Fresh Trends is hands‑down my favorite jewelry brand. Their nose studs and rings never cause irritation or redness — the only ones I can wear comfortably. Every piece is handmade exactly the way I wan... Voir plus
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Fresh Trends Jewelry is wonderful! All the pieces I have are beautiful and well made. My newest pieces are Opals The fire and colors they emit are amazing . Great customer service too!
L'entreprise a répondu
I put a rush order in and received all five pieces in prime condition and looking most excellent in under a month(less than a week before Christmas!!!)! They are external thread, which after hours of... Voir plus
L'entreprise a répondu
Beyond horrible! You better love your item because trying to return it is a nightmare. It takes five emails before a response and they make you jump through hoops explaining why you want to return. Th... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Fresh Trends is a fine piercing jewelry brand, founded in 2003 and still a family owned small business. We started at a dining room table in Palm Beach, Florida, as one of the first online body jewelry retailers in the country. Today, every piece is handcrafted to order in California in solid 14k or 18k gold and 950 platinum, never plated, and sized for the piercing it is made for. Our collection covers nose, septum, belly, ear and cartilage, lip, nipple and intimate piercing jewelry, with real diamonds and gemstones in everyday places. Every piece is nickel-free and hypoallergenic, designed for sensitive skin, healed piercings and everyday wear. Because each piece is made after you order, we offer free Piercing Advisor sizing help and our Perfect Fit Guarantee: if you used the Piercing Advisor, any needed alteration is on us. Choose your gold color, size, gemstone and setting, or ask about a custom design. We use recycled metals and plant a tree with every order. We read the reviews customers leave here and respond to them. If something is not right with your order, email hello@freshtrends.com and our customer care team will help. Customer service is available Monday to Friday, 10 AM to 4 PM Eastern.
Coordonnées de contact
North Palm Beach, Etats-Unis
- (866) 698-9427
- hello@freshtrends.com
- www.freshtrends.com
3,7
Moyen
64 avis
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Fresh Trends Jewelry is wonderful!
Fresh Trends Jewelry is wonderful! All the pieces I have are beautiful and well made. My newest pieces are Opals
The fire and colors they emit are amazing . Great customer service too!
2 octobre 2026
Avis spontané
Réponse de Fresh Trends Fine Jewelry
Thank you, Adele! We're so glad you love your pieces, and that your new opals are showing off all their fire and color. It means a lot that our customer care team made your experience a good one too. - Fresh Trends Customer Care
My Go‑To for Perfect Irritation‑Free Nose Jewelry!
Fresh Trends is hands‑down my favorite jewelry brand. Their nose studs and rings never cause irritation or redness — the only ones I can wear comfortably. Every piece is handmade exactly the way I want, and the quality is incredible. Their customer service is just as amazing. I love their products and keep expanding my collection because they’re simply the best.
20 août 2026
Avis spontané
Réponse de Fresh Trends Fine Jewelry
Thank you for such kind words! We're so glad our nose studs and rings have been comfortable for you, because a great fit is exactly what we design for. We appreciate you growing your collection with us. - Fresh Trends Customer Care
BEAUTIFUL Work!
I absolutely love every piece I've ordered from FreshTrends (I now have 7). The quality is outstanding and the customer service is unmatched. Dawn is the best to work with.
I asked if I could update two of the items to a different style and they said absolutely. It was a quick process and I couldn't be more pleased.
When you're in the exclusive club you get fast shipping on top of that amazing service. Win/win all around!
20 juillet 2026
Avis spontané
Réponse de Fresh Trends Fine Jewelry
Thank you, Marie, and congratulations on your seventh piece! We're so glad the style update was quick and easy, and we'll pass your kind words along to Dawn and the whole team. - Fresh Trends Customer Care
The good, bad & ugly!
The good?
There is literally nothing I've found that completes with the quality and finished product of these pieces. It's why I've ordered five, and I'm about to do a custom piece. It's just outstanding.
The bad?
The creation and shiopping time can be quite long. Worth the wait, but you're gonna wait.
The ugly?
Forget about returns. And the promised piercing advisor service only allows you to pay more to make changes to the piece you otherwise cant return or amend. I understand the policy, but I don't love it at all.
25 novembre 2025
Avis spontané
Réponse de Fresh Trends Fine Jewelry
Thank you so much for taking the time to share such an honest review. It truly means a great deal to us that you've chosen FreshTrends for five pieces and are already considering a custom design. Hearing that you haven't found anything that compares to the quality of our jewelry is incredibly rewarding for our team of jewelers who handcraft each piece.
We also appreciate your candid feedback regarding our production times and our return and Piercing Advisor policies. We understand these aspects of our process aren't ideal for everyone, and we're always looking for ways to improve the customer experience while maintaining the quality and custom craftsmanship that make our pieces unique.
Thank you again for your continued support and for trusting us with your jewelry. We look forward to creating your next custom piece!
Regards,
FreshTrends
If I could give them a BIG FAT ZERO I…
If I could give them a BIG FAT ZERO I would!!! The earring came BENT and appeared to be USED!!!! I sent them a pic of the damaged used product and “Dawn” said it’s supposed to be bent!… whaaaat!!???!! You’re selling damaged goods and admitting to then say there is no refund option!!! This piece of crap jewelry company just ripped me off for over $200!!! DO NOT BUY FROM THIS SHADY COMPANY!!!!! Called my bank and just letting them handle them.
21 juin 2026
Avis spontané
Réponse de Fresh Trends Fine Jewelry
Hello Cassandra, We're sorry to hear of your disappointment. You purchased a piece of threadless jewelry, that does arrive bent just a bit, you will need to bend it more to secure it in the flatback. We do not resell any part of a piece that has been sent to someone else, this is for hygiene purposes. Our return policy doesn't allow for refunds of custom made body jewelry, however, we will work with you on a possible alteration to a threaded piece. We do wish to get you a piece of jewelry that you love and are proud to wear. Have a nice day.
FreshTrends
If I could give zero stars I would
If I could give zero stars I would. This interaction has been horrible from start to finish. They advertise a sale on their website, then they didn't honor it during checkout. When I contacted them regarding this, they promised a refund of the sale discount and claimed this was an issue with my timing to checkout. However, this is bogus because the sale is STILL listed on their site. They are scamming people. Despite this red flag, like an idiot I moved forward. It took a week for the promised refund to be issued. Then I inquired when my item would ship. I was informed it would be A MONTH. So now I'm floating them $400 for a piece of jewelry that I don't have in hand because they charged my card immediately not when they ship. When I asked to cancel and for a refund they claimed that I would have had to do so within 72 hours and refused. NONE of these policies are on their website. No FAQ, nothing. This company is a joke, scam and has TERRIBLE customer service. Avoid them at all costs and take your business to a legitimate jewelry store!
20 avril 2026
Avis spontané
Réponse de Fresh Trends Fine Jewelry
Hello Elizabeth,
Thank you for taking the time to share your concerns. I’m very sorry this experience has been frustrating, and I’d like to clarify a few points to ensure everything is fully transparent.
Regarding the discount, we did process the **15% welcome promotion refund the same day it was requested**. Any delay in seeing those funds would be due to your credit card provider’s processing time. As noted, our system allows **one discount per order**, which is why an additional promotion could not be applied.
In terms of production, all of our pieces are **made to order**, and the item you selected is listed on the product page as **“Ready in 1–2 weeks.”** We do collect payment at checkout prior to production beginning, which is standard for custom-made items.
Our **cancellation policy** is outlined on our website, including the 72-hour window:
[https://www.freshtrends.com/pages/return-policy](https://www.freshtrends.com/pages/return-policy)
You can also find additional details in our FAQ:
[https://www.freshtrends.com/pages/faq](https://www.freshtrends.com/pages/faq)
That said, we understand your concerns and, as previously communicated, we are making an **exception to cancel and fully refund your order without the 5% cancellation fee**.
We do our best to be as clear as possible with our policies and timelines, and we appreciate your feedback as it helps us continue to improve.
Please let me know if there is anything further I can assist you with.
Kind regards,
FreshTrends Customer Care
My review never showed up on their site.
This below is the review I wrote that was suppose to show on their site. It never did.
“ First of all, I love the quality of this piece I got the. Four Diamonds Side-Set Seam Ring Hoop 14K Yellow Gold / 16G / 5/16" (8mm). It’s sturdy and has a beautiful sparkle that is both dainty and classy all the same time. However, I haven’t managed to actually wear the piece ever since I got it two weeks ago. I cannot find where it comes apart/opens and I don’t want to bend it out of shape or damage it. My vision is not the greatest and I wear longer nails and since this is supposed to be tiny (nose ring) to begin with it has been next to impossible for me to figure it out on my own. I am taking some of my other fine jewelry for cleaning and I’ll ask someone there to help me.
If you have bad vision or longer nails, keep all of this in mind. I did read prior to purchase that this did not have any clap/click closure and one of the reviewers mentioned the issue with that. I just did not know I would have so much trouble with it. Given the price and how excited I was to get it it’s disappointing. I was planning on buying the white gold version as well but now I’m not so sure I will since I’ll always need someone’s help with it. ”
26 mars 2026
Avis spontané
Réponse de Fresh Trends Fine Jewelry
Thank you for the kind words about the piece, and we're sorry you've had trouble getting it on. We're also sorry your review didn't appear on our site. Please email hello@freshtrends.com with your order number and we'll help you with the hoop and look into why your review didn't show. - Fresh Trends Customer Care
Beautiful work
Beautiful work. The materials and craftsmanship are top notch,
23 mars 2026
Avis spontané
Réponse de Fresh Trends Fine Jewelry
Thank you, Ken. We're so glad you appreciate the materials and craftsmanship that go into every piece we make. - Fresh Trends Customer Care
Beautiful jewelry
Good customer service. They reach out to make sure you ordered the right size since the jewelry is custom made. I was worried about my sizing, but it was the perfect size for my vch piercing. The piece is very comfortable for everyday wear.
3 février 2026
Avis spontané
Réponse de Fresh Trends Fine Jewelry
Thank you so much for sharing your experience! We’re glad our team was able to help confirm sizing and give you peace of mind. Hearing that it fits perfectly and feels comfortable for everyday wear truly means a lot to us.
FreshTrends
My first clit ring
The quality is great, something I will keep forever. The fit is perfect and lots of compliments. Looks sexy and feels good.
11 février 2026
Avis spontané
Réponse de Fresh Trends Fine Jewelry
We’re so happy you love it! Thank you for sharing—your feedback means the world to us.
FreshTrends
The piece is gorgeous
The piece is gorgeous, and the diamond is perfect. I've lost jewelry twice before when it fell out. The fit is exactly what I need and the piece is secure.
28 janvier 2026
Avis spontané
Réponse de Fresh Trends Fine Jewelry
We’re so happy you love it! Thank you for sharing—we’re glad it feels secure and fits perfectly.
FreshTrends
Ordered from them on 12/1/25
Ordered from them on 12/1/25, was aware that during holiday season, and it being a hand crafted jeweler it would take longer than what was stated on there website for the product at 1-2 weeks. I gave 3 weeks as leeway. I still do not have the product I ordered, it hasn't been shipped or even in the process of being shipped. And its been 6 weeks.
I could forgive the issue if it wasn't for them stating even after waiting 6 weeks they would have to extend another 12 business days (2.5 weeks) because it didnt meet there standards during there quality control. Of which i'll call bull on.
It may seem silly to write a bad review on this but ill give a small background, ive ordered gold jewelry before online, my wedding ring was a custom made piece from Israel as well as my wife's, both of which ordered near Christmas time as well, mine was prepared and shipped in 3 weeks hers in 4. Again, custom made. And this other shop claimed it would take longer due to the nature of the pieces. AGAIN, not a product that they have a previous design plate for, but made custom.
This company, fresh trends, has stock for all there products. What I mean is even if it made by order, they already have the design drawn up and it just needs to be made and tested from there. I ordered a barbell, a literal straight rod with a few middle bezels. Not something with like golden vines coming out and flowers blooming but literally a straight bar. Not only that but to claim 2 weeks and take 2 months, I will not be using there shop again. I will be steering clear of them from now on.
They will not last if they plan on falling way short from there claims they post.
(Update: They'll post there response publicly but will not respond to my emails or answer there phone over order cancelation, during business hours)
10 janvier 2026
Avis spontané
Réponse de Fresh Trends Fine Jewelry
Thank you for sharing your feedback. We understand how frustrating extended production timelines can be and appreciate the opportunity to clarify what occurred.
The item ordered is handcrafted fine body jewelry, and while the design itself may appear simple, these pieces require precise fabrication and multiple quality checks to ensure safety, durability, and comfort for body wear.
On January 9, the piece did not pass final quality control due to a small dent in the setting. Rather than ship a piece that did not meet our standards, it was immediately sent back to our jeweler for correction. While the typical turnaround for a quality-control correction is 10–12 business days, we escalated this as an urgent priority to minimize further delay.
We understand the comparison being made to other custom jewelry experiences; however, fine body jewelry has additional considerations beyond standard jewelry, including fit, balance, and safety for long-term wear, which can extend production time.
We appreciate the customer’s patience and remain committed to delivering a piece that meets our quality standards rather than rushing one that does not.
— FreshTrends Customer Care
Low profile diamond nose studs
I bought two low profile diamond nose studs and they are beautiful. I love wearing studs in my nose but most I have purchased in the past sit too high. I also appreciated receiving a care guide and prompts if I wanted to have a size consultation.
16 décembre 2025
Avis spontané
Réponse de Fresh Trends Fine Jewelry
Thank you so much for your lovely feedback! We’re thrilled to hear that you love your low-profile diamond nose studs and that they sit comfortably just the way you were hoping.
We’re also glad you found the care guide and sizing consultation prompts helpful — our goal is to make sure every piece fits beautifully and is easy to wear.
We truly appreciate you taking the time to share your experience and look forward to creating something special for you again.
Warm regards,
Dawn
2.5s bezel set
Beautiful work per usual I got the 2.5 bezel set diamond’s for my lip I love the way they shine they are very beautiful diamond’s I cannot wait to get the bigger diamonds the 2.5s are perfect size for the lip I just like stuff that stands out a lot more that’s why I look forward to upgrading in a few months or so:)
22 décembre 2025
Avis spontané
Réponse de Fresh Trends Fine Jewelry
Thank you so much for your kind words! We’re thrilled to hear how much you love your 2.5mm bezel-set diamonds — they truly are a beautiful choice, especially for lip jewelry. ✨
It means a lot to us that you’re already looking forward to upgrading in the future. When you’re ready for something with even more presence, we’ll be happy to help you find the perfect larger size that really stands out.
Thank you again for your continued support and for trusting us with your jewelry. We can’t wait to create your next piece!
I put a rush order in and received all…
I put a rush order in and received all five pieces in prime condition and looking most excellent in under a month(less than a week before Christmas!!!)! They are external thread, which after hours of effort, I gave up trying to put em in myself and had my piercer grr over the drops and efforts necessary to get the tiny thread in the tiny hole precisely. If I am putting gold in my face why not pay someone else to do it. I am a great big ol fan of having the 14k pieces. Big confidence boost and feels all around. Thank you!
19 décembre 2025
Avis spontané
Réponse de Fresh Trends Fine Jewelry
Thank you so much for taking the time to share this—what an amazing review! We’re thrilled to hear your rush order arrived in time for Christmas and that all five pieces arrived in perfect condition. ✨
You’re absolutely right—those tiny threads can be tricky, and having a professional piercer handle the installation is often the best (and least stressful!) option, especially with fine 14k gold jewelry. We love hearing that wearing solid gold has given you such a confidence boost—that’s exactly what we hope our pieces do.
Thank you again for your support and kind words. We’re honored to be part of your jewelry collection and look forward to creating more pieces for you in the future!
They accommodated my custom request!
I wanted to upgrade an earring I liked to rose gold and diamond. They offered a custom option and made it happen. Didn’t take long and I was very happy with the result.
21 novembre 2025
Avis spontané
Réponse de Fresh Trends Fine Jewelry
Thank you so much for sharing this! We’re so happy to hear that the custom upgrade to rose gold and diamond turned out exactly as you hoped. 💖✨
Creating custom pieces like this is one of our favorite things to do, and it means a lot to know the process felt smooth and timely for you. Thank you for trusting us with your vision — we’d love to work with you again anytime you’re ready for your next upgrade!
Absolutely love my clicker
Absolutely love my clicker! It is the perfect size and was easy to put in. I would definitely buy again!
5 novembre 2025
Avis spontané
Réponse de Fresh Trends Fine Jewelry
Thank you, Sara! We're so glad your clicker is the perfect size and easy to put in. We'd love to help you find your next piece whenever you're ready. - Fresh Trends Customer Care
Not real gold.
I bought my fiance a diamond rose gold nose ring a couple years ago. The diamond recently fell off of it and we took it out of her nose to look at it and the nose ring is a silver metal that is tarnished black now. Is this not real gold? I don’t even think it’s a real diamond if the stud isn’t real. A small nose ring for $395 should be real gold and diamond. The order was under Amber Binkley.
10 novembre 2025
Avis spontané
Réponse de Fresh Trends Fine Jewelry
Hello Charles,
Thank you for reaching out, and I’m truly sorry to hear about the issue with your fiancée’s nose ring. I completely understand your concern regarding the diamond and the discoloration you’re seeing. We guarantee our pieces are all solid 14K gold, not plated and contain zero nickel.
There are a few reasons why genuine gold jewelry may darken over time:
Overheating During Sterilization – If the jewelry was autoclaved, flame sterilized, or exposed to high heat (above 450°F / 230°C), the alloy metals or solder joints can oxidize, creating a darkened appearance. Gold itself doesn’t tarnish, but the small percentage of other metals in the alloy can react under those conditions.
Exposure to Harsh Chemicals or Saltwater – Contact with strong cleaning agents, bleach, or saltwater (including sweat) can cause surface reactions, particularly near joints or thin areas.
I attempted to locate your order but wasn’t able to find it in our system. To better assist you and offer a resolution, could you please provide either your order number or the name and email used at checkout? Once I have that information, I’ll review your order details and reach out with next steps.
You can reply directly to this email or contact me at support@freshtrends.com
. We truly appreciate your patience and want to ensure you’re taken care of.
Warm regards,
Dawn
FreshTrends Fine Body Jewelry
I have purchased several nose rings…
I have purchased several nose rings from this company for myself and a family member. I have never been disappointed. I received exactly what I ordered and expected. Way to go, FreshTrends!!!! They have mastered the nose rings!!! Very unique designs and the diamonds are gorgeous!!!
22 octobre 2025
Avis spontané
Réponse de Fresh Trends Fine Jewelry
Thank you so much for your wonderful feedback!
We’re thrilled to hear that you and your family have enjoyed your pieces and that the designs and diamonds have lived up to your expectations. Your continued trust and support mean the world to us — it’s clients like you who inspire our team to keep creating unique, handcrafted fine jewelry.
With gratitude,
The FreshTrends Team 💎
Ordering jewelry.
I always love ordering from this company as they are very good at what they do. The quality of everything that I have bought so far is excellent and very sturdy. I whole heartly recommend them for all of your body piercing needs. In total I have bought about 14 pieces from them and love everyone.
9 août 2025
Avis spontané
Réponse de Fresh Trends Fine Jewelry
Thank you so much for your continued support and kind words! We’re thrilled to hear that you’ve loved every piece you’ve received from us. Knowing that you trust our quality and craftsmanship truly means the world to our team. We look forward to creating many more beautiful pieces for you! 💎
Warmly,
The FreshTrends Team
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