Furniture Village - Staples Corner Avis 

651
TrustScore 4.5 sur 5

4,7

Edgware Road, Staples Corner Retail Park, NW2 6LW London, England, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

From beginning to finish as soon as we entered the show room fizz who by the way is absolutely amazing offered us a hot beverage.He was not over bearing,he never once done the usual salesman rubbish... Voir plus

Noté 5 sur 5 étoiles

Excellent service from start to finish! The staff were very friendly, helpful and professional, making the ordering process easy and enjoyable. They answered all my questions and helped me choose the... Voir plus

Noté 5 sur 5 étoiles

Fizz made our experience at Furniture village a lot nicer and smoother. He was very helpful, always doing his best to answer all our questions and helped us to choose the best setting for our home. I... Voir plus

Noté 5 sur 5 étoiles

We had such a fantastic experience with Amed at Furniture Village, Staples Corner, and ended up buying a lovely two-seater sofa. Amed was incredibly welcoming, patient and an absolute pleasur... Voir plus


À propos de l'entreprise


Coordonnées de contact

  • Edgware Road, Staples Corner Retail Park, NW2 6LW, London, England, Royaume-Uni

  • 0204 581 7950

4,7

Excellent

TrustScore 4.5 sur 5

651 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,7

Tous les avis

(651)

66 325 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fizz was excellent!

Fizz was excellent, his customer service was fantastic. He answered any questions we had and made us feel very comfortable. We had a great experience at Furniture Village and would definitely recommend it to others!

11 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

First class customer service

Ahmed was excellent and really listened to exactly what we wanted. After a morning of shopping around, we left as happy customers.

11 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

We recently visited Furniture Village…

We recently visited Furniture Village at the Brent Cross branch and were assisted by Ahmed. He was extremely helpful, knowledgeable, and attentive throughout our visit. He took the time to answer all our questions, offered useful advice without being pushy, and made us feel welcome and comfortable from the moment we arrived.

Ahmed’s excellent customer service made the whole experience enjoyable and stress-free. He is a real credit to the Brent Cross team, and we would happily recommend Furniture Village to others based on the service we received.

8 juillet 2026
Noté 1 sur 5 étoiles

Never ever buy from Furniture Village

Never ever buy from Furniture Village. I have been waiting for the bed for two months, only to receive a damaged divan base without a headboard. I have never experienced such poor product quality and customer service. I sent them several emails. They have never responded them and they didnot pick up their phones. They have activated the payment period although I have not received the bed! Fizz Hussain was the sale assistant from Staples Corner.

27 juin 2026
Avis spontané
Logo de Furniture Village - Staples Corner

Réponse de Furniture Village - Staples Corner

Good Afternoon, I am so sorry to hear about the issues you have experienced with your bed. I know this is very disappointing and I would like to opportunity to investigate this further. To enable me to do so please can you send a copy of your review along with your name address and 9digit order number to myexperience@furniturevillage.co.uk Kind Regards Kieran

Noté 5 sur 5 étoiles

BIG THANK YOU TO JEREMY!!!!

BIG THANK YOU TO JEREMY!!!!
Very patient, amazing customer service. He really goes above and beyond to ensure the customer is happy every step of the way.
If you go in, i would 100% recommend stopping and asking him for help.

Thank You again Jeremy!
You are incredible!
Job really well done!🥂

27 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

We bought a new sofabed which started…

We bought a new sofabed which started to saddle. We reported it to Furniture Village and Kieran was supporting us to resolve the issue. Kieran thank you for your proactive support for not making an anxious situation more traumatic and resolving the matter. Thank you Furniture village for Kieran.

15 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service from start to finish

Excellent service from start to finish. The salesperson when ordering was knowledgeable and helpful without being pushy. The furniture was ready exactly when they estimated it would be and they were happy to hold onto it for a bit longer as we weren’t quite ready. The men who delivered and assembled were very professional and left the room spotless. Overall can recommend the company very highly

8 juin 2026
Noté 5 sur 5 étoiles

Brilliant experience at Furniture Village Staples Corner

I visited the Staples Corner store with a friend to find a sofa, and honestly it was such a pleasant experience from start to finish. Ahmed was brilliant, so friendly and funny, and helpfully pointed out that every sofa has a card with all the dimensions right there, which saved us a lot of tape measure wrangling! We ended up sitting on the Gemini for ages because we were just so comfortable, and Jeremy was also helpful while we took our time making our decision.

I was so happy with my purchase that I actually came back to the store with my daughter to show her the sofa we’ll be getting. The team were just as warm and welcoming the second time around.

The whole visit could have been quite daunting with so many options, but the staff made it feel easy and enjoyable. Great price too, picked it up in the bank holiday sale. Can’t wait for delivery next month!

29 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Good experience

Fizz was very lovely and our process for purchasing what we needed was easy and smooth. Thank you!

17 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Customer Service from Ahmed

We had a fantastic experience here from start to finish. Everyone we spoke to was incredibly friendly and helpful. A special thanks to Ahmed, who went above and beyond in helping us choose our furniture, offering excellent advice and showing us the best options available. He also made the whole experience so enjoyable with his warm and welcoming personality. Thank you so much, Ahmed!

9 mai 2026
Avis spontané

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