Furniture Village - Cheadle Avis 

1 260
TrustScore 5 sur 5

4,8

Stanley Green Retail Park, SK8 6PT Cheadle, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Went to Furnture village to look for a sofa/settee, Andy greeted us and asked could he help, and help he did, but not in a pushy or persuasive way. In fact he was very patient with us as we sat on... Voir plus

Noté 5 sur 5 étoiles

Mohammed was very helpful today and helped us decide what furniture would fit in our home. We were happy to proceed with a purchase today because of him. He wasn't pushy or demanding, gave us space t... Voir plus

Noté 5 sur 5 étoiles

Jason was fantastic and made the sofa buying experience great. He had a very friendly demeanour and a great sense of humour. He was also very knowledgeable and took extra time to explain all the small... Voir plus

Noté 4 sur 5 étoiles

Overall very good although there was a discrepancy on your website re dimensions of Torino large table. This was informed to the sales person at site who did agree that there was an issue and he would... Voir plus


À propos de l'entreprise


Coordonnées de contact

  • Stanley Green Retail Park, SK8 6PT, Cheadle, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,8

Tous les avis

(1 260)

65 303 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Fiona Selby was very efficient

Fiona Selby was very efficient, nothing was to much trouble,impressive service with delivery. 3 lovely gentlemen quick slick also very efficient again nothing was to much trouble I would recommend the furniture village to anyone looking for new comfort in life as my sofa & chair are aimed at full lumbar support reclining with heated seats, I will have to contact them though as on my sofa only the left hand side heats up with the right hand side not working

6 juin 2026
Noté 1 sur 5 étoiles

Lack of customer service…

The lack of customer service by the so called customer service was appaling. We were supplied with a chair that was obviously wrongly assembled and glued together. The chair failed soon after purchase but replacement was denied because it was being used in a rental property. It should have been replaced FOC under the Sale of Goods Act as it was not fit for sale

29 mai 2026
Logo de Furniture Village - Cheadle

Réponse de Furniture Village - Cheadle

Good Morning, I am so sorry to hear about the issues you have encountered with your dining chair. I would like to investigate this further for you. To enable me to do so please can you send a copy of your review along with your 9 digit order number, name and address. Kind Regards Kieran

Noté 1 sur 5 étoiles

Salesman not suited to fronting your…

Salesman not suited to fronting your Company. His attitude was unfortunate.

29 mai 2026
Logo de Furniture Village - Cheadle

Réponse de Furniture Village - Cheadle

Good Afternoon,

Thank you for your feedback. I am sorry to read of the experience you received from the store. Please provide a copy of your review, your order number, full name and billing address to myexpeirence@furniturevillage.co.uk so this can be looked into.

Kind regards,
Shanice

Noté 5 sur 5 étoiles

Went out to buy table

Went out to buy table, chairs and a side table. The Gavin was super helpful.

He talk us through how to order and gave us a really good deal. Will shop again.

29 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service at Furniture Village Cheadle

Visited the Cheadle store today for 6 dining chairs. Found the perfect set of 6. Mohammed Shafique was brilliant, very friendly and helped us to make the perfect choice. Got an excellent bank holiday price too. Absolutely delighted and a truly faultless service. And the tea and cookies were delicious.

24 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Nothing was to much trouble

Nothing was to much trouble. You were not pressurised into anything.like you are in some stores. We bought a mattress one day and a couple of days later a three piece suite. Will definitely shop at Stanley Green again.
Thanks to Mohamed and Tracy for looking after us.Paul and Barbara.

21 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

We had such a fantastic experience at…

We had such a fantastic experience at Furniture Village thanks to Tracey! From the moment we arrived, she was incredibly welcoming, friendly, and professional. She was absolutely brilliant with the children patient, kind, and made the whole shopping experience so much easier and more enjoyable for us as a family.

Her knowledge of the sofas and furniture was outstanding. She took the time to explain everything clearly, listened to exactly what we were looking for, and helped us find the perfect options without ever making us feel pressured. You can really tell she cares about customer service and takes pride in what she does.

Tracey is a real credit to Furniture Village, and because of the excellent service we received, we will definitely be returning in the future. Thank you again for making the experience such a positive one!

23 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

More great service

The staff we interacted with in store were all welcoming and helpful. We were never hounded when trying to make a decision on the furniture we wanted to purchase but there was always someone there when we needed information. We were served finally by Tracey Maxwell who was very helpful and she completed our order process quickly making sure she had covered all our questions to our satisfaction.

19 mai 2026

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