Furniture Village - Southampton Avis 

Awful service worst company ever purchased from. They lie to get the sale.

Kieran helpful, hopefully repair will be carried out

Very efficient and pleasant quick workers.
I was very impressed with the tidy job the driver did.

Excellent service from start to finish. The company held on to our order until we completed on our house which took a lot longer than expected.
Shane and Joe did an excellent job installing our furniture.

Very helpful staff from the minute we walked into the showroom right until I purchased my sofa unit. Not pushy, just letting me know they were there too help.

Raymond Lord was our sales consultant during our visit to the Southampton store. May I say he was very helpful and was very knowledgeable about the products. Nothing was to much trouble gave us time to compare sofas and we did not feel under any pressure, at any time. Took time to explain delivery and care package. All in all a very good experience

David was extremely helpful and knowledgeable - he made the whole process seamless.

David was great today very informative and helpful pleasant to buy from

Great work my table and side table were done excellently and l am a happy customer

The gentleman who served was very nice and explained everything well. I bought my last sofas with you. I'm sorry I didn't get his name. I would definitely recommend you.

Great experience from start to finish the lovely lady that helped us in the store I think she was an interior designer and she was so helpful 🩷
Super friendly professional and helped us with anything we wanted to know
We had a complimentary drink I had a hot chocolate my husband had a coffee which was very nice
Order was simple went away with our pack of goodies
Day of delivery Joe and Scott were so careful not to damage anything when bringing the sofa in the house they put sheets on the floor and put the sofa exactly where I wanted it
It looks lovely I’m so pleased
Thank you
Highly Recommended ☀️☀️☀️☀️☀️
Will definitely come to your store again ❤️

Efficient friendly service particularly from Ray

We met Grant Hale whilst looking for new lounge furniture. His knowledge and advice on the product, as well as, understanding when to give us space to think about what we were purchasing, was enlightening No high pressure sales technique, just friendly and honest support.
Good selection of product and styles to choose from. Good deal too.

Wide range of product when we were shopping for a new bed. Good offers on price with flexibility.

Not pressurised and Grant at the Southampton store really helpful when we had a shortlist of sofas in helping us to decide

Brilliant experience from start to finish. When we ordered, we realised within 48 hours that we should have selected a different suite so went back into the store. Excellent customer service and we’re very understanding. The change to a different suite was straightforward.
Delivery updates were superb and when it was delivered, Luke had Rich were fantastic.
Would 100% recommend Furniture Village.

The sales lady, Claudia, was very helpful, not pushy, and nice with it.

Friendly staff who gave you time to browse on your own,and were more than helpful when you needed advice

We enjoyed our experience at Furniture Village in Southampton west quay retail estate. It was our second visit to make a firm decision on sofas and armchair. Raymond served us on both occasions and made us feel very welcome. We wanted to spend time making the right decision and enjoyed a coffee and cookies while trying out the sofas.
We decided on our furniture and Raymond helped us understand the extras available to us. We benefitted from the summer discounts and went away with a package that we were very happy with. There was no hard sell but an encouragement in the right direction. Very happy with our experience and looking forward to delivery of our purchase.