GFD Homes Avis 

402
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Arranged afternoon appointment as I work. Turned up nearly an hour early and left the wall a mess, with plaster ripped out and told our responsibility Looking at the reply, make sure You know how... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Well done GFD with the Korniche Bi fold doors excellent in all respects. Being a little picky as I am A little bit of swarf was left where drainage holes drilled could be deburred/blown out. O... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

GFD provided great presales communication and answered all our questions whilst reaching a decision. Quotations were clear and provided quickly, Josh was patient with all the quote variations which... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I don't usually leave reviews, but everything has been spot on to date, Carla was very helpful in quoting for bifold and window, patient making changes. CAD was perfect and clear once surveyed. Did... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de portes
  2. aussi dans
  3. Fournisseur de cadres en aluminium
  4. Service d'installation des fenêtres

À propos de GFD Homes

Écrit par l'entreprise

GFD Homes offer a complete window, door and roof solution for any building project. We supply nationwide across mainland UK (including Northern Ireland), providing premium aluminium and uPVC products at competitive prices, Including :

Composite Entrance Doors
Aluminium Entrance Doors
Aluminium Patio Doors
Aluminium Bi Fold Doors
Aluminium Windows
Crittall Style Windows & Doors
Aluminium Roof Lanterns
Smart Home Security
Smart Door Locks

We specialise in renovation projects and new builds/extensions, offering a range of industry leading aluminium and uPVC products. We have quality glazing products to suit any budget or specification, you can easily submit your details via our website for an accurate quote - no hassle and no tiresome sales visits!


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

402 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,4

Tous les avis

(402)

54 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great product.

Got exactly, the door we wanted at much better price then other companies without slipping on the quality. Excellent customer service and friendly delivery.

18 septembre 2024
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Réponse de GFD Homes

Hi Dan,

Thank you so much for taking the time to share your experience and for ordering with GFD Homes.

We are thrilled you are happy with the quality, service and price your received from us. This is exactly what we aim to deliver to all our customers.

Thank you once again, we hope to work with you again in the near future.

Kind Regards

Katie

Noté 5 sur 5 étoiles

Quick service ..

Quick service ... measured the door with in 4 days kept me updated with progress
Of the door being completed.
Fitted quickly .. lovely door ... the workman was very friendly and kept it clean area when working ...
Would definitely recommend them

14 novembre 2024
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Réponse de GFD Homes

Hi Andrea,

Thank you so much for taking the time to share your experience and for ordering with GFD Homes,

We are thrilled we could support you with supplying and installing your new doors, it's been a pleasure working with you.

Thank you for your recommendation.

Kind Regards

Katie

Noté 5 sur 5 étoiles

Transaction and installation trouble-free

Transaction was smooth, survey and installation really well done and my new doors look great. Would warmly recommend.

14 novembre 2024
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Réponse de GFD Homes

Hi Nicholas,

Thank you so much for taking the time to share your experience and for ordering with GFD Homes.

We are thrilled to hear you are happy with your new door and could support you from start to finish.

We appreciate your recommendation and hope to work with you in the future.

Kind Regards

Katie

Noté 5 sur 5 étoiles

New Front Door

Polite staff I had a issue that turned out ok the issue was a fault on my part

12 novembre 2024
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Réponse de GFD Homes

Hi Stuart,

Thank you for taking the time to leave us a review and for choosing GFD Homes.

If we can issue you with anything in the future do not hesitate to get in touch.

Kind Regards

Katie

Noté 5 sur 5 étoiles
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Réponse de GFD Homes

Hi Alan,

Thank you for taking the time to share your experience and for ordering with GFD Homes.

We are pleased to hear you are happy with the value and the quality of the door you purchased from us.

Best Wishes

Katie

Noté 5 sur 5 étoiles

I like the website

I like the website. It was easy to design and order windows. The price was competitive. Windows are of good quality.

11 novembre 2024
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Réponse de GFD Homes

Hi Azad,

Thank you for taking the time to share your experience and for ordering with GFD Homes.

Top-quality products at a competitive price are always our top priority for our customers.

Kind Regards

Katie

Noté 5 sur 5 étoiles

A great experience.

A very helpful sales man (Simon). He gave me useful advice. The team who fitted the door were very professional. Great experience

8 novembre 2024
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Réponse de GFD Homes

Hi Mrs Dufour,

Thank you for taking the time to share your experience and for choosing GFD Homes.

We're thrilled we could support you, I will pass your feedback onto Simon who will be over the moon.

Thanks Again

Katie

Noté 5 sur 5 étoiles

Good solid door

Good solid door

31 octobre 2024
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Réponse de GFD Homes

Good afternoon,

Thank you for taking the time to leave us a review and for ordering with GFD Homes.

Kind Regards

Katie

Noté 5 sur 5 étoiles

Great service

Great service, great product

1 novembre 2024
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Réponse de GFD Homes

Hi Glenn,

Thank you for taking the time to share your experience and for ordering with GFD Homes.

Kind Regards

Katie

Noté 5 sur 5 étoiles

Great service

Great service, easy to use design service, good value
Speedy delivery

31 octobre 2024
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Réponse de GFD Homes

Hi George,

Thank you so much for leaving us a 5-star review and for choosing GFD Homes.

Kind Regards

Katie

Noté 5 sur 5 étoiles

Good quality product

Good quality product. Ok delivery times. Value for money

31 octobre 2024
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Réponse de GFD Homes

Hi Ashley,

Thank you for taking the time to share your experience and for choosing GFD Homes.

Kind Regards

Katie

Noté 5 sur 5 étoiles

Missed my delivery

Missed my delivery, but that was my fault but door delivered the next week.
Use good locks with excellent warranty on them.

28 octobre 2024
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Réponse de GFD Homes

Hi Barry,

Thank you for taking the time to share your experience and for ordering with GFD Homes.

Kind Regards

Katie

Noté 1 sur 5 étoiles

We ordered a new front door and were…

We ordered a new front door and were given a delivery date, door didn’t appear and no contact from the company. They blamed the delivery company and gave another date, same again they blamed the delivery company. After many phone calls they told me the door was lost in transit. I think they should have pulled out the stops to supply another door quickly but the just offered a refund. In fairness they dealt with the refund quickly but they’ve held my project up by at least a month. Would never recommend them to anyone.

11 octobre 2024
Avis spontané
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Réponse de GFD Homes

Hi Neil,

Thank you for sharing your experience, I can only apologise for the issues you have encountered which have resulted in your order being lost in transit.

In my time at GFD Homes I can honestly say I have never encountered a door going missing all together, I can assure you that this is absolutely not the norm and is under investigation by the carrier to understand what went so wrong.

We would have been more than happy to supply a remake door given the circumstance but you had advised the team you would like a refund and to cancel the order.

We always would prefer to offer a remake so we could fulfil your order and leave you feeling satisfied however as you opted for the refund we worked on this quickly to resolve your issues.

Once again I can only apologise for the issues you have encountered, we'd be happy to discuss it further if you'd like to give us a call.

Thank you

Katie

Noté 5 sur 5 étoiles

Had a chat with Carla about what we…

Had a chat with Carla about what we wanted and she was so friendly and helpful, wouldn’t hesitate to recommend

21 septembre 2024
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Réponse de GFD Homes

Hi there,

Thank you for your recommendation and for choosing GFD Homes.

I will be sure to pass your feedback on to Carla, we are happy to have supported you with your new door.

Kind Regards

Katie

Noté 5 sur 5 étoiles

Great service nice product

Great service nice product. No complaints at all. Keep up the good work.

16 octobre 2024
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Réponse de GFD Homes

Hi Chris,

Thank you so much for taking the time to leave us a review and for ordering with GFD Homes.

Kind Regards

Katie

Noté 4 sur 5 étoiles

The service provided was great

The service provided was great. My door is so lovely and at an affordable price. Gfd provided very efficient service and I am pleased.

15 octobre 2024
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Réponse de GFD Homes

Hi Sarah,

Thank you for taking the time to share your experience and for ordering with GFD Homes.

We are thrilled to have supported you from start to finish with your new door.

Kind Regards

Katie

Noté 5 sur 5 étoiles

We were kept informed of the progress…

We were kept informed of the progress of our order. The surveyor and fitter arrived promptly.
Smooth trouble-free experience all round.
Product was great too.

8 octobre 2024
Avis spontané
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Réponse de GFD Homes

Good morning,

Thank you so much for taking the time to share your experience and for ordering with GFD Homes.

We are so pleased we could support you from start to finish and you are happy with your new door.

Kind Regards

Katie

Noté 5 sur 5 étoiles

Roof Lanterns, transform your home.

After doing a lot of homework looking and reading about roof lanterns and viewing youtube channels a company name came up on my phone.. GFD Homes, they are a local company to me based near Stockton riverside college who have a showroom which was very helpful as I could actually go and see the product I was looking for, the staff where very helpful showed me and the wife a video that is available on line for anyone to view, they explained the different types and sizes and the great prices.
The rest is history the roof Lantern is in and fitted and two very happy customers who's home has totally been transformed friends and family have totally give it the wow factor.
If I had one disappointment it was the delivery, the delivery driver was unable to help it wasn't his Job to unload the Lantern which is not helpful when the lorry is on your front, the letter you get on purchasing states, is they someone to assist the driver, you get a date but not a time for delivery only between 8-5, you can't have friends or family or workmen hanging around all day waiting to unload the delivery, mine got delivered approx 2pm luckily a passing neighbour gave me a hand, maybe you could be given a choice on purchasing if you needed the Lantern unloading at a small cost? By having an extra person in the cab who can unload your product, If I bought a fridge it would be delivered to my kitchen and not by my neighbour.
other to that every thing else was perfect from viewing , purchasing and even you can buy now paylater which was a great help as I was having a lot to pay out at the time.
Tip for purchaser...plan ahead it could take 3weeks or more from ordering as its made from scratch to suit your needs.

Think on how you are going to get you glass and fittings on to the roof, glass is heavy. think about having multi spars in the window to reduce the overall glass sizes rather one large span of glass.

10 octobre 2024
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Réponse de GFD Homes

Hi Paul,

Thank you for taking the time to leave us a review and sharing your experience of GFD Homes.

We are thrilled we could support you from start to finish with the help of our brilliant team, we are over the moon to be part of your transformation.

We take all customer feedback on board so we appreciate your sharing your experience with the delivery process.

Our team are always happy to try and assist where possible with a time slot on the day of delivery to try to narrow the window for our customers, we'd recommend calling in on the morning of delivery and we will try to get as much information as we can, alternatively, the driver should call ahead.

We advise our customers that delivery is curbside due to our manufacturer's following strict manual handling regulations however I would be more than happy to pass your feedback on as we are always happy to look at new ideas to ensure we're serving our customers.

Thank you once again for your review and feedback, we really do appreciate it!

Kind Regards

Katie

Noté 5 sur 5 étoiles

Great

Great, really helpful when ordering and was a smooth transaction

10 octobre 2024
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Réponse de GFD Homes

Hi Amy,

Thank you so much for taking the time to leave us a review and for ordering with GFD Homes.

Kind Regards

Katie

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