VitaminLab Avis 

It is always a pleasure to work with the team of VitaminLab. Everyone is professional, very knowledgeable and always ready to help.

I had requested a very detailed personal formula. They didn’t simply take what I submitted and gave it a green light. Their team took the time to review my formula and advised me on some of the possible interactions with some of my meds. They made detailed recommendations and more importantly listened and responded to my needs. I feel very comfortable working with Talia and her team. I have referred other people to their site.

I’ve cycled through several different supplement stacks, always trying to find a combination that worked successfully but ultimately would become to difficult to manage and keep track. Not only did VitaminLab & Mackenzie respond to my request immediately, they went above and beyond my expectations - I’ve found my permanent supplement provider and highly recommend them!

What makes the Vitamin Lab experience simply perfect is the willingness of their team to go above and beyond to support their customers.

Fantastic and comprehensive service! The team is great, we couldn't ask for a better partner!

Their subscription model is extremely questionable. Canceling the subscription is also challenging, if not impossible.

Today, I reached out to my bank to block my credit card and request a new one as this was the only way to ensure that they would stop charging me for nothing.

I would not recommend this company to anyone.

Talia is just super nice and helpful - she really knows vitamins and everything related to it. Thank you Talia for always being so patient and helpful!!!

This is garbage. Charging a ridiculous amount and misrepresenting the cost by breaking the total down monthly, despite only getting a refill every 3 months. It's highly irregular and confusing. I also haven't gotten any orders in a little under a year (as shown in THEIR SYSTEM) and they're giving me grief about refunding.
*ETA - They do apparently outline the charging model when you first purchase your subscription, although the real issue for me is that I got no receipts and couldn't verify that I was informed of that when I first signed up in January '23.
I will caution folks though-- their internal system still doesn't show when refill orders are sent. I was getting all the marketing emails but did not receive any receipts or shipping notifications. If you do decide to use this service STAY ON TOP OF YOUR BANK/CC STATEMENTS. I would hate for anyone else to be charged for things they're ultimately not receiving AND don't even know they should be receiving.
They did ultimately refund me for the orders I didn't get, though it took a while to get to the root of the issue. All to say, if you use VitaminLab ***BE CAREFUL.***

When I started taking vitamins exclusively for my DNA it take a while to get use my body because it took couple weeks when I start feeling more stable with energy and during all this time I have this I can continue my daily routine during the hold day. I am a person wake up at 4:00 am and finish my day around 4:30 pm and I don’t have any crash after my activities.

Love having vitamins based on my DNA. Vitamin lab has great customer service . They give updates regularly and options to add to your formula for no additional cost.

Talia! Extremely knowledgeable, and customer service is impeccable. She is patient, kind, helpful and understanding. Talia is quick to answer my questions and works with me to find solutions. She is a super star!

Great product and formula. Highly recommended

I'm glad I've found a local Canadian company that provides customized supplements. It's great to get a personalized formula made just for me, and I get to choose the supplements and quantities I want. The pricing is reasonable, and I like the freedom of adding, removing, or adjusting the amount of each supplement to make it feel more unique and cost-effective. I'm on my fourth month and couldn't be happier with it – I'd choose this any day over store-bought supplements. I've had no issues with communication, ordering, packaging, shipping, billing, or incorrect orders; and customer service is great too. The only improvement I'd suggest is having the ability to view your ongoing order status (refill) after the initial order (90-day period) and a convenient way to request updates to the formula (if any) directly through the order page, without the need for email or phone contact. Besides that, it's been a fantastic experience.

Talia was SO helpful and SO patient with me as I asked tons of questions! She helped me come up with different formulas that could accommodate different needs I had so that I could choose the best one for me. I would highly recommend this service and will update my review when I start taking the vitamins!

I was nervous about trying Vitamin Lab, but the staff are excellently trained professionals who are so very helpful in assisting me creating the best health possible and they try to make the process seamless and easy.

Excellent quality of vitamins! I found the website very user friendly and easy to navigate. The Customer Service following was excellent. Great experience overall.

Unclear billing. This company uses a subscription-based method to hide the true cost of their products. The price you see listed is actually on a monthly billing cycle, not a 90-day billing cycle so you end up paying 3x what the listed price is. Many of the ingredients are also highly synthetic, I had an unfavorable reaction and can no longer use the products I paid a copious amount of money for.

Really impressed by the personalized vitamin solutions from VitaminLab. The service and pro-active approach from their in-house Nutrition Consultant makes it a great experience. And the subscription comes at a good price point. Highly recommended to improve your health.

Great consultation, and a great product as delivered. I'm building a healthy vitamin habit with a product I feel like is truly customizable and unique to me, and I'm confident I can change and swap out ingredients as needed as my needs change.

You can design your own vitamin supplement and make changes quarterly to your formula. VitaminLab is very flexible in helping to keep costs down and getting the right formula.