Gardens4you Avis 

I would give zero stars if I could. I had a horrible experience with this online store. The flowers delivered to me were completely dried out.
​When I contacted customer service and sent them photos, they claimed the flowers were fine. After I told them absolutely not and demanded a full refund, they offered a 50% refund. I refused, explaining that I had to buy fresh flowers from another store instead.
​They finally agreed to a full refund, promising the money would be in my account within 7 days. To this day, I haven't received it. I contacted them again, and they said they would send the money, but I still haven't received my refund.
​I strongly advise against shopping here—do not buy from this store.

AVOID THIS STORE!

If you don’t want to waste your money and nerves, do not order from this store.

I spent around €100 on plants that arrived in an absolutely terrible condition — weak, damaged, partially dried, with only a few leaves and an undeveloped crown. The quality of the plants is simply not acceptable and does not meet reasonable standards.

What is even more frustrating is that the store completely refuses to acknowledge the problem. Their customer service is extremely poor and keeps giving meaningless standard responses instead of addressing the actual condition of the plants.

If you don’t want to throw €50–€100 or more down the drain, save yourself the frustration and do not order anything from this store.

Ordered two of their perennial collection. The plants arrived reasonably quickly. The bare root plants didn't look good, the delphinium's in particular were a concern, they consisted of only small fibrous roots, no root stem. Company insisted they would grow, they did not grow. In fact only 20 of the 120 plants actually grew. They had a two month refund guarantee however only 2 plants had broken ground within the guarantee period which didn't seem relevant for bare root plants. The ground had been well prepared, The ground was irrigated when required , weeded etc. their customer care service were quick to respond but took no responsibility for the poor results, they didn't care they had my money. I wasted a lot of time and € money on bare root plants from gardens4you.ie. I don't recommend this company.

I bought some items from Gardens4you in May, I've always wanted some white standard roses and bought two at 19.99 each from the site. The picture on the website showed beautiful, full, flowering plants, so I was slightly taken aback - but ever hopeful - when the plants arrived - two 'sticks' with further small sticks on the top. I followed the instructions exactly, they arrived bare rooted, I was very careful with them, gave them 5 star treatment, planted into containers, left both by the door and checked regularly with the optimism of a new gardener hoping for a bud, a hint of green, but no growth, no hint of a bud nothing, just spiders grateful for a twig framework - again, ever hopeful, I kept hoping for a miraculous improvement, checked the soil, consulted the planting instructions and gardening books to see if I had done something wrong -but no, I had to concede that these plants did not arrive dormant but the other 'd' word - I reached out to Gardens4You on the 19th July to ask what to do - as I assumed that there would be some sort of a guarantee on their plants - which was now in exactly the same condition as it arrived - a dried stick - I received an email today advising that they 'received your request after the guarantee period had expired. Once the guarantee period has ended, we are no longer able to offer replacements or refunds for plants that have failed to establish' - so buyer beware, 40 euro for two small sticks is a costly lesson and I will not be buying from Gardens4You again, they don't stand over their products.

Hi there,
I have been shopping with Gardens4you for years now. However, I wont be any longer. The shrubs are now thrown into pots that don't actually fit them any longer, needing t.l.c. to help them recover and I am finding that at least 15% of all shrubs now ordered either have already died or don;t make it despite trying to help them. I contacted them after one of my last delivered about a tree and a shrub. One of them was a bare root and of course needing to be re invigorated. Both however were dead. I broke the stems / branches and even those at the root, were brown and dead. No life at all. I sent these photos to Gardens4you and they told me...of they will be fine, just plant them and they will recover. I explained that I knew my plants and they WOULD NOT. But, I indulged them and planted them and allowed time for them, watering, feeding and aware of wind conditions etc. I contacted them this week and they have the cheek to reply, oh you're now outside if the window for refund and there's nothing further we can do. This, matched with the packing issues and a lowering of the quality of shrubs, makes me look elsewhere. (Also their delivery charges are silly!) Look elsewhere would be my advice...and it's a shame as I still have hundreds to spend and plant:( Claire Ireland.

Ordered a bonsai tree on Sunday , came to me on the Thursday . Still intact and green , looks fantastic first time ordering . The plant did come from Holland , which doesn’t bother me , all in all great experience

I would give this company minus stars if it were possible. Appalling customer care service. Ordered online, then got an email from the delivery service to say the delivery was taking place the following day. Followed the tracking. The delivery never arrived. Then the delivery status changed to say it was being rescheduled then it changed again to say it was delivered - which it wasn't. Contacted customer care, opened a case, gave them everything they asked for. Asked them to provide proof of delivery as it said it was signed for - which it wasn't. No refund received just a thread of emails with excuses. Stay clear.

Super fast delivery. Plant arrived in perfect condition.... nice and shinny leaves, no breakage.

I didn't even want to give any Star and would remove it if I could. Terrible experience. Shrub I bought online never grew. It was obviously dead when they sent it! They won't replace or refund it. Expiry was April! Seriously !! The plant they sent in February was dead! I nursed a dead plant! Now while it should be bearing fruit, its more obvious that it is dead and was always dead.....not dormant like I presumed in February

The plants I bought were half the size of what was advertised. Several of the plants died but the company refused to honor their No grow guarantee. Their customer care leaves a lot to be desired. Avoid this company at all cost.

⁸Reading some reviews after I ordered made me worry a bit. But surprise, surprise all good. Ordered 11 plants to Ireland. Plants indeed small but it is said on website what pot size there are in, for that price I was not expecting any better to be honest. Delivery took 8 days but I ordered Friday after working hours so they only shipped it Monday next week which makes sense and package arrived Friday so effectively delivery took 5 days. All plants in pots with wet soil, not dried, looking live and kicking, one plant had roots wrapped in foil, not in pot with soil , still roots a bit wet (tree),now soaking in a bucket of water before planting. Now fingers crossed snails will not eat them before they grow lol (some are very tasty for snail especially when small). Just for the sake of being safe I replanted hyndrangeas to bigger pots to plant them in autumn to the ground , as I might not notice them whem mowing the grass , sure snails would find them ;-)

Plants were in poor condition on arrival, one plant was less than 40% of its stated height. Customer service wouldn't even address this issue. Half of the plants survived. Cheap price but a waste of money. Customer service process too lengthy and too much hassle for cheap plants. Won't use again.

Ordered red robin hedging
Omg twigs is what I got delivered
Rubbish tbh
The leaves had been eaten also
Fit for the bin
Can't get to see their customer service number
Don't waste your money

I ordered41 plants 27 came no answer from the e mails its a sfhit show daylight robbery its all a scam plants are the size if a primrose my grandchild wont see them fully grown buyerstay away cinmen thats all they are

I bought 10 plants as part of a collection on offer. The plants are coming from Holland but arrived reasonable ok. They were a bit battered but recovered well. Overall the plans were small but one in particulate was tiny and I will be an old man before that bears fruit. I brought this to their attention but they claim, incorrectly, that this was the advertised height and were not willing to address the issue. It was a case of misselling in my opinion

It takes far too long from order shipping. And then another ion with fedex. I won’t order again unless it’s for next year’s garden

My secomd time ordering...this time 5 plants instead of one was was delighted with whole service....easy to order and reasonable delivery costs...the plants arrived in good condition...also, the only place I could find the plants I wanted....I would definitely recommend.

Very poor quality of plants. I wish I had looked for reviews before ordering. Luckily I placed a smaller order before placing a larger order to check the quality. Buy cheap, buy twice. Id avoid if considering ordering

Very poor customer service. The wrong plants arrived and customer service refuse to give me a refund despite photo evidence.

Absolutely SHOCKING service. Ordered a gift set of bonsai tree with ceramic pot for a friend. It was delivered with the pot smashed and the bonsai roots in a state where they simply would not survive. I requested a replacement- DENIED. I requested a refund- DENIED. The only offer I got was a discount on purchase- WHEN HELL FREEZES OVER. AVOID AT ALL COSTS