Giovanni was excellent from start to finish. He arrived promptly, was professional and courteous throughout, and went above and beyond to ensure the issue was fully resolved. He also made sure to clea... Voir plus
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My operative was call Adrian; He was kind and helpful explained what needs to be done; Adrian recognised more work need to be carried out, to stop overflow of the drains and guttering coming into... Voir plus
L'entreprise a répondu
Waiting weelw for my kitchen to be fixed, someone came did measurements not heard anything back from Half of my kitchen is knocked, over a month been waiting Gilmartin lack communication L... Voir plus
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Giovanni came today to replace my leaking pipes under my sink and my tap. He went above and beyond to change everything, ensuring no future leaks. I am very happy and pleased with his services today.... Voir plus
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4,4
Excellent
411 avis
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My operative was call Adrian;
My operative was call Adrian;
He was kind and helpful explained what needs to be done; Adrian recognised more work need to be carried out,
to stop overflow of the drains and guttering coming into my kitchen.
did his job very well i would give him 10 stars or more if that was possible. Thank you Gilmartin
22 octobre 2026
Avis spontané
Réponse de Gilmartins
Thank you for taking the time to share your feedback. We are delighted to hear about the excellent service Adrian provided.
It's wonderful to know that Adrian was kind, helpful, and took the time to explain the work required. We're especially pleased that he identified additional issues with the drains and guttering that could be contributing to the problem in your kitchen, ensuring the wider issue is addressed rather than just the immediate repair.
Your comments about his professionalism and the care he showed are greatly appreciated, and we will make sure your kind words are passed on to Adrian and his Manager. Receiving a "10 stars or more" rating is fantastic recognition of his hard work and dedication.
Adrian S came and was great work man…
Adrian S came and was great work man came a day early and fixed my problems even pointed out the problems I been complaining about over a year an said I need to get it fixed an booked in which hexagon had got private workers that had messed up the flat before I came an again after a year of trying to fix gilmartins Adrian not only solved it like last time but lad shown what else is needed
21 octobre 2026
Avis spontané
Réponse de Gilmartins
Thank you for taking the time to share your feedback about Adrian.
We're delighted to hear that Adrian was able to resolve your issues and provide such a positive experience. It's particularly encouraging to know that he not only fixed the problem but also took the time to identify and explain additional issues that had been causing concern for some time. We appreciate how frustrating it can be when repairs are ongoing, so it's great to hear that Adrian's knowledge and professionalism helped provide clarity and move things forward.
We'll be sure to pass your kind comments on to Adrian and his management team.
Réponse de Gilmartins
Thank you for taking the time to provide your feed back following a recent repair to your property. We are so pleased you found the Operative fast and helpful.
Adrian.S came on time New exactly what…
Adrian.S came on time New exactly what he was doing and the problem was so simple he solved it within a matter of minutes very professional Show these idea on arrival very nice Man
20 octobre 2026
Avis spontané
Réponse de Gilmartins
Thank you for taking the time to share your feedback. We are delighted to hear that Adrian arrived on time, quickly identified the issue, and resolved it within minutes. It is great to know that you found him professional, knowledgeable, and courteous throughout the visit.
We will be sure to pass your kind comments on to Adrian and his Manager.
Devon was very professional
Devon was very professional, arrived on time. He explained to me what was wrong and also what he was going to do to rectify the issue. He completed the job and I am very pleased.
19 octobre 2026
Avis spontané
Réponse de Gilmartins
Thank you for taking the time to share your feedback.
We're delighted to hear that Devon provided such a professional service. Arriving on time, clearly explaining the issue and the repairs required, and ensuring the work was completed to a high standard are all qualities we strive to deliver. We will be sure to pass on your kind comments to Devon and his manager.
Réponse de Gilmartins
Thank you so much for taking time in contacting us regarding your recent repair carried our by Adrian.
We have so please to hear you are happy with the work carried out. We will assure Adrian is made aware of your comments along with his Manager.
Adrian S
Adrian S came in, in ten minutes had unblocked pipes, the man was quick, professional, a jolly fellow and great at his job
16 octobre 2026
Avis spontané
Réponse de Gilmartins
We are delighted to hear that Adrian was able to resolve the blocked pipes so quickly and efficiently. It's great to know that his professionalism, friendly attitude, and expertise made such a positive impression. Thank you for taking the time to share your feedback
We will be sure to pass your kind comments on to Adrian.
The Plumber who came today was great
The Plumber who came today was great,
His nane was Gavin.
He done the job perfectly with no stress.
He was really polite and cleaned up after himself. Im really pleased wirh the job.
16 octobre 2026
Avis spontané
Réponse de Gilmartins
Thank you for taking the time to share your feedback.
We are delighted to hear that Gavin provided such a positive experience. It's great to know that he completed the job perfectly, was polite and professional throughout, and took the time to clean up after himself once the work was finished.
We always aim to deliver a stress-free service for our residents, so it is wonderful to hear that Gavin achieved this and left you pleased with the completed work.
Thank you again for your kind comments. We will ensure your feedback is shared with Gavin and his management team. He will be delighted to know that his hard work and dedication were appreciated
ADRIAN S - Going above and beyond. Thank you
**Adrian S is absolutely amazing!**
He has now attended my property twice, and on both occasions, he has gone above and beyond to make sure I am happy with the work carried out.
I recently had a blockage caused by my washing machine, which was also affecting my sink. Adrian was patient, took the time to identify the problem and resolved it for me. I am genuinely grateful for his help and the care he took to get the job done properly.
Gil Martins, please continue to employ people like Adrian. He is a fantastic example of someone who takes pride in his work, acts with integrity and genuinely cares about customer satisfaction.
It is refreshing to come across someone who takes their job so seriously and goes the extra mile for their customers. Adrian is a real credit to your team, and I hope his hard work and dedication are recognised. Thank you, Adrian, for your excellent service!
16 octobre 2026
Avis spontané
Réponse de Gilmartins
Thank you for taking the time to share such wonderful feedback about Adrian S.
We are delighted to hear that Adrian has attended your property on two occasions and consistently gone above and beyond to ensure you were satisfied with the work carried out. It is particularly pleasing to know that he took the time to carefully investigate and resolve the blockage affecting both your washing machine and sink, while demonstrating patience, professionalism, and genuine care throughout.
At Gilmartins, we strive to provide a high standard of service, and it is fantastic to hear when one of our team members exemplifies these values so well. Your comments about Adrian's integrity, pride in his work, and commitment to customer satisfaction are greatly appreciated and will mean a lot to him.
We will ensure your kind words are shared with Adrian and his management team.
Adrian S. was brilliant and fixed my leak properly
Adrian S. came out to fix a leak under my bathroom sink that had been causing water damage for 2+ weeks, and he was brilliant from start to finish. He was friendly, professional and took the time to explain what he was doing. Rather than patching it up, he fixed it PROPERLY, replacing the tap and pipework so the problem is actually solved. If I have any other plumbing issues in the future, I hope they send Adrian.S!
16 octobre 2026
Avis spontané
Réponse de Gilmartins
Thank you for taking the time to share your feedback. We are delighted to hear that Adrian. provided such a positive experience while resolving the leak under your bathroom sink.
It's great to know that Adrian was friendly, professional, and took the time to explain the work being carried out. We are especially pleased that he was able to fully resolve the issue by replacing the tap and pipework, ensuring the problem was fixed properly rather than applying a temporary repair.
Your kind words and recognition of Adrian's dedication to delivering a high standard of workmanship are greatly appreciated. We will ensure your comments are shared with him and his management team
great service from renford!
15 octobre 2026
Avis spontané
Réponse de Gilmartins
We are so pleased that you found Renford and his work as your property recently Great! That is fantastic to hear and I will make sure this is passed to his Manager.
Excellent work from Adrian S
15 octobre 2026
Avis spontané
Réponse de Gilmartins
Thank you for taking the time to share your feedback. We are delighted to hear that you received excellent service from Adrian. We will make sure this is brought to Adrian attention.
Gavin French is excellent
Gavin French is excellent , called prior to appointment to let me know he was coming , he was very polite and professional and friendly credit to Gilmartin,
14 octobre 2026
Avis spontané
Réponse de Gilmartins
Thank you for taking the time to share your feedback. We are delighted to hear about the excellent service you received from Gavin French.
It is great to know that Gavin called ahead to let you know he was on his way and that you found him polite, professional, and friendly throughout his visit. We are proud to have team members like Gavin who consistently deliver such a high standard of customer service. We will make sure this is passed to him and his manager.
Waiting weelw for my kitchen to be…
Waiting weelw for my kitchen to be fixed, someone came did measurements not heard anything back from
Half of my kitchen is knocked, over a month been waiting
Gilmartin lack communication
Lack good service
Sent 2 chase up emails trying to find out what is going on no reply call waiting over 20min for someone to answer, someone answer customer service lack empathy lack any care because it's not their he
14 septembre 2026
Avis spontané
Réponse de Gilmartins
Thank you for taking the time to share your feedback. I am very sorry to hear about your experience and the delays in getting your kitchen repaired.
I understand how frustrating it must be to have part of your kitchen unusable for over a month, particularly after measurements have been completed and no further updates have been provided. I also apologise for the lack of communication you have experienced, including not receiving responses to your emails and the long waiting times when trying to contact us by phone.
Please be assured that this is not the level of service we aim to provide. We appreciate the inconvenience and uncertainty this situation has caused, and we understand your concerns regarding the lack of updates and customer care.
Please can you contact us on Feedback@gilmartins.co.uk with your address, postcode and Job Reference if you have this to enable us to assist you further.
Old school professional
Received a text message with a 15 minute timeline of arrival. He showed ID upon arrival. Very pleasant and polite. He identified the problem and rectified it to a very satisfactory standard.
Thank you Adrian S
12 octobre 2026
Avis spontané
Réponse de Gilmartins
Thank you for taking the time to share your feedback.
It's great to know that you received a text message with an estimated arrival time, that the Operative showed there ID upon arrival, and that they were pleasant and polite throughout the visit. We are especially pleased that they were able to quickly identify the problem and resolve it to your satisfaction.
Gavin French attended my property today…
Gavin French attended my property today to remove a bath, bath taps and bath panel and install a new bath, bath taps and bath panel. He was friendly and chatty. He completed the job to a very high standard. He tidied up my bathroom and hallway until it was spotless. I would highly recommend him and his work. Thank you
12 octobre 2026
Avis spontané
Réponse de Gilmartins
It's wonderful to know that Gavin was friendly, approachable, and completed the work to such a high standard. We are especially pleased that he took the time to leave your bathroom and hallway spotless upon completion. Your recommendation and kind comments are greatly appreciated and will be passed on to Gavin and his Manager.
Thank you again for taking the time to provide your feedback.
I had the lovey Renford he was very…
I had the lovey Renford he was very fast and efficient he was also very polite
12 octobre 2026
Avis spontané
Réponse de Gilmartins
Thank you for taking the time to leave such positive feedback. We're delighted to hear that Renford provided a lovely service and that you found him fast, efficient, and polite throughout his visit. I will be sure to pass on your kind comments to him. and his Manager, Thank you again for your feedback.
Gavin French came to my residence to…
Gavin French came to my residence to fix my bath panel and was so prompt and polite. His work was completed efficiently and of a high standard. Many thanks again.
9 octobre 2026
Avis spontané
Réponse de Gilmartins
Thank you for taking the time to share your feedback. We are delighted to hear that Gavin French provided such a prompt, polite, and professional service. It's great to know the bath panel repair was completed efficiently and to a high standard.
We will be sure to pass your kind comments on to Gavin and his Manager.
Well done
Renford completed job in a timely manner with any problems. Would recommend
Regards
9 octobre 2026
Avis spontané
Réponse de Gilmartins
We are so pleased to hear that Renford completed the job promptly and without any issues. We appreciate your recommendation and will be sure to pass on your kind comments to him. Thank you so much for you feedback.
Hamid
Hamid from Gilmartins got the job done, professional and once job was completed left place how he found it tidy.
8 octobre 2026
Avis spontané
Réponse de Gilmartins
Thank you for your lovely feedback. We’re delighted to hear that Hamid provided a professional service, completed the job successfully, and left your home clean and tidy afterwards. We will be sure to pass your kind comments on to him and his Manager
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