Genesis Home Appliances Avis 

64
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent customer service, nothing was too much trouble. Sorted out an issue with an oven rack, so very pleased with their service.

Noté 5 sur 5 étoiles

Liam made my experience the best.. hang on to that guy. He went over and above to help me and gave the best service I’ve had in all my 75 years . His attention to details, spot on ..delivery guys al... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

It was reassuring to deal with a local company but with the convenience of ordering online. Communication direct from the store was good, and the delivery men were friendly and efficient. I would have... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The older model I originally ordered was out of stock so they called to let me know and discussed the new model giving me a choice to buy that one, something different or cancel. Very helpful.

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'électroménager
  2. Magasin de pièces détachées pour appareils électroménagers
  3. Service de réparation d'appareils électroménagers
  4. Magasin d'électronique
  5. Magasin d'électroménager d'occasion

Écrit par l'entreprise

1000's of Appliances in Stock We sell Electrical appliances and while based in the north west, we offer Nationwide Delivery. We started as a family run business in 1998 and quickly grew to be able to compete with anyone on price in the UK. We carry thousands of appliances and offer a fast and efficient delivery service direct to your door Need help? Call our specialists on 01900 61767 We offer high quality service with a friendly team who are dedicated to providing you a fast and efficient service.  We always have the time to discuss your individual requirements, consider the options and offer you our years of experience and give our professional advice. Our aim is to give you value for money with quality Appliances, please just give us a call or order online. Welcome to Genesis Home Appliances LTD, a family-owned and operated white goods retailer nestled in the heart of West Cumbria. With a commitment to excellence and service, we take pride in offering nationwide delivery coupled with unbeatable prices. At Genesis Home Appliances, we're not just selling appliances; we're delivering convenience, quality, and peace of mind. Our Extensive Range: From washers to range cookers, we specialize in offering a comprehensive selection of white goods to cater to every household need. Whether you're upgrading your kitchen or refreshing your laundry room, we have the perfect appliance solution for you. Our range includes top brands and the latest models, ensuring you have access to cutting-edge technology and innovation. Professional Installation Services: At Genesis Home Appliances, we understand that purchasing an appliance is only the beginning. That's why we go the extra mile by providing professional installation services. Our team of skilled installers ensures that your appliance is set up correctly, guaranteeing optimal performance and longevity. Sit back and relax while we handle the installation process with precision and expertise. Unmatched Customer Service: When you choose Genesis Home Appliances, you're not just a customer; you're part of our family. Our dedicated and knowledgeable sales staff are here to assist you every step of the way. Whether you have questions about product features, need assistance with choosing the right appliance, or require post-purchase support, we're here to help. With a commitment to excellence, we strive to exceed your expectations and provide a seamless shopping experience. Our prices are rarely beaten, but we will match a price if you find it cheaper elsewhere online.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

64 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 20 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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4,5

Tous les avis

(64)

38 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service, nothing was too much trouble. Sorted out an issue with an oven rack, so very pleased with their service.

24 juillet 2026
Noté 5 sur 5 étoiles

Quick delivery

Good product, it's working according to product specifications
I love it

23 juillet 2026
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Réponse de Genesis Home Appliances

Thanks for taking the time to review

Noté 5 sur 5 étoiles

Liam made my experience the best.

Liam made my experience the best.. hang on to that guy. He went over and above to help me and gave the best service I’ve had in all my 75 years . His attention to details, spot on ..delivery guys also very good,efficient and friendly. Would highly recommend to everyone. Thank you, especially Liam you’re a star ⭐️. Sheila Pearson

14 juillet 2026
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Réponse de Genesis Home Appliances

We'll be sure to pass on the praise! Thanks for giving feedback

Noté 4 sur 5 étoiles

Great service, great price, great appliance!

It was reassuring to deal with a local company but with the convenience of ordering online. Communication direct from the store was good, and the delivery men were friendly and efficient. I would have given 5 stars, but I was disappointed that ‘In stock’ meant with the supplier, not the store, so I had to wait a couple of days longer than I had hoped, but the Beko tall integrated larder fridge is great, and a much better price than the Lamona one it has replaced, that only lasted 3 years and 8 months!

9 juillet 2026
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Réponse de Genesis Home Appliances

Thank you for taking the time to share your experience

Noté 5 sur 5 étoiles

great communication and assistance with…

great communication and assistance with sourcing the product --went over and above 5* +++++

16 juillet 2026
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Réponse de Genesis Home Appliances

We're happy to have been able to provide such good service! Thanks for taking the time to give us feedback

Noté 5 sur 5 étoiles

Friendly

Friendly , professional and helpful staff at the showroom and on delivery of new fridge / freezer ( and removal of old unit ).

6 juin 2026
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Réponse de Genesis Home Appliances

Thank you for taking the time to review us!

Noté 5 sur 5 étoiles

Helpful advice on the telephone

Helpful advice on the telephone. Competitive price. Delivery on time and as arranged. Exceptionally good installer of dishwasher when it was not an easy job.

1 juillet 2026
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Réponse de Genesis Home Appliances

We're glad you had a positive experience at every step of your delivery, thank you for taking the time to update us!

Noté 5 sur 5 étoiles

Great business to buy from

The older model I originally ordered was out of stock so they called to let me know and discussed the new model giving me a choice to buy that one, something different or cancel. Very helpful.

17 juin 2026
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Réponse de Genesis Home Appliances

Thanks for taking the time to review us, we're glad to have been able to resolve the issue and get you an item you are happy with!

Noté 5 sur 5 étoiles

TOP CLASS A1

20 juin 2026
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Réponse de Genesis Home Appliances

Thank you for taking the time to review us here at Genesis Home Appliances

Noté 5 sur 5 étoiles

Great

Staff very helpful

20 juin 2026
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Réponse de Genesis Home Appliances

Thank you for your review, we're glad our staff could be helpful during your experience

Noté 5 sur 5 étoiles

Excellent service

Excellent service, phone call leading up to delivery and another one on the day ,

20 juin 2026
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Réponse de Genesis Home Appliances

We are glad you are please with our service, thank you for taking the time to review us!

Noté 5 sur 5 étoiles

original item was not available

original item was not available. they sought out the best alternative. great comms about delivery

12 juin 2026
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Réponse de Genesis Home Appliances

Thank you for the review, we are pleased you were happy with how we managed your sale

Noté 5 sur 5 étoiles

Genesis always sends out competent

Genesis always sends out competent, pleasant people who turn up on time and do a good job.

14 mai 2026
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Réponse de Genesis Home Appliances

Always happy to see a returning customer! Thank you for giving us a review

Noté 5 sur 5 étoiles

Excellent advice and price

Excellent advice and price. Very helpful local company

22 mai 2026
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Réponse de Genesis Home Appliances

We strive to always do the best for our customers, thank you for taking the time to share this review

Noté 4 sur 5 étoiles

The company was very helpful through my…

The company was very helpful through my process
Unfortunately my freezer was delayed as it was out of stock
They kept me informed about this and glad to say I now have my new freezer

12 juin 2026
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Réponse de Genesis Home Appliances

Thank you for sharing your experience, we are glad to have been able to organise an alternative for you

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