Gimoka Coffee UK Avis 

120
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I ordered one pack of these and there was delivery problem. It was sorted out immediately and the next pack appeared in perfect condition. We love the coffee and have just bought 200 more pods! If... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

i have been buying the columbia pods for several months from woolworths in australia and they were my favourite coffee. for some reason the flavour has changed and they are disgusting and undrinkable... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I bit these beans in 6x1kg bags for my bean to cup machine, it tastes brilliant and is about 66% of the cost of eg Lavazza My whole family like these beans too, we had a coffee taste test 5 years yea... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

First time ordering from this company but I was extremely impressed. The site is easy to navigate, the ordering was simple and the delivery time very impressive. The coffee beans have a fantastic aro... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Boutique de café
  2. Fournisseur de machine à café
  3. Torréfacteurs
  4. Grossiste en café

Écrit par l'entreprise

Gimoka Coffee UK have recently changed management in the UK to better improve our logistics and customer service. Now operated by a well established UK coffee company that strives on customer service and quality products. The best Italian coffee capsules and pods compatible with the best-selling systems at the most affordable price. Roasted in Gimoka Group’s factory, in Northern Italy, on the shore of Lake Como. Our range of coffee products include Capsules (Nespresso®* compatible capsules, Nescafè®* Dolce Gusto®* compatible capsules, Lavazza®* A Modo Mio®* compatible capsules, ESE pods, Nespresso®* Professional®* compatible capsules), coffee beans and ground coffee. Discover our coffee collection and buy premium Italian coffee at affordable price.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

120 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(120)

28 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service as always

Great service as always - many thanks!
Oh, and lovely coffee too!

25 avril 2024
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Réponse de Gimoka Coffee UK

We are pleased to hear you are happy with our service and coffee Andrew! Thank you for taking the time to review us!

Noté 5 sur 5 étoiles

Really good tasting coffee

Really good tasting coffee. Perfect for the first of the day. Good taste....oh yeh

25 avril 2024
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Réponse de Gimoka Coffee UK

Hey Ian,
Thank you for leaving such a great review! We are happy to hear you're happy with our coffee:)

Noté 5 sur 5 étoiles

Delicious coffee

Delicious coffee, competitively priced and good customer service.

23 avril 2024
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Réponse de Gimoka Coffee UK

Thank you for taking the time to review us Chris. We are so pleased you are happy with our products and service:)

Noté 5 sur 5 étoiles

Amazing service!!

Amazing service!!! It couldn’t be easier and cheaper to get fantastic coffee pods! 10/10!

18 avril 2024
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Réponse de Gimoka Coffee UK

Thank you for taking the time to leave a great review! We are so glad to hear that our coffee and service is 5 star worthy!

Thank you again for your review.

Noté 5 sur 5 étoiles

First try at Gimoka 100% arabica and…

First try at Gimoka 100% arabica and impressed compared with equivalent lavazza.A smoother more intense coffee

16 avril 2024
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Réponse de Gimoka Coffee UK

Hi George,
We are so pleased to hear that you enjoyed our coffee! We really appreciate you taking the time to leave a review, thank you.

Noté 5 sur 5 étoiles

I cant wait to order again

The delivery was prompt and the communication from the brand was superb also

2 avril 2024
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Réponse de Gimoka Coffee UK

Thank you for taking the time to review us! We are so pleased you are happy with our service.
We look forward to providing you great customer service on your future orders.

Noté 5 sur 5 étoiles

Very good coffee

Excellent coffee and great service so far!

1 mars 2024
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Réponse de Gimoka Coffee UK

Hi Francesca! Thank you for taking the time to leave a review. We are always keen to make sure our customers are happy and we are so glad to hear that the service and coffee positive.

Thanks again for the great review!

Noté 5 sur 5 étoiles

Always good

Always good
Only disappointing thing is Gimoka are now charging delivery from February 2024 regardless of how much you spend.
My order was £70+

22 février 2024
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Réponse de Gimoka Coffee UK

We sincerely appreciate you taking the time to leave us a 5-star review! Your feedback means the world to us, and we are delighted to hear about your positive experience with our products and services.

We also want to extend our gratitude for your continued loyalty and support, as evidenced by your dedication to our brand.

Regarding your recent order inquiry, we are pleased to inform you that we have taken proactive measures to address the situation and ensure that your future orders are processed smoothly. We have implemented updates to our shipping policies to better accommodate customers like yourself.

Once again, thank you for your kind words and for choosing us as your preferred coffee capsule supplier.

Noté 5 sur 5 étoiles

Great coffee with g

Great coffee with good selection to choose from. Payment for the goods was simple and delivery was ontime

19 février 2024
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Réponse de Gimoka Coffee UK

Thank you for taking the time to review our service Phillip. We are so pleased to hear you are happy with our products and service!
Thanks,
Gimoka Coffee UK

Noté 1 sur 5 étoiles

still no Lavazza A Modo Mio compostable…

still no Lavazza A Modo Mio compostable pods for the last 10 months. last order date April 5, 2023.

24 février 2024
Avis spontané
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Réponse de Gimoka Coffee UK

Hello Paul,

Thank you for taking the time to share your feedback with us.

As of Janaury 2024, Gimoka UK has changed management to a UK based team. Since then, we have been diligently working to understand our customers' preferences and fine-tune our product offerings accordingly. This process involves assessing what sells best and ensuring that we meet the demands of our valued customers.

We understand that the absence of the Lavazza A Modo Mio compostable pods, which you last ordered in April 2023, is disappointing. Please rest assured that since our change in management, we are actively working to expand our product range to better cater to your needs and preferences. Your feedback serves as a valuable insight into areas where we can improve, and we are grateful for it.

We apologise for any inconvenience caused and appreciate your understanding during this transition period. Should you have any further questions or concerns, please feel free to reach out to us directly.

Noté 1 sur 5 étoiles

These dolce gusto pods leak everywhere

These dolce gusto pods leak everywhere, other brands don't. what a mess.

4 avril 2023
Avis spontané
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Réponse de Gimoka Coffee UK

Hello Alan,
Thank you for your review. We are sorry that you have been have had issues with your Dolce Gusto pods. We will relay this information back to the manufacturing plant to make them aware. We have not had any other mentions of this issue since, but nevertheless we will bring this up with the team.

Noté 5 sur 5 étoiles

I bought a box of 10 mixed Lavazza a…

I bought a box of 10 mixed Lavazza a modo mio compatible capsules .

Delivery was quick and the coffee tastes great (really like the Intenso)

You also get a 5% discount if you sign up to the subscription service (even if you don't use it).

Give it a try.

30 septembre 2018
Avis spontané
Noté 5 sur 5 étoiles

Great Coffee and Fast Delivery!

I bought nespresso compatible capsules they are extremely good, like the original. The service was fast and I received the items within 2 days. An express delivery service is also offered, but I didn't use it.

31 janvier 2018
Avis spontané

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