Update. Have been contacted by the founder of genevity with an apology and a discount for my next order. I will order again as I do not have a problem with the product. I will re edit this post whe... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I have been a customer since 2023. When the company changed names I couldn't transfer the points I accumulated. I was told they would transfer but later informed that was going to happen and I was s... Voir plus
L'entreprise a répondu
Haven’t received my purchase. Emailed and no response but I keep getting emails to comment how much I like it
L'entreprise a répondu
I am very pleased with this brand, they offer free shipping in Australia. I’ve received my product ultra fast, and the 100g pouch has white powder NMN at potency and purity of 99%. As Dr David Sincla... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Genevity+ is a science-led wellness brand specialising in liposomal formulations for superior nutrient absorption. Founded in Australia in 2021 and now headquartered in Singapore, we develop premium longevity supplements designed to support cellular health, sustained energy, and healthy ageing — from the inside out. Each batch is tested in accredited laboratories in Australia and the USA to guarantee purity and potency, reflecting our commitment to transparency, quality, and results you can trust.
Coordonnées de contact
1 NORTH BRIDGE ROAD, 179094, Singapore, Etats-Unis
- hello@genevityplus.com
- www.genevityplus.com
3,5
Moyen
49 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de GENEVITY+
We’re very sorry about this experience. We can see from the DHL tracking that your package has already left the USA and is currently in the UK. We are contacting DHL as a priority to trace the shipment and resolve this as quickly as possible. If the parcel has been lost, we will send a replacement right away. We truly appreciate your patience and the chance to make this right.
I was so impressed with Genevity+ customer service
I am very impressed with the service I got from Genevity+, they went above and beyond for me as a customer. Genevity+ customer service made sure I have the knowledge about each product and made me feel like I was the most important client they have. I rate them 10 out 5 seriously
5 janvier 2026
I’ve been taking the NMN powder under…
I’ve been taking the NMN powder under my tongue and the lipo capsules for a couple of months now. The powder’s taste is mild, and the capsules are easy to swallow. Some days I notice I have a little more get-up-and-go, and I appreciate that it’s a simple addition to my morning routine. Overall, it feels like a small but worthwhile habit.
14 août 2025
Avis spontané
Réponse de GENEVITY+
I’m really happy to hear the NMN powder and Lipo capsules have fit so easily into your mornings. That extra bit of “get-up-and-go” you’ve noticed is exactly why so many people stick with it. It’s often the small habits that make the biggest difference over time. Thanks for sharing your experience with us!
— Justina, Founder of Genevity+
Perfect for finding personal dose
I love their products because most of them are single-ingredient, meaning I can tweak my daily dose for NMN and resveratrol separately as needed. (Many other brands lump everything into a single product, making it really tough to find the best dose.) Super responsive team, very helpful with my questions, and the supplements themselves feel great too. Taking NMN Lipo and Resveratrol now, considering starting their berberine too
2 juillet 2025
Avis spontané
Réponse de GENEVITY+
Thank you so much for the thoughtful review! We design single-ingredient formulas on purpose so you can personalize NMN and resveratrol separately—so glad that approach is working for you. Amazing to hear NMN Lipo + Resveratrol are feeling great. If you decide to try Berberine, a gentle start (one capsule with a meal) and slow adjustments usually work well—message us anytime and we’ll help you dial it in.
Réponse de GENEVITY+
Thank you for nine months with Genevity+, Dustin. We’ve cancelled your subscription and promptly handled your request via email. We stand behind every batch with third-party lab testing and a dedicated support team—should you ever decide to return, we’ll be here to deliver the exceptional service and results you expect.
I have been a customer since 2023
I have been a customer since 2023. When the company changed names I couldn't transfer the points I accumulated. I was told they would transfer but later informed that was going to happen and I was sent a 15% coupon, which was available to everyone. I also had a coupon for a free pouch of NMN that had no expiration date and I was told it could not be redeemed because that product in the pouch form was discontinued…. No offer to provide an equivalent was made available.
The new packaging for NMN is almost double in size; however, the contents are the same weight as they were in the smaller containers. The formulas for both NMN and NAD changed. Since 2023, I've been consuming them both without water, and I've noticed that NMN is substantially more bitter and NAD is less chalky tasting.
Although I researched this company over a year before my first purchase and have shared positive product information online, I have not reordered and I'm considering trying other brands.
30 janvier 2025
Avis spontané
Réponse de GENEVITY+
I’m truly sorry for the confusion around the free pouch and the missing expiration date. Please rest assured that our NMN and NAD formulas haven’t changed—only the packaging has. As an apology, we’ve sent you a 90-capsule sample of our NMN Lipo pills at no cost so you can experience the smoother taste and enhanced absorption. If you decide to continue, our subscription plan offers 15% off every order plus the ability to earn loyalty points on each purchase.
Thank you for your long-term support since 2023, and I hope these steps show our commitment to your satisfaction.
Haven’t received my purchase
Haven’t received my purchase. Emailed and no response but I keep getting emails to comment how much I like it
12 mai 2025
Réponse de GENEVITY+
Thank you for your patience, and I’m sorry for the delayed reply and those extra review reminders. Your order arrived the very next day after a brief transit hiccup. We appreciate your understanding and hope you’re enjoying your NMN!
Messed around
Update.
Have been contacted by the founder of genevity with an apology and a discount for my next order. I will order again as I do not have a problem with the product. I will re edit this post when I place my next order
I ordered the capsules, then I had to email to find out why the order was taking so long, then they told me they were out of stock, and offered the powder, so I said please send the powder, and after a few weeks of nothing the capsules turned up
14 février 2025
Réponse de GENEVITY+
As the founder of Genevity+, I wanted to personally thank you for updating your review and giving us another chance. I truly appreciate your support and sincerely apologize again for the delay and miscommunication. We’re continuously working to improve our processes to ensure a smoother experience moving forward.
I’m glad to hear you’re happy with the product, and I’ll make sure your next order goes seamlessly. If there’s anything else I can do, please don’t hesitate to reach out.
1 Year taking NMN and Trans Resveratrol
I've been taking NMN and Trans Resveratrol for a year. I feel great and I get a lot of compliments on my appearance.
7 octobre 2024
I've been using this product for a year…
I've been using this product for a year now, and I will continue. I like new packaging and the NMN capsules are super convenient. I'm also really glad they've added TMG. It's a great addition to my routine.
10 juillet 2024
Incredible stuff
Incredible stuff, I've been taking this stuff since they first launched the original brand nmn anti age the new formula is amazing.
27 juin 2024
Avis spontané
Product comes in a reasonable…
Product comes in a reasonable timeframe. Love how I have energy in the afternoons now.
21 mars 2024
Réponse de GENEVITY+
Thank you for your feedback on Trustpilot. We noticed your review mentions tablets, but we only sell products in powder form and have no record of a purchase under your name. It seems there might be a mix-up with another company. We kindly ask if you could review your comment and, if mistaken, please consider updating or removing it. Your understanding helps ensure accurate information for our customers. If you have any questions or need assistance, feel free to reach out at helllo@nmnantiage.com
Easy ordering and fast delivery
Easy ordering and fast delivery. Really like the new containers product comes in.
19 décembre 2023
Great price easy to dose will last…
Great price easy to dose will last several months —immediate difference in energy
24 octobre 2023
Quality +++
Love the new containers, much easier than the sachet.
less waste.
Thank you for listening and supplying.
15 octobre 2023
My aunt is diagnosed with ALS 3 years…
My aunt is diagnosed with ALS 3 years ago, her condition is at the stage of unable to swallow any type of solid food or even sit up without help. I have asked her try NMN for the pass 1 month and she is now able to swallow better (still liquid food), able to sit up and use number 2 without help. I am so thankful to the team to make this possible for our family. I have forever grateful to have known NMN and it incredibles result. We will continue to stay on them and will continue to pass on the great work that NMN have done for our family.
7 septembre 2023
Glad I got around to purchasing this…
Glad I got around to purchasing this product again. So far I feel sharper focus and more energy. Last time I saw improvement in the structure of my skin. I expect a similar effect in a few weeks. 👌🏻
4 septembre 2023
Great product
Great product, highly recommended, felt much more energetic after only few days of using the products. Shipment was fast.
8 mai 2023
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.