We had an outstanding experience with Rachel Greig during our house move. Due to delays in the chain, we were suddenly given less than a week to meet our date of entry, which could have been incredibl... Voir plus
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We had an outstanding experience with Rachel Greig during our house move. Due to delays in the chain, we were suddenly given less than a week to meet our date of entry, which could have been incredibl... Voir plus
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Disapointing service. With the exception of the last case handler, there was no sense of urgency, too many mistakes and important information not being forwarded or lost. There were too many different... Voir plus
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The whole team provided prompt, friendly and professional service. Leigh Carrie ensured we were kept updated and settled everything on the due date. She did an excellent job.
Our experience was brilliant, very smooth process helped by the wonderful staff. Any questions were answered swiftly, sale was completed on time. Highly recommend.
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A UK-Wide Leader in Legal, Property and Financial Services Serving clients with offices across the UK, Gilson Gray takes pride in providing comprehensive and high-quality services wherever you are. Whether you’re seeking legal advice, property assistance or financial services, our national firm is here to help. We’re dedicated to developing a long-term relationship with you to ensure you always have the legal resources you need.
29 Rutland Square, EH1 2BW, Edinburgh, Royaume-Uni
A répondu à 64 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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I had a very positive experience working with Caitlin Fraser during my house purchase(Plot 130 Boclair Mews Bishopbriggs). She handled the entire process with professionalism, efficiency, and great attention to detail, ensuring everything progressed smoothly from start to finish.
Caitlin was always approachable, responsive, and clear in her communication, which made the process much less stressful. She kept me well-informed at every stage and was proactive in addressing any queries or concerns.
I would highly recommend Caitlin Fraser to anyone looking for a reliable and competent solicitor. Her support and expertise made a significant difference in making the purchase experience seamless and straightforward.
Kerri was a great help with all our needs. When she was on holiday there was always someone there to confirm anything we needed and we were kept in the loop with everything during the process.
Great firm and lovely staff!
The whole team provided prompt, friendly and professional service. Leigh Carrie ensured we were kept updated and settled everything on the due date. She did an excellent job.
Excellent service from Rebecca and the team, many thanks

Réponse : Gilson Gray LLP
Our experience was brilliant, very smooth process helped by the wonderful staff. Any questions were answered swiftly, sale was completed on time. Highly recommend.

Réponse : Gilson Gray LLP
I was recommended to use Gilson Gray through my estate agent. Aliza was my conveyancer for selling my property and then buying a property a short time later. I was really impressed with how organised and on the ball Aliza was with everything. Unfortunately we experienced some delays in our sale which was out of our control however Aliza was always ready with everything that was needed and pushed the other solicitor firm to speed up.
When it came to buying our property this was a real easy process. I was kept informed by Aliza all the way through the process and although they have a online tracker you can use to view progress, Aliza would keep my informed and updated and did always respond really promptly with any questions I had by email and phone.
I am really happy with the service that Aliza and her team provided. I would highly recommend anyone to use this firm and in particular Aliza and her team.

Réponse : Gilson Gray LLP
First solicitor got our names wrong twice. Then got one of our emails wrong. We requested a different one and things went better. Polite staff.

Réponse : Gilson Gray LLP
We had an outstanding experience with Rachel Greig during our house move. Due to delays in the chain, we were suddenly given less than a week to meet our date of entry, which could have been incredibly stressful. Rachel went above and beyond to make it happen, handling everything efficiently and keeping us updated in the progress. Her commitment, clear communication, and attention to detail were truly impressive. We’re extremely grateful for her support and would highly recommend her services.

Réponse : Gilson Gray LLP
From the first introduction Alan Craig gained our trust. He was efficient, amicable and professional. Communication and response time was excellent throughout the process. His approachable and friendly manner meant that we felt comfortable to ask questions and raise queries. Alan was persistent and determined in his efforts to see the process through. We could not have asked for a better solicitor.

Réponse : Gilson Gray LLP
Sandra was the one who has been helping me with buying my home. She was lovely, happy to answer any questions I had and willing to answer the phone if I called.
Very professional and helped make the process smooth and simple.

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Alan was very professional, explained everything perfectly and was very easily accessible. Very prompt email replies, made what was a stressful time much more bearable, would highly recommend Gilson Gray to friends and family

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Gilson Grey, especially Orla, were excellent throughout the whole processes of selling my property. Professional, knowledgeable and prompt to answer any questions

Réponse : Gilson Gray LLP
We selected Gilson Gray to assist with both the purchase of our first home and the sale of our top-floor one-bedroom flat. Overall, our experience was very positive. Communication was prompt, with quick email responses throughout, and we were pleased to complete our move on the agreed date.
That said, we found that the structure of a larger team with multiple departments occasionally made it unclear who would be handling the next stage of the process. Additionally, there were instances where my partner was not included in email correspondence, which led to some minor communication gaps.
Despite these points, we were satisfied with the service provided and appreciate the efficiency and professionalism shown during what can often be a complex process.

Réponse : Gilson Gray LLP
Complete satisfaction. Rachel Greig will brilliant all the way through to settlement and couldn’t have communicated the steps and the process any better to a first time buyer. Highly recommend Gilson Gray LLP to anyone looking for thorough guidance and simplicity.

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Rachael was very professional always kept us well informed also she was always available would definitely use Gilson an gray again many thanks Campbell Rogerson

Réponse : Gilson Gray LLP
Alan Craig from Gilson Gray gave great service and provided continual communication all throughout our process of selling our home. We have been very happy with the service that they provided and would happily recommend them to anyone going through this very stressful time.

Réponse : Gilson Gray LLP
Had a great experience with an employment lawyer called Steven, he really went the extra mile to help me with comms to my ex employer and make sure I understood my situation well and got the best package possible

Réponse : Gilson Gray LLP
DO NOT use this disgrace of a company! They breached contract, fail to stay in touch with you, change their charges part way through the process, staff swear at you when they eventually get back to you. They lie to you, don't pay the sellers solicitors on time after telling you to collect your new home keys. Pass you from one colleague to another so no one knows where they are up to on your case and ask for more money again. Im 4 months complete now and I'm still having problems, turns out they don't pay your stamp duty and I'm getting fines from HMRC. I have complained several times and they do their usual and ignore you! This isn't going to go away. Please DO NOT i repeat DO NOT even consider this disgusting shambles of a company.
From the first visit, to going live within a week with the sale, service was first class. Weekly updates from Gilson Gray kept us informed on how many times the advert was looked at and the number of home report downloads was also shared. They organised the viewings to suit both parties. A sale was achieved within a six week timescale. Would thoroughly recommend Gilson Gray for your house sale.

Réponse : Gilson Gray LLP
I had a fantastic experience using Gilson Gray for my first home purchase. As a first-time buyer, the process felt daunting, but they made everything incredibly clear and straightforward. Gilson Gray team were professional, proactive, and always available to answer my questions.
I felt in very safe hands and would highly recommend them to anyone looking for a stress-free move!
Great service from start to finish! Alan Craig and Mirja Barton handled my first time purchase with total professionalism. They were fcommunicative and very thorough. I couldn’t have asked for a better experience. 5 stars

Réponse : Gilson Gray LLP
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