly

Very easy to use their Payroll software and Customer Service is amazing. Shout out to Cristine who was swift in resolving the issue calmly and swiftly.

27 avril 2026
Avis spontané
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Réponse de Collegia FreePayroll

Hello,

We’re pleased to hear that you found the software user-friendly and that our support team was able to assist you.

Best regards,
Collegia FreePayroll Team

Noté 5 sur 5 étoiles

I have had an incredible experience…

I have had an incredible experience working with Collegia FreePayroll. The software is easy to navigate and understand, and the support team is exceptional. They are always available to clarify any doubts, which is extremely helpful.

25 avril 2026
Avis spontané
Logo de Collegia FreePayroll

Réponse de Collegia FreePayroll

Hi Jeena,

Thank you so much for your kind words. We're glad to hear that you found the software easy to use and that the support team was able to help you.

Best regards,
Collegia FreePayroll Team

Noté 5 sur 5 étoiles

Very helpful in dealing with a problem

Very helpful in dealing with a problem

16 avril 2026
Avis spontané
Logo de Collegia FreePayroll

Réponse de Collegia FreePayroll

Hi Peter,

Thank you so much for your review! It means a lot to us.

Kind regards,
Collegia FreePayroll Team

Noté 5 sur 5 étoiles

Massive help from Eduardo and Cristine

Massive help from Eduardo and Cristine, thank you. Highly recommended.

22 avril 2026
Avis spontané
Logo de Collegia FreePayroll

Réponse de Collegia FreePayroll

Hi Christopher,

Thank you so much for your kind review. We appreciate the recommendation!

Kind regards,
Collegia FreePayroll Team

Noté 5 sur 5 étoiles

Very easy to navigate and super helpful…

Very easy to navigate and super helpful staff

21 avril 2026
Avis spontané
Logo de Collegia FreePayroll

Réponse de Collegia FreePayroll

Hello,

Thank you so much for your kind review! It means a lot to us.

Kind regards,
Collegia FreePayroll Team

Noté 5 sur 5 étoiles

Excellent system and support.

Excellent system and support.

They use AI for guidance which is very helpful but then also have people available for additional support when required.

Cristina quickly helped resolve my issues and was clear , friendly and professional.

21 avril 2026
Avis spontané
Logo de Collegia FreePayroll

Réponse de Collegia FreePayroll

Hi Asif,

Thank you so much for your kind words! We're glad to hear that our support team was quick and helpful.

Kind regards,
Collegia FreePayroll Team

Noté 5 sur 5 étoiles

Its been great to work with collegia…

Its been great to work with collegia freepayroll. just finished chatting with Cristine and my issue was solved in a minute...

20 avril 2026
Avis spontané
Logo de Collegia FreePayroll

Réponse de Collegia FreePayroll

Hi Lalita,

Thank you for your kind review. We're glad to hear that our support was helpful.

Best regards,
Collegia FreePayroll Team

Noté 5 sur 5 étoiles

An excellent free payroll solution

An excellent free payroll solution — highly recommended

I've been using Collegia FreePayroll for over a year now, and it has consistently impressed me. The staff are genuinely helpful and responsive, which makes a real difference when you have questions or need support.

The platform has seen great improvements over the past year, showing that the team is actively listening to users and investing in the product. It's easy to use and intuitive — everything you need without unnecessary complexity.

What stands out most is the value — Collegia FreePayroll delivers everything a paid service would, at no cost. I would strongly recommend it to any business looking to move away from expensive payroll services.

20 avril 2026
Avis spontané
Logo de Collegia FreePayroll

Réponse de Collegia FreePayroll

Hello,

Thank you for the fantastic feedback! We’re delighted to hear you’ve had such a positive experience with Collegia FreePayroll over the past year. It’s great to know our improvements, ease of use, and support have made a difference for you. We really appreciate your recommendation!

Kind regards,
Collegia FreePayroll Team

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