Future Family Avis 

566
•
TrustScore 4.5 sur 5

4,7

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Noté 5 sur 5 étoiles

Tiffanie was helpful with all the data and questions, was able to respond quickly and promptly to all matters. Future Family was recommended by the clinic. It was helpful to have all those items verif... Voir plus

Noté 5 sur 5 étoiles

Rachel has been an amazing care partner in this entire process. She has considerably answered questions that my wife and I have had. She’s provided comfort and encouragement during sometimes challengi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Future family has been such a blessing for me and my family. Having this option was a life saver and the care they provide during fertility treatments was unmatched. Rachel my nurse was so helpful whe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’m so grateful for Stephanie!! She has been my own personal cheerleader and resource throughout this entire experience. I can ask her anything, reach out any time, vent, cry, celebrate - she’s got it... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Santé & médecine

Informations provenant de diverses sources externes

Future Family offers new levels of care support for IVF and egg freezing with a stress-free way to pay.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

566 avis

5 étoiles
4 étoiles
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1 étoile

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4,7

Tous les avis

(566)

76 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Working with Curtis was so refreshing

Working with Curtis was so refreshing! He is so kind and really took the time to explain everything. I love that he did not rush me as well. I wanted to hear directly from the clinics that the financing would be accepted and he was completely understanding. I am very excited for this opportunity to start our family.

28 janvier 2026
Avis spontané
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Réponse de Future Family

Thank you for sharing such thoughtful feedback. We’re so glad to hear that Curtis took the time to walk through everything at your pace and made sure you felt comfortable every step of the way. His kindness, patience, and understanding truly reflect the care we aim to provide. We’re honored to support you as you begin this exciting chapter and wish you all the best on your journey to starting your family. 💙

Noté 5 sur 5 étoiles

Application experience

This review is for the application process. Curtis was wonderful to work with! He quickly helped secure our loan with minimal stress. Curtis was very personable, knowledgeable and supportive. I hope the experience with FF reflects the same level of quality and care as he showed. Thanks!

28 janvier 2026
Avis spontané
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Réponse de Future Family

Thank you so much for taking the time to share your experience. We’re thrilled to hear that Curtis made the application process smooth and low-stress. Curtis truly cares about supporting our patients, and your kind words mean a lot. We’re glad you felt well taken care of and appreciate your trust in us. Our goal is to provide that same level of quality and care throughout your journey with Future Family. Thank you again!

Noté 5 sur 5 étoiles

Friendly and Compassionate

Jackie assisted us with our application and was so friendly and clear regarding our application and what to expect. Going through IVF is very stressful financially, and she made the process easy in applying for our loan. She stayed in communication with us the entire time and confirmed that everything was done. Thank you again!

13 janvier 2026
Avis spontané
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Réponse de Future Family

Thank you so much for sharing your experience. We’re incredibly glad Jackie was able to support you with clarity, kindness, and consistent communication during such a stressful time. We know how overwhelming the IVF journey can be, and it means a lot to hear that she helped make the financing process feel easier. Wishing you all the very best, and thank you again for trusting us. 💙

Noté 5 sur 5 étoiles

Highly recommended!

Curtis is absolutely wonderful and so helpful every step of the way. He is very patient, professional, & kind. Such a great resource to those looking to start a family 🥰

8 janvier 2026
Avis spontané
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Réponse de Future Family

Thank you so much for the kind words! We’re thrilled to hear that Curtis was able to support you with patience, professionalism, and care throughout your IVF financing process. It means a lot to know he could be a helpful resource on your journey to starting a family. 💙

Noté 5 sur 5 étoiles

Christina Bixler

I did not have an easy journey with my treatment in Boston IVF! In fact, everything that could possibly go wrong went wrong! Whatever you do, do not trust financial department - they have no clue what they do or they simply don't care! But it's not why I'm writing this review. This review is dedicated to absolutely special person- Christina Bixler. If it wasn't for this girl, I'd never be able to get everything done in time. She didn't take "no" for an answer with my clinic, she tried to contract them for my financing. Well, as I said, they didn't care and made me finance through "package deal" they have on their website. Really annoying that you are pushed against the wall like that. Then I got "good news" on medication cost and saw Christina's company on pharmacy's website. So, I called her. She said that financing can be done. I called pharmacy. The girl on the phone with monotone voice informed me that there's no contract with Future Family. This is when Christina demonstrated all her professionalism! She got on the phone financial coordinator from the pharmacy, stayed on the phone with me AFTER HOURS to walk me through everything, she was that real support that my clinic should have offered! And she did it all twice! Because pharmacy stuff doesn't know what's going on in their building! She pushed my financing through, she was really good sport! She stayed on it, untill actual shipping of my meds was confirmed with me on the phone ... This is dedication. That is desire to help people. And on top of it, you don't have a "package deal" with Future Family. You only pay back what you used! Imagine that! These places really exist! When comes to Boston IVF I'm yet to see them shine, and I really hope they would. I hope this review helps someone to make a right decision.

8 janvier 2026
Avis spontané
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Réponse de Future Family

Thank you so much for taking the time to share your experience. We’re sorry your journey has been such a difficult one, but we’re incredibly grateful that Christina could be the steady, relentless advocate you deserved. Her dedication, persistence, and heart are exactly what Future Family strives to offer every family, and we’ll be sure she sees this. Wishing you nothing but strength and bright days ahead. We are honored to be part of your journey.

Noté 5 sur 5 étoiles

Going into IVF we were very uneducated…

Going into IVF we were very uneducated about what to expect. We were given a list of lenders that our clinic works with and i reached out to 3, one being FutureFamily. From my first initial call they were compassionate, patient and kind. They took the time to explain every step of the process in detail and we’re prepared to answer every question I had. The best part is having your own advocate that you can work with throughout your journey. Stephanie has been such a huge support for me through this anytime. I have doubts or questions I can text her for reassurance and support. It sets the standard for what customer service should be like!

7 janvier 2026
Avis spontané
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Réponse de Future Family

Thank you so much for sharing this feedback.💛 We know how overwhelming the IVF journey can feel, and we’re so glad our team could help bring clarity and comfort along the way. Christina and Stephanie will be incredibly touched to hear how much their support meant to you. They genuinely care and show up for our families every day. Wishing you continued strength and support on your journey. We’re here for you.

Noté 5 sur 5 étoiles

Cannot recommend more highly!

I cannot speak more highly of Future Family and in particular, Curtis. This is a difficult process for anyone needing fertility treatment for whatever reason, and it’s hard to plan ahead. We needed funding in place quickly in order to proceed with the next cycle, and Curtis made it happen within about 2 hours start to finish (and on New Year’s Eve no less). Even from our first contact he was empathetic, understanding and supportive. We felt we were in good hands at all times, making this one part of a difficult journey that much easier. Thank you, Curtis and Future Family!

31 décembre 2025
Avis spontané
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Réponse de Future Family

Thank you so much for taking the time to share such a thoughtful message. We’re truly grateful for your kind words and for the trust you placed in Future Family during such an important and personal moment.

Curtis will be deeply touched to hear how meaningful his support was, and we’re honored to have been able to help make this part of your journey a little easier. Your experience is exactly what we strive for: empathy, responsiveness, and care when it matters most.

Wishing you all the very best as you move forward, and thank you again for allowing us to be part of your fertility journey.

Noté 5 sur 5 étoiles

Work with Curtis for approval!

We worked with Curtis for our approval. We haven’t had the opportunity to work with others within Future Family, yet, but if they are anything like Curtis, you’ll feel like you’ve gained a team of guardian angels through your journey. I wanted to leave this review right away because I am so happy about the process so far, but something tells me I will be leaving another review raving about the rest of this amazing team! Curtis-you’re a gem! God bless you! ❤️

21 décembre 2025
Avis spontané
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Réponse de Future Family

Thank you so much for taking the time to share this wonderful review! Curtis is truly special, and we're so thrilled to hear that you have loved your experience with him. His passion for helping families through their fertility journey is shared across our entire team, and we are confident that you will have the same wonderful experience with other Future Family team members as you progress through your fertility journey. We know that this journey can feel overwhelming, and it's our mission to be there for families every step of the way. Thank you for trusting us with something so important, and we look forward to celebrating with you along the way!

Noté 5 sur 5 étoiles

Future family has been so kind

Future family has been so kind, attentive, and efficient. They work directly with our clinic to figure out payments so I have very little to worry about. Can’t express how much stress has been alleviated working with them so far!

4 décembre 2025
Avis spontané
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Réponse de Future Family

Thank you so much for sharing your experience! It means a lot to know that our team has been able to ease some of the stress and handle the details so you can focus on your treatment. We’re always here for you and happy to support you every step of the way!

Noté 5 sur 5 étoiles

Liebe Katharina

Liebe Katharina, ich danke dir von Herzen für deine tolle Begleitung. Fortune Family ist eine ideale Kombination für meine Innenwelt und hat mir sehr geholfen um mich selbt im Geschäftsleben besser zu verstehen. Auch die Unterstützung durch einen persönlichen Coach ist sehr hilfreich. Inneres Wachstum ist gleich dem äußeren Wachstum und das zeigte sich deutlich in meinen Erfolg.
Es gibt nur wenige Coaches, die offen und authentisch die inneren Wege der Seele erklären und die Kombination mit Geld verstehen.
Vielen lieben Dank
Monika

5 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Curtis is just another way to pronounce angel

Curtis made mine and husband's Infertility journey more easy. He through his care in Future Family he represented a beacon of hope. He was professional, he worked with us above and beyond our initial on-boarding. We had trouble and he gave us superior tech support and made the process smoother and as many know Infertility is both a painful and unique process so having someone who offers you and your partner not only resources, finances, support during such a difficult time is truly a treasure. He is in his calling. Without a doubt he is an immense asset to Future Family and the family's like ours who dream of making their family a reality. He is a valuable man who cares and I will never forget his role in even giving us a chance to become parents. THANK YOU CURTIS. you are the face of Future Family. You , yourself are a face of true goodness , patience and hope.
We need you Curtis. Thank you.

23 novembre 2025
Avis spontané
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Réponse de Future Family

Thank you so much for sharing these heartfelt words. We’re moved by your message and so grateful that Curtis was able to support you with such care during such an important part of your fertility journey. He embodies the compassion and dedication we strive for at Future Family, and we sincerely appreciate your recognition of Curtis.

We look forward to continuing to support you in your journey to grow your family.

Noté 5 sur 5 étoiles

Accessible, friendly, quick to respond, above and beyond customer service

Was fortunate enough to work with Curtis Feimster on securing a loan.

Curtis is one-of-a-kind. He's friendly, helpful, and professional. We feel supported knowing any questions we have we can count on Curtis to promptly come through for us.

10 octobre 2025
Avis spontané
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Réponse de Future Family

Thank you so much for sharing your experience! We absolutely love hearing that working with Curtis made you feel well-supported in your fertility financing experience. Curtis takes great pride in providing friendly, responsive service, and we’re glad that shone through. We appreciate your kind words and the trust you’ve placed in Future Family!

Noté 5 sur 5 étoiles

Review on nurse Rachel

Our nurse Rachel was extremely helpful and thoughtful as well as reassuring throughout our whole process. She checked in frequently, answered any questions we had, and was reliable. We would recommend her services to anyone.

1 octobre 2025
Avis spontané
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Réponse de Future Family

Thank you so much for sharing these kind words! We’re thrilled to hear that Rachel provided such thoughtful and reassuring care throughout your journey. We’ll be sure to share your feedback with her and our team. Your recommendation means a lot to us, and we wish you all the best moving forward.

Noté 5 sur 5 étoiles

So helpful!

Christina has been amazingly helpful and supportive during the entire process! So easy to get everything set up and even pivot to a new direction if needed. Thank you!

21 octobre 2025
Avis spontané
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Réponse de Future Family

Thank you so much for your kind words! We love to hear this kind of feedback, and are thrilled that Christina was able to make your financing process smooth, and that you feel confident with her support. We’ll be sure to share your feedback with her and the rest of our team. We look forward to continuing to support you in your family-building journey.

Noté 5 sur 5 étoiles

Curtis and Future Family are a BLESSING!!!

We worked with Curtis who was an absolute gem! He throughly explained everything about Future Family and the process! What we loved the most was that he gave us time to process everything before we were ready to move forward. He truly supported us each step of the way and has helped us get closer to finally achieving our goal of starting family.

7 octobre 2025
Avis spontané
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Réponse de Future Family

Thank you so much for sharing your kind words! We’re thrilled to hear that your experience with Curtis and Future Family has been so positive. It means a lot to know that he provided the clarity, support, and space you needed to feel confident moving forward. Helping people build the family of their dreams is exactly why we do what we do.

We’ll be sure to pass along your appreciation to Curtis! Wishing you all the best as you continue on your family-building journey.

Noté 1 sur 5 étoiles

A huge disappointment

This is my second time using Future Family for a fertility loan. The first time around went smoothly and I had no complaints or issues. This time has been a huge disappointment. I was approved easily, but from there, everything went downhill. After approval, I was emailed a set of instructions to have my funds disbursed to my fertility clinic. I was also advised to use a specific specialty pharmacy to obtain my medications and told that a portion of my loan would be allocated for those. I followed the instructions to the letter but it wasn’t until 3 weeks and multiple phone calls/emails later that I finally had my funds disbursed. I had to ask my fertility clinic to pause payments because the expected funds were so delayed. Every time I called future family they gave me excuses and runarounds, offering little help and instead asking me to be the middleman to ensure my funds were disbursed even though I had already done everything I could do on my end. It added tons of stress to an already stressful situation. My fertility clinic assured me they were requesting the funds but had still not received them. Weeks later, after having to be very pushy, future family finally told me that an email had ”not gone through” that I needed to sign to approve a release of funds. I had never been told that I needed to sign anything else so I didn’t even know to look for the email that wasn’t sent. They resent it and once I signed it, my funds were disbursed 5 days later. But when I called to order my medications, the specialty pharmacy stated they had received no funds for my medications. After calling future family yet again, they refused to admit they made a mistake and did not send the appropriate funds to the specialty pharmacy they requested I use. They also told me that because the funds were already disbursed to my clinic, there was nothing more they could do. Oh, except they did tell me I could take out another loan with them! Ha! So now, I have to pay out of pocket upfront for my medications, which I cannot afford right now (that’s why I got a loan in the first place). I am beyond frustrated with future family and I will never go through them for a loan again. Instead of making my fertility journey easier, they have added nothing but confusion, stress and a feeling of helplessness to my experience. Please save yourself a lot of headache and get a regular personal loan so you have control over your own funds.

2 octobre 2025
Avis spontané
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Réponse de Future Family

Thank you for taking the time to share your experience with us, and I want to start by sincerely apologizing for the frustration and stress you have experienced, especially during an already emotional journey. We deeply regret that your second experience with Future Family has not reflected the smooth, supportive process you had with us previously.

Your feedback highlights areas where we must improve, especially in ensuring our instructions are clear, our communication is proactive, and our processes prevent avoidable delays or errors. Please know that we are reviewing your case internally to ensure we always provide the same standard of care you received in your first experience with Future Family.

Thank you again for being candid with us. Your experience matters, and we are committed to learning from it so we can provide the reliability our patients deserve.

Noté 5 sur 5 étoiles

Curtis is amazing

Curtis is amazing! We have worked with him for years during our fertility journey and he is the kindest and most encouraging person ever! He made our experience so smooth!

15 septembre 2025
Avis spontané
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Réponse de Future Family

Thank you so much for sharing this wonderful feedback! We’re thrilled to hear how much Curtis has supported you over the years and made your experience smooth. We’ll be sure to share your kind words with him!

Noté 5 sur 5 étoiles

I am at the beginning of my journey and…

I am at the beginning of my journey and Curtis Feimster has been very patience and understanding of answering my million and one questions. Giving us (my husband and I ) a great peace of mind.

12 septembre 2025
Avis spontané
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Réponse de Future Family

We’re so glad to hear that Curtis has been patient and supportive as you begin your fertility journey. It’s wonderful to know he’s been able to give you and your husband peace of mind. We’ll be sure to share your kind words with him! We look forward to continuing to support you and we wish you all the best.

Noté 1 sur 5 étoiles

Don't bother

I have been paying on a $10,000 loan with Future Family for about 2½ years.
Getting approved was easy and the early months were smooth. Unfortunately, the problems started later and have only grown.

Lost or misapplied payments: At least three payments have been “lost” even though I have bank statements and receipts showing on-time delivery—some payments were even above the monthly amount. Each time I discovered the issue only after I called to ask why my account showed late or past-due.

No notice of address change: Two of those “lost” payments went to the address printed on my statements because Future Family quietly changed its payment address without sending a single email or letter.

Credit score impact: Despite proof of payment and consistent on-time history, they reported me as late years later, damaging what had been excellent credit.

Balance that doesn’t add up: Even after paying roughly $400/month for almost three years, I still allegedly owe about $3,000, which makes no sense given the original loan amount and my occasional extra payments.

Pressure to allow direct bank drafts: I chose to send payments directly instead of giving them automatic access to my account. In hindsight, it feels like they penalize any customer who doesn’t let them pull funds themselves.

I now have to fight to have my credit corrected, and I feel their accounting practices are careless at best and predatory at worst.

Advice to future borrowers:

If you must use them, document everything and keep proof of every payment.

Double-check monthly statements and credit reports.

If possible, pay as much as you can up front and minimize the loan amount to reduce exposure.

Be prepared for poor communication and the burden of proving your own payments.

What began as a simple fertility-financing solution has turned into a stressful, expensive ordeal.
I cannot recommend Future Family based on my experience.

1 avril 2025
Avis spontané
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Réponse de Future Family

We regret the frustrations you’ve experienced and how stressful this has felt during an already important journey. We understand how concerning it can be when payments and account details don’t seem clear, especially when credit reporting is involved.

Our goal is always to provide transparency and support, which is why we send frequent reminders when there are past due payments. We want to work with our patients to stay current on their payments, as we are invested in your positive outcomes both in your treatment and with your financing.

We are again reviewing your account with you directly to address your concerns about payment application, balance, and reporting. We are more than happy to walk through your account details and work toward clarity and resolution.

We truly value your feedback, as it helps us continue improving for all of our patients.

Noté 5 sur 5 étoiles

Great Customer Service

Jackie worked so well with us. She was attentive and helpful and we couldn’t be happier with the level of detail she provided.

20 juillet 2025
Avis spontané
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Réponse de Future Family

Thank you so much for your kind words! We're so glad to hear that Jackie was attentive, helpful, and thorough in working with you. We’re lucky to have her on our team, and we’re so glad she made your experience a great one. We'll be sure to pass along your feedback to her!

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