Matt was very helpful and gave us great advice on the table and chairs we were looking at. He gave us different ideas on the chair options available and moved all furniture around, nothing was too mu... Voir plus
Établissement
Changer d'établissementBoulevard Retail Park, Maskew Avenue, PE1 2HS Peterborough, GB
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Lisez les avis des autres
Another brilliant experience with Haylee at Furniture Village! We originally bought a rug from Haylee and were so happy with the experience that when we decided we needed another one, we wen... Voir plus
We had such a lovely experience buying our new table and sideboard from Furniture Village, and a huge thank you to Haylee for making it so easy! Haylee was brilliant from start to finish. She w... Voir plus
⭐⭐⭐⭐⭐ Outstanding customer service from Kwok Lee We visited Furniture Village today to look for a new sofa and were really impressed with the service we received from Kwok Lee. From t... Voir plus
À propos de l'entreprise
Coordonnées de contact
Boulevard Retail Park, Maskew Avenue, PE1 2HS, Peterborough, Royaume-Uni
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Only went to view sofas
Only went to view sofas, we ended up spending nearly 2 hours in there; we was given a drink and freshly baked cookie. We was looked after by Matt then Aaron both were extremely friendly, they made us feel very welcomed, we didn't feel rushed and Aaron was able to accommodate my move date. We have a lovely afternoon lots of laughs and a sofa was purchased.
Simple & easy Matt was extremely…
Simple & easy Matt was extremely helpful bought a sofa in 20 minutes
Very helpful
Very helpful, made sure to show me all available options, easy and straight forward!
The delivery Team phoned about 1/2hr…
The delivery Team phoned about 1/2hr before arrival (they’d been before so knew the exact spot to come to for easiest access) and arrived on time. They were very efficient in unpacking and assembling the unit, placing in the right spot in the room.
Gave good instructions on correct way to use the drawers to avoid later distortion if opened incorrectly.
Very polite, friendly and efficient Team.
Aaron was amazing
Aaron was amazing! The package he put together for us was exactly what we wanted and at a great price.
Great shopping experience
We dealt with Matt on the first day we came around to browse. He was respectful and gave us space to look around but was never too far away to answer questions. He was knowledgable and very welcoming. I returned again the following Monday and purchased a sofa.
Thank you Matt for helping us.
This is The Way..
This is The Way... to shop for a recliner sofa. What stellar customer service. From coming out to see if the wheelchair needed a bit of encouragement to unfold, to plying comfortable customers with coffee and fresh cookies. Would you believe it, they even had one of those new AV/Bluetooth suites set up and trained members of staff to keep husbands amused with tales of The Force whilst the contracts are signed and chance cubes are rolled. Just kidding about the chance cubes, it was a carefully calculated total price. Really happy with the staff and the service we received and hope the new sofa arrives soon.
The staff though I may not remember…
The staff though I may not remember names were really patient and helpful. Quite considerate as well because money was deffo spent but worth it
Peterborough visit
Kwok was really helpful, allowed us to work out what we wanted ourselves, while at the same time giving us the information we needed,
Thank you
Excellent Sales Person with product details immediately provided
Fiona was very polite and extremely helpful in assisting us choose the appropriate furniture, especially for two people with specific needs such as using a wheelchair and transferring to a firm settee. She was most accommodating especially when helping us choose the correct suite with matching fabric covers which we all agreed upon.
This lady is a true asset for Furniture Village & gets a Highly recommended A***** from Lee & Dr.Louise Niblett-Fairless.
Matt was extremely helpful and had good…
Matt was extremely helpful and had good product knowledge. Made us feel relaxed and not pressured. Looking forward to receiving our order.
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Manager was very bad manner and not…
Manager was very bad manner and not friendly. Despite we have been shopping at furniture village for last 15years. This particular manager had a very bad manner very disappointing not we going to shop at Furniture village in the future

Réponse de Furniture Village - Peterborough
Graham the sales consultant was…
Graham the sales consultant was particularly helpful, patient and gave good sound advice regarding my purchase
Salesman was very helpful to find us…
Salesman was very helpful to find us the most suitable wardrobe for our requirements
He explained what would happen in the installation and we came away happy with our purchase
Told the salesman what we were looking…
Told the salesman what we were looking for and took us to exactly what we wanted. He gave useful knowledge on construction and especially springs. No messing about straight to the point. Not pressured into sale which makes a change.
Matt was very helpful in our purchase…
Matt was very helpful in our purchase and politely guided us through the entire process. Thank you.
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