Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

They won’t refund money because Amazon told me that very sorry someone forget removing account iPad then blocked my account how get can’t log in won’t they shut down already no none told say email to... Voir plus

Noté 5 sur 5 étoiles

Wanted a SIM free phone for my son.He of course wanted a Apple product, buying refurbished model made it a affordable option. Ordered through Backmarket, phone supplied by Gecko. Easy order process... Voir plus

Noté 5 sur 5 étoiles

Wow - this refurbished phone bought through Gecko mobile is in brilliant condition and has surpassed my expectations. It works perfectly, has 100%battery health and arrived on the day as promised. Ext... Voir plus

Noté 5 sur 5 étoiles

I had my reservations after reading some of the reviews on here.. but decided to sell my iPhone. I posted in the prepaid packaging - checked the tracker a week later and there had been an internal iss... Voir plus

4,6

Excellent

TrustScore 4.5 sur 5

4 k avis

5 étoiles
4 étoiles
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1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(3 560)

1 avis reçu au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent service

Excellent service, order a phone and it arrived promptly with no issues .. then change of mind as wanted a bigger screen and was very easy to return it and order a new one. Now happy with the new one. Very pleased highly recommend and would buy iagain from them

5 mai 2023
Avis spontané
Noté 1 sur 5 étoiles

Reduce valuations by £109 if battery is under 85% !!

Underhand tactics by this company to quote inflated valuations which they change on receipt of your phone. No mention of battery health in their evaluation criteria for Good, Poor or Faulty BUT when they receive your phone they will reduce the valuation by £109 if your phone has less than 85%. MOST phones people are selling will have <85% battery yet they fail to make this clear when quoting your valuation !

2 mai 2023
Avis spontané
Noté 1 sur 5 étoiles

DISGUSTING SERVICE from Gecko Mobile

DISGUSTING SERVICE from Gecko Mobile. I sent my Iphone SE 2020 to them in good condition for an agreed price of £86.50. The phone had been in a protective case it's entire life with a screen protector in place which I removed prior to sending to them. I had also checked battery condition on phone before clearing the phone back to its factory settings, and was well within the percentage required. Was then sent an email over a week after they had received the phone, saying that my phone had too many scratches to be described as 'good' condition and the battery condition was not sufficient. They offered me £39 as the described the condition as 'faulty' which I have rejected. No doubt it will take another week to receive my phone back judging by similar reviews. Please avoid using this company at all costs.

3 mai 2023
Avis spontané
Noté 1 sur 5 étoiles

SCAM Sent phone in to sell excellent …

SCAM Sent phone in to sell excellent condition no straches all working perfectly then recieved emIl back saying phone covered in scratches would only offer item as poor/faulty would need to be refurbished and offered £80 less DONT SELL TO GECKO YOU WONT GET WHATS QUOTED

3 mai 2023
Avis spontané
Noté 1 sur 5 étoiles

AVOID!! OFFERED ME 10% OF ONLINE EVALUATION

Extremely slow at processing my device and addressing my concerns. Also offered £10 from an original £103 staying my phone had cosmetic damage and scratches on the screen - The phone had been used for a month in a protective case and the screen had been repaired approx 2 weeks before the sale. Awful company total waste of time!

2 mai 2023
Avis spontané
Noté 1 sur 5 étoiles

Sent my phone off to gecko mobile in…

Sent my phone off to gecko mobile in excellent condition not even a scratch on it as it had all round covers on since brand new, received an email today saying its in poor condition and an offer of £80 less than the original offer, absolute rip off and a scam.

2 mai 2023
Avis spontané
Noté 1 sur 5 étoiles

Impossible to contact.

Had my phone for a week. Still saying 'awaiting device'. Won't answer messages from contact form. No email address to contact them. Phone number on their their website doesn't get you through to anyone, just a message saying contact through website or use facebook chat. Impossible to contact on facebook chat.

24 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

New phone

Just had S20 plus delivered today, the phone is in pristine condition and really pleased with it

28 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

AMAZING seller

Excellent seller! Listed as good condition turned up like a bran new phone! Very happy customer! I would definitely recommend superfast delivery too thank you

24 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Will defo buy from here again

My phone had just stopped working and I needed a new one quickly I ordered the Samsung S20 plus from here on the sunday and it was delivered Tuesday afternoon.
So far the phone seems to be in good working order, no cosmetic damage and a very good price.
I would definitely buy from here again.

25 avril 2023
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

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Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

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