Worst customer service I have ever experienced. Was approached by this company who wanted to attend a visit at our office. After several attempts, we decided to invite them in to which we dis... Voir plus
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Lisez les avis des autres
What's not to like? Gemsatwork send us samples of new products and we give them to our staff. It boosts morale and helps with staff engagement. Gemsatwork are not pushy and have realistic expectations... Voir plus
Thank you, Gems at Work, for your generosity in providing our colleagues with exciting goodies, which they truly look forward to. You will not believe how much they are cheered up by a freebie that t... Voir plus
Myself and my colleague enjoy receiving samples from Gems, it brightens up our days when we get little treats to share. Any problems and they are sorted out quickly. I recommend joining and receivin... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Welcome to Gems Sampling, your trusted partner for top-tier product sampling experiences! Operating in offices, gyms, universities, and homes throughout the UK, USA, and Ireland, we specialise in bringing your brand directly to your target audience. Our innovative approach ensures maximum exposure and engagement, helping you connect with potential customers in diverse environments. Whilst providing innovative, engaging experiences for our sampling network. Whether you're launching a new product or seeking to expand your market reach, our experienced team crafts tailored sampling campaigns to meet your objectives. At Gems Sampling, we prioritise customer satisfaction and brand integrity. With our seamless execution and unparalleled attention to detail, you can trust us to deliver exceptional results every time.
Coordonnées de contact
York And Elder Works, 50 New England St, BN1 4AW, Brighton, Royaume-Uni
- +44(0) 203 034 1100
- hello@gems-sampling.com
- www.gemsatwork.com
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THE STRESS THEY CAUSED ME. AND REFUSAL OF FIXING A PROBLEM CAUSED BY THEIR BUSINESS.
WALMART BEAUTY BOXES HIRED THEM TO FULFIL THEIR BEAUTY BOXES AND SHIP THEM. THEY WAS USING THE UNITED STATES POSTAL SERVICES TO DELIVER THEM AND I WOULD GET THEM PLACED INTO MY MAIL BOX. BUT THEY STARTED USING THEM. AND IT'S WAS A BAD MOVE FROM WALMART. I NEVER RECEIVED MY 5 BEAUTY BOXES AT MY DOOR. THE GEMS SAMPLING AGENT KEPT LYING SAYING MY PACKAGES WERE DELIVERED. AND SENT ME THE PICTURES OF THEM BEING DELIVERED TO UNKNOWN PLACES. ONE AT THE ENTRANCE OF MANY OF THE BUILDINGS WHERE I LIVED. WHICH ENTRANCE IT WAS LEFT AT ON THE GROUND I DO NOT KNOW. WHAT MAKES IT WORSER IS MANY DOGS TRAVEL BACK AND FORTH AT THE ENTRANCES AND URINE DOG HAIRS AND BUGS ARE ON THE GROUND. GEMS SAMPLING DO NOT SEAL THE BEAUTY BOXES IN PLASTIC WRAP WHICH WAS A PLUS THAT ENSURED NO TAMPERING OF PRODUCTS AND ENSURED BUGS FROM ENTERING THE BOXES BECAUSE THEY HAVE SPACES THAT BUGS CAN FIT INTO. WALMART BEFORE HIRING THEM ALWAYS PUT SEALED THE PRODUCTS WITH PLASTIC WRAP TO ENSURE SAFTEY FIRST AT ALL COST OF THEIR COMPANY FOR CUSTOMER SATISFACTION. GEMS SAMPLING DOES NOT CARE ABOUT THE CUSTOMER JUST THEIR WALLETS. SO ONE OF MY PACKAGES WAS LEFT AT AN UNKNOWN ENTRANCE OF THE SEVERAL ENTRANCES. AND THE PICTURES SHOWED ANOTHER ONE LEFT SOMEWHERE UNKNOWN. SURELY NOT THE DOOR OF THE APARTMENT WHERE I LIVED OR NOT IN THE RENT OFFICE. HOWEVER, THE RENT OFFICE STAFF WENT SEARCHING FOR THE PACKAGES. LOCATED ONE THAT WAS LEFT AT THE ENTRANCE ON THE GROUND. I EXTREMELY UNHAPPY ABOUT IT. $44 DOLLARS WASTED AND NO REPLACEMENT AFTER SEVERAL ATTEMPTS TO RECOVER MY MONEY OR REPLACEMENTS. CUSTOMER SERVICE IS EXTREMELY AWEFUL. THE SHIPMENT WAS PLACED AT THE END OF NOVEMBER. I TOLD THEM THE LIPGLOSS WAS NOT SEALED BUT TAMPERED WITH FROM THE BOX THEY FOUND ON THE GROUND. WHAT I DO NOT UNDERSTAND IS..WHY THE DELIVERY DRIVERS NEVER CONTACTED ME BEING THAT MY NUMBER WAS LISTED UNDER THE ACCOUNT. From:
walmartbeautyboxgems-sampling
To:
salonbrmnghm
Thu, Nov 27, 2025
Walmart Beauty Box Order #3526058
Thank you for your purchase!
View your order
or Visit our store
Order summary
Beauty Box Subscription - Winter 2025 × 5
25-WMTBB-Winterv6.1
3 month subscription - Walmart Beauty Box
$44.90
Subtotal
$44.90
Shipping
$0.00
Taxes
$0.00
Total
$44.90 USD
Customer information
View your order
or Visit our store
Order summary
Beauty Box Subscription - Winter 2025 × 5
25-WMTBB-Winterv6.1
3 month subscription - Walmart Beauty Box
$44.90
Subtotal
$44.90
Shipping
$0.00
Taxes
$0.00
Total
$44.90 USD
Very healthy products conveniently…
Very healthy products conveniently delivery to our door!! Very convenient, a wide variety for all tastes!!
Treats
Myself and my colleague enjoy receiving samples from Gems, it brightens up our days when we get little treats to share. Any problems and they are sorted out quickly.
I recommend joining and receiving some treats from them it will brighten your day and get colleagues talking to each other, about other things than work.
What a Gem!
What a Gem, Gems sampling are always treating us to something tasty or just new to us! Often surprising us with a unexpected goodies. This made our Occupiers days receiving a treat.
At F45 Training Canary Wharf…
At F45 Training Canary Wharf Millharbour, over 200 members had the opportunity to try the Liquid IV hydration sachets. The samples, provided by Gems, were a hit among everyone, adding the perfect boost to their workouts by keeping them energised and hydrated.
Good communication and a speedy…
Good communication and a speedy response to my problem
Always a delight!
We have over 800 in our team and the Gems At Work are always a hit with everyone!
They always look forward to the treats and samples which create a real buzz and awareness of the brand in association.
When the items are delivered on time…
When the items are delivered on time they are great, the staff really enjoy the samples that they are given.
always a great service and selection of…
always a great service and selection of products/samples from #gemsatwork
Always very good stuff and clear…
Always very good stuff and clear information. I have tried samples from products i have not seen on the market and it made me go and look for them to buy again. Very good platform to explore new products
Quick and Easy
The surveys are simple to fill out and the questions are easy to answer. It's never a chore.
Great service
The efficiency of delivering the…
The efficiency of delivering the product and the product itself. The RD&E hospital , have a workforce of over 16000 staff so to receive free samples to distribute to the staff has been amazing and hopefully, will encourage them to buy the product and increase sales for the company.
Its all in the name "Gems At Work"
Gemsatwork has provided my company with some great free products over the past few years. The range of samples we receive is excellent and always puts a smile on employee's faces. I love receiving these samples. Most colleagues find themselves purchasing the samples once they've tried them. Gemsatwork is very efficient with their communication and I look forward to receiving more products from them in the future. Keep up the good work team!
Colleague perks
They send excellent samples to our colleagues at work, it makes for a more enjoyable work experience. They are good quality samples. They also regularly engage with us to prompts reviews of the samples right up to the close date. I have purchased some of the products after sampling them.
I work between offices
I work between offices , and I saw a lot of tenants and employees of the buildings enjoying the samples you send. I heard a lot of people saying that the samples changed their minds towards similar products by different companies.
Think this is a great idea and they are…
Think this is a great idea and they are very easy to deal with really good to try before you buy and has been great experience fir myself and work colleagues
the friendly atmosphere
the friendly atmosphere, the quality of the products supplied, the communication etc
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