Brilliant experience from start to finish. The postage was incredibly fast, and the tracking was spot on, keeping me updated the whole way. The products themselves are of the absolute highest qualit... Voir plus
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Lisez les avis des autres
29/08/2026 Hi everyone. I am updating my review, due to excellent customer service from Fridja. Sadly I had to send my oven back, which saddened me as it really is a lovely oven. If you’re thi... Voir plus
On recommendation I bought a portable blender that I’d never heard of to replace my Blendjet. It took a while to arrive, but that was UPS’s fault, plus packaging was pretty banged up and parts missing... Voir plus
Hugest thanks to Fridja for pulling out the stops and rescuing us just as our F10 steamer stopped working just before my daughter's wedding (shout out to Joanne :) It's a great little steamer but wh... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Fridja is a British company that develops, retails and wholesales innovative home appliances since 2010! Our flagship products are clothes steamers and juicers. Many thanks for finding our TrustPilot profile!
Coordonnées de contact
Royaume-Uni
- info@fridja.com
- www.fridja.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Juicer Motor Repair
We had a problem with the motor on our juicer, but on contacting Fridja everything was resolved in a very professional and helpful manner. Really great Customer Service from the focal point, Joanne.

Réponse de Fridja
F2500 juicer
Hi, brought the juicer f2500, love the juicer but not sure if the left over fruits are ment to be still wet, or is it ment to be bone dry could you please clarify on this much appreciated.
As my one is wet and can be squeezed again to take more juice out .

Réponse de Fridja
Impressive service
I was very impressed by the speed with Joanne responded to my message and solved my problems regarding a newly bought garment steamer. A replacement was arranged for the next day (and the faulty one taken away).
Very efficient service: thank you

Réponse de Fridja
My first slow juicer
Nice buying experience. Smooth payment and delivery.
As for the juicer, it’s my first slow juicer and I really like it.
I’ve had it for a few months, no issues and seems to be holding up well.
Easy enough to clean under a hot tap and produces really great fruit juice. It also gives me peace of mind as I have to avoid added sugar/sweeteners for health reasons.
The leftover pulp composts well and my herb garden seems to like the result.

Réponse de Fridja
Wonderful Fridja
Just so touched by their helpfulness at Fridja - Joanne did a marvellous job quickly replacing a lid whose knob popped out, quickly and efficiently. I was so grateful as I really enjoy my Fridja orange squeezer - makes delicious juice and is fun to use and easy to clean. I do recommend Fridja and particularly their great after sales service and team !

Réponse de Fridja
Recommended!
So, received my F1900, and realised there was some marking on the lid (easy missed, didn't affect functionality).
Reached out to Fridja about 30 mins ago, and already sorted - replacement on the way already, courtesy of Joanne!
The juicer itself is fantastic, the customer service is fantastic - def' recommend!

Réponse de Fridja
Top notch customer service
I enquired last night about an item that was showing as out of stock and received an almost immediate response. It turned out there was an issue with the link I was using, not the actual item. After a few quick and helpful messages back and forth, I was able to place my order today! I’ve been checking the stock on this juicer for months, and I couldn’t be happier with the fantastic service. Highly recommend!

Réponse de Fridja
Bloody amazing.
I have only recently started frequently using my Fridja juicer and it's incredible. The mango sorbet last night was perfect. I had a bit of trouble unscrewing the main masticating bit and customer service got straight back to me and it was sorted in a jiffy. Now a nice bit of morning juicing.

Réponse de Fridja
Don’t last long
Bought two steamers a handheld for my daughter and a standing one for me. Both broke within 2 years - out of guarantee. I’ll stick to my iron!

Réponse de Fridja
Outstanding service
There was an item missing from my delivery, I emailed about it on a Sunday and had a reply from the ery helpful Joanne within an hour, and by the Tuesday morning she confirmed that a replacement was on its way.
One of the most positive customer service experiences I've had in a long time. Well done Joanne, you're a credit to your organisation.

Réponse de Fridja
A pleasure to deal with
Had a slight issue with my juicer clogging but it was completely resolved without any fuss or delay by Joanne in their customer service team. A pleasure to deal with. Thank you Joanne.

Réponse de Fridja
Just registered my whole juicer with…
Just registered my whole juicer with Fridja, excellent service and am impressed with how the juicer works for the price, fast with very dry waste.
Would recommend

Réponse de Fridja
I didn’t hold out much hope of getting…
I didn’t hold out much hope of getting my issue resolved on line.
However, guess what, it was.
Now a happy bunny as steamer is working again.
Thank you

Réponse de Fridja
Excellent Customer service
I had to contact customer service as part of juicer had broken. Replacement part was dispatched very quickly. Excellent customer service. Thank you !

Réponse de Fridja
Very good customer service
We bought an F-1200 steamer and we are pleased with it. It is a great addition that helps a lot with laundry/ironing.
However due to some error in the marketing and manual description, since rectified, we could have reasonably expected a crease attachment. Fridja could perhaps have argued otherwise, but as soon as the attachment was available they sent us one f.o.c.
Customers services were attentive to this and easy to deal with. Bottom line - very good customer service.

Réponse de Fridja
Great portable blender
bought the F500 portable blender, and it’s a fantastic upgrade from the cheaper one I was using before. It feels sturdy and good quality. I’ve used it for smoothies, juices, iced coffee, and mostly for protein shakes. The battery life is impressive – I’ve had it for a while now and only needed to charge it a couple of times. Overall, I’m really happy with my purchase and have already recommended it to friends.

Réponse de Fridja
excellent customer service
excellent customer service. They found spare part for discontinued steamer and responded quickly.

Réponse de Fridja
Human being not a bot
It was online, but talking to a real person who was knowledgeable and helpful. A phone number would have been good though - not everyone is comfortable with typing everything out.

Réponse de Fridja
Amazing juicer just like the Nama J2
The Fridja F2500 juicer has genuinely surprised me with how well it performs. It delivers results that can easily compete with the highly-regarded Nama J2, but at a fraction of the price. As someone who enjoys fresh juice every day, I was initially tempted by the Nama J2, but its steep price made me think twice. After doing some research, I came across the Fridja F2500, and it’s turned out to be an amazing alternative.
The F2500 is a slow juicer that efficiently extracts juice, preserving nutrients and consistently producing a smooth, delicious drink. It’s user-friendly, easy to assemble, clean, and operate, making it a great option whether you’re new to juicing or have been doing it for years. I especially appreciate the large feeding chute, which lets you juice whole fruits and vegetables without the hassle of pre-cutting—saving both time and effort.
What’s even more impressive is that a friend of mine, who’s also passionate about juicing, decided to buy the Fridja F2500 after seeing how well mine worked. They’re just as excited about its performance and value as I am. If you’re considering the Nama J2 but are put off by the price, the Fridja F2500 is an excellent, budget-friendly option that doesn’t skimp on quality.

Réponse de Fridja
Joanne Leighton thankyou amazing…
Joanne Leighton thankyou amazing customer service quick and prompt when I had an issue

Réponse de Fridja
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