Furniture Village - Ruislip Avis 

Terrible customer service bought sofa now collapsing n they don’t want to know

Rajesh was extremely helpful during our visit today. We came in looking for a mattress and he took the time to understand our requirements, explain the different options clearly, and answer all our questions without any pressure. His knowledge, patience, and professional approach made the decision much easier for us. We really appreciated his assistance and excellent customer service. Thank you, Rajesh!

Rajesh at the Ruislip Branch gave us excellent service and helped us with our purchase clearly and confidently.
Very pleased with this store and our purchase.

Milin was very helpful and nice. Whole experience was great.

Excellent service from start to finish. The salesman was friendly, helpful, and gave great suggestions without any pressure. Communication and service throughout were spectacular.

The delivery team were also extremely professional and polite. They assembled all the chairs, placed everything carefully in the room, and took away all the packaging afterwards.

A truly first-class experience — thank you very much. We’re looking forward to enjoying our new furniture!

Excellent service from Rajesh Reddy. We visited him twice before placing our order, and on both occasions he was extremely knowledgeable, reassuring, and professional. He took the time to answer all our questions and made the whole experience very comfortable and enjoyable.

We will definitely be recommending Rajesh to our family and friends whenever they need new furniture. Thank you again!

Ash at Ruislip branch has been really helpful guiding us through choices and answering all our questions. Amazing customer service. Highly recommend.

Rajesh Reddy was very friendly and helpful

We had a great service from Rajesh Reddy, helped us choose sofa and dinning table. He was considerate to speed up as I was short on time and done the sale quickly, thank you.

Very disappointed with the service from Furniture Village. Our living room sofa was delivered on 02/05, but parts were missing from the order. It has now been over a month and the issue is still not sorted. Poor customer service and very frustrating experience.

Good quality products and friendly sales team

MIlin Parekh who served us was excellent, nothing was to much problem for him, showed as many options and helped us in making on our purchase of dinning chairs.
We will certainly be visiting the store again and hope MIlin is available to serve us.
Thank you Milini.

Very helpful and accommodative in every way.
Millin served us with patience and professionally.

Product & assembly was good however it took 2 months rather than the 1 month I was told for the product to arrive and there was no-one keeping us informed of the delays. I was doing all the chasing.

great help from Rajesh! he really took out his time to curate all of the furniture ideas for us and was very patient. thank you so much for guiding us :)

My requirements were VERY specific for a leather sofa suite. Rajesh Reddy welcomed me and worked patiently and diligently to root out what I wanted. And finally we were successful.
Having searched online I was concerned that the ranges I rated would not be available to test in store but I was wrong.
Thank you Furniture Village snd Rajesh.

Rajesh was very helpful with guiding me through the whole process, explained everything and really made me feel comfortable, lovely customer service highly recommended

Just to furniture village South Ruislip. We knew what we wanted to look at and was served by Milan Parekh. Milan was extremely courteous and knowledgeable about all his product. He spent plenty of time with overviewing what we were looking at. The whole experience was pleasant without being pushy. Can’t thank Milan enough for his support throughout.
Thank you so much.

Went into showroom in Ruislip, looking for a new suite in the future. The store was easy to negotiate and found myself upstairs. Saw a dining table and chairs, came home to Bicester and showed dining room table and chairs to wife, so with her agreement I went on website and purchased it. The guy in Ruislip was very informative about the suite and so I will consider taking wife in to see it in future..Essa Salah was very polite and very informative.