Hi Rebecca,
We strive to make sure that all our valued customers such as yourself enjoy the games to the fullest at all times and it is regrettable to hear that you are unhappy with the gaming experience you have had on GiveBack Bingo.
You made the right choice in choosing GiveBack Bingo as all our games are tested and regulated by the AGCC and UKGC to ensure that you can continue playing with piece of mind as all our games are certified as fair.
Regarding the RTP, it is important to realise however, that the % RTP is an average achieved over a significant number of game plays and not each time the gaming machine is played. For example, if a gaming machine displays an 85% RTP, you should not expect to win an average of 85 pence for every £1 you stake during a playing session. RTP is a measure of all the play of all the players of the game pooled together. It is not the play or return to any one player.
This figure has been determined over a very high number of games that have been played; therefore, this will vary depending on difference in statistical data used.
You will be able to access the different games to get the exact RTP on each game.
Furthermore, the wagering requirement of our bonuses is very low as compared to other sites and it is also easy to complete. We do provide to all of our players the option of either to accept or not to accept bonuses, if they do not want to have to complete any wagering requirement.
As for your concerns regarding receiving emails and text messages, this option is also provided to you, in the “My Account” section, where it can be amended at any time.
That’s being said, we invite you to contact our lovely Support Team for further assistance.
Kind Regards,
GiveBack Bingo Team
