Freshstartinsolvency Avis 

I aas in a bad place. My husband left and left me in a lot of debt. I was a single mam working full time and not getring anywhere fast. When i called this company they were very empathetic to my circumstances and helped me stay grounded not let the debt overwhelm me. 6years later its paid off and I cant thank them enough for their help. It was never an intention to get into debt but with one wage coming in the debt was spiralling out of control.

Thanks again for all the help and great service

A really supportive and understanding service. I dealt with Terri at the start who was amazing and very sympathetic and understanding of my situation. I don’t think I would have progressed any further had it not been for her support. I then dealt with Blaine for the remainder of the process who was also fabulous - I even had reassurance from manager Lucy when I felt a little wobbly at one stage in the IVA process. I had my final call with Michelle and again she was just outstanding.
I am truly glad I found this service and my life is finally on its way to being back on track. I have never felt judged at any point, only ever understood and heard and my thoughts and wishes have always been taken into account - every step of the way.
Hopefully the next review I write will be once my IVA is completed and I’m restarting my life for the better.
Thank you so much Fresh Start for believing in me and allowing me to see that there really is light at the end of the tunnel.

Lovely people, really understanding of my situation .
Dealt with quickly and I feel like I have had an enormous load taken off me.

I had the pleasure of dealing with Ben today when an enforcement officer threatened to take my car whilst I’m in a IPA approved agreement! Ben was supper helpful and managed to stop the car being taken could not have asked for a better experience! Thank you Ben!

Brilliant service.
Showed a great deal of understanding and empathy.

Would like to say a big thanks for helping me put my life back together and all the help over the last 5 years and will definitely recommend your company to others

Since my IVA was taken over by Fresh Start, they have been fantastic!
Helped with all of my questions and worries no problem. I finally completed mine in April 2026 and feel a massive weight has been lifted. Fresh Start have been spot on throughout and I'd definitely recommend them.

What a lifeline the team provided for me , excellent communication throughout the experience.

This company helped me get out of debt.the staff are friendly and helpful I would recommend this to anyone struggling with debt

I was put at ease from day one and was able to sleep at night Knowing my debts were getting sorted am finished now and a big weight has been lifted from my shoulders..thanks for all the help I would recommend to anyone

In my lowest darkest moments when I saw no return, frest start did just that and gave me a fresh start. Theumy helped clear a burden and improve my mental health and for that i am greatful, I have now cleared my amount and I feel new again

I can't begin to thank all staff members of Fresh Start. From the initially meeting with my Supervisor Adam, to my exit phone call with Mark. All staff that I've dealt with have been caring, considerate and very professional. The online portal is very easy to use and carries all relevant and straightforward information. I have been treated very well by everyone that I've encountered along the way and I would recommend their services to anyone that finds themselves in a tricky financial situation.

Team was very supportive, agents well informed and empathetic.
Webpage is very concise and interactive

Great experience and very happy with the service!

I was given a few choices to handle my debt, in the end I went with an iva, all the letters from my creditors stopped straight away, the 6 years went so quick. Now I haven't got any debt 😊

I was facing great uncertainty when I landed my self into debt beyond help as I lost my job and I was 5 months pregnant, they helped me massively it was really overwhelming trying to sort out everything out myself but they stepped in and sorted it all out for me and after 5 years I’ve managed to take back control and I’m so happy I’ve finally completed my IVA. I faced a few dilemmas throughout but I called up explained and they were very patient with my circumstances but helped and supported me through out.

The most helpful and polite people i have dealt with thought out this whole thing. I cannot thank them enough.

Ruben was so helpful and understanding of my enquiry.
He made the process straight forwards and approved it without delays. He didn't make me feel inferior or as though i had done wrong and was understanding of my circumstances. He explained more than anyone I have spoken with before and was happy to answer my questions.

Amazing from beginning to end, so easy and no judgement 😊